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薩馬納巴伊亞普林西比大飯店 - 僅供成人入住的評分

4.5 out of 5
薩馬納巴伊亞普林西比大飯店 - 僅供成人入住
carretera Samana, Las Galeras, s/n, Los Cacaos, Samaná

評論

9.2

太棒了

10 分,有夠讚;386 則評論中有 284 則" "
8 分,不錯哦;386 則評論中有 67 則" "
6 分,一般般;386 則評論中有 16 則" "
4 分,不太好;386 則評論中有 7 則" "
2 分,很糟糕;386 則評論中有 12 則" "

9.6/10

整潔度

9.4/10

員工素質

8.8/10

設施服務

9.4/10

住宿環境和硬體

9.2/10

環保程度

評論

6/10 一般般

leniz nunez

喜歡:整潔度和員工素質
於 2024 年 3 月住了 2 晚

10/10 有夠讚

Sonia

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We love everything ! The food was great and customer service was phenomenal
於 2024 年 5 月住了 2 晚
Guest Relations Bahia Principe Grand Samana 於 2024年5月8日回覆
Dear Mrs. TaverasThank you very much for sharing your review of your recent stay at Bahia Principe Grand Samana. Comments like yours are what motivate us to continue providing that phenomenal service, we are glad to know that our employees have contributed to make your stay even more memorable. We hope to have the opportunity to welcome you again at Bahia Principe Grand Samana. Kind regards Annie Rijo

10/10 有夠讚

Matthew L

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Stay away from the cheeseburgers. . .but other than that the food was the best I've had at any resort. Fish, chicken, pork, so many choices of sides and the bread and desserts were amazing. Staff 10/10 the private beach was 10/10 and having no children anywhere was AMAZING. Other than a LOUD obnoxious bus load ( group) of people. This place was incredible.
於 2024 年 5 月住了 5 晚
Guest Relations Bahia Principe Grand Samana 於 2024年5月8日回覆
Dear Sir. SpiersWe appreciate that you have chosen us as your vacation destination, as well as your comments and impressions about the pleasant experience you had during your stay at our hotel. Likewise, we offer our sincere apologies for any inconvenience you may have experienced during your stay.On the other hand, we would like to inform you that we have forwarded your comment to our kitchen department, so that they are taking the necessary measures to ensure a quality service.Sincerely Annie Rijo

10/10 有夠讚

Rosanna

喜歡:整潔度、員工素質和住宿環境和硬體
Everything is fine, friendly staff, food delicious
於 2024 年 5 月住了 2 晚
Guest Relations Bahia Principe Grand Samana 於 2024年5月8日回覆
Dear Mrs.DifeauxThank you for sharing your review of your recent stay at Bahia Principe Grand Samana, We are pleased to know that we have exceeded your expectations with a quality service, both in attentions and services as well as in our cuisine, we are glad to have made your stay memorable. We hope to have the opportunity to assist you again. Sincerely Annie Rijo

4/10 不太好

Cynthia

情侶出遊
喜歡:整潔度
不喜歡:員工素質和設施服務
Muy aburrido
於 2024 年 4 月住了 2 晚
Guest Relations Bahia Principe Grand Samana 於 2024年5月2日回覆
Estimada Sra. Nuñez Agradecemos haya compartido la reseña de su reciente estancia en Bahia Principe Grand Samaná. Nos gustaría informarle que estaremos transmitiendo su comentario a los departamentos correspondientes, para ser valorados y garantizar le mejora en los servicios que ofrecemos Afectuosos saludos Annie Rijo

10/10 有夠讚

Jeannette

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
If you are looking for a good resort with beach next to it and sleep with the waives sound, good food, beautiful people (staff) , good service you should stay here
於 2024 年 4 月住了 3 晚
Guest Relations Bahia Principe Grand Samana 於 2024年4月29日回覆
Dear Mrs. Castillo We sincerely appreciate your enthusiastic recommendation of our resort. We are glad to hear that you enjoyed the experience of sleeping to the soothing sound of the waves and that you found our food, staff and service to your liking.We are honored to receive such praise and will continually strive to maintain the high standards you expect. We are always here to provide you with another amazing stay whenever you decide to return.Thank you for choosing Bahia Principe Grand Samana and for sharing your positive experience.Kind regards, Annie Rijo

8/10 不錯哦

Arthur

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The property is tiered and set in the rock with beautiful mountain and ocean views, well maintained. Reminds me of Amalfi Coast in Italy. The staff was amazing, specially Fernando the bar tender, Ariel the supervisor of the food and beverages, as well as, front desk staff, bellmen, etc. All very friendly, helpfull and hotel is well maintained and clean
於 2024 年 4 月住了 7 晚
Guest Relations Bahia Principe Grand Samana 於 2024年4月29日回覆
Dear Mr. Meltser We appreciate you choosing us as your vacation destination. We are pleased to hear that you enjoyed our breathtaking mountain and ocean views, as well as the well-kept and clean feel of our resort, reminiscent of the Amalfi Coast in Italy.We are honored to receive compliments on our staff, especially Fernando the bar tender, Ariel the food and beverage supervisor, as well as our entire front desk and bellhop team. We pride ourselves on providing friendly and helpful service to our guests, and we will pass on your compliments to all the team members mentioned.We look forward to having the pleasure of welcoming you back in the future for another memorable stay at our resort.Kind regards Annie Rijo

10/10 有夠讚

Carolanne

於 2024 年 4 月住了 8 晚

10/10 有夠讚

Ana M.

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The view
於 2024 年 4 月住了 2 晚
Guest Relations Bahia Principe Grand Samana 於 2024年4月18日回覆
Dear Ms. Ana M. Thank you for your comment, we are glad to know that the views that our facilities have exceeded your expectations. We hope to have the opportunity to welcome you again in our facilities. Kind regards

10/10 有夠讚

PEDRO

於 2024 年 4 月住了 6 晚

10/10 有夠讚

Yesenia

情侶出遊, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Exceptional staff
Guest Relations Bahia Principe Grand Samana 於 2024年4月16日回覆
Dear Ms. Yesenia Thank you for choosing us as your vacation destination, as well as for your comments about how exceptional our staff has been, we are glad that they have been part of making your stay even more memorable. We hope to have the opportunity to welcome you again. Kind regards

6/10 一般般

BESNIK,Wood Ridge

家庭旅遊
喜歡:整潔度
Bad service, cheap after all
於 2024 年 3 月住了 7 晚
Guest Relations Bahia Principe Grand Samana 於 2024年4月11日回覆
Dear Besnik We appreciate the time you have taken to comment on the review of your stay at our facilities.We regret that we were unable to exceed your expectations, Please be assured that your comments will be passed on to the departments involved so that corrective action can be taken on the points you mention to avoid these types of incidents with future guests.Once again thank you for your input and suggestions. Kind regards

10/10 有夠讚

Damaris

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We felt very safe at all times. This was the most relaxing vacation we have ever been on. The staff was over the top accommodating from checkin to daily assistance to meals. Over the top exceptional service. Wendy, Maxwell,Basila and ALL three young women at the front desk. Fernando at the beach bar makes the best mojito I’ve ever had. Beautiful clean beach. We were never unable to find a lounge chair and umbrella. The view cannot be beat and the breeze, I wish I could bottle it. The room was very clean and had everything we needed. The pool and hot tub were immaculate. This is the perfect place to rest and relax! Emmanuel is available beside the front desk to help with excursions in case all the relaxing is just too much for you and the buggy excursion we took was such a good time! The tour guids Adam and Martin were so helpful and we always felt safe as there were 3 sets guides closing off roads for our safety. A perfect trip. We will be back!
Guest Relations Bahia Principe Grand Samana 於 2024年4月8日回覆
We appreciate that you have chosen us as your vacation destination, as well as your comments and impressions about the pleasant experience you had during your stay at our hotel. We are glad to know that we exceeded your expectations and that your stay at Bahia Principe Grand Samana was memorable. It will be a great pleasure for us to welcome you again in our facilities. Best regards

8/10 不錯哦

Carol

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 5 晚

10/10 有夠讚

Anastasiia

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Perfect hotel for a relaxing getaway - very quiet and peaceful. The swimming pool is great, and the beach is clean and private. An absolutely beautiful place, would be happy to stay there again.
於 2024 年 3 月住了 12 晚
Guest Relations Bahia Principe Grand Samana 於 2024年4月1日回覆
Dear Mrs. Anastasiia We appreciate that you have chosen us as your vacation destination, we are glad to know that we have exceeded your expectations and that your vacation was relaxing and peaceful. We hope to have the opportunity to welcome you again. Kind regards

10/10 有夠讚

RAFAEL

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The view and location of the facility. The friendly staff and the beach. Food was ok. Shame it wasn't all inclusive.
於 2024 年 3 月住了 2 晚
Guest Relations Bahia Principe Grand Samana 於 2024年3月27日回覆
Dear Mr. Rafael The views and the location of the facilities. The friendly staff and the beach. The food was good. Too bad it was not all inclusive.Thank you for sharing the review of your stay with us, we are glad to know that we have exceeded your expectations, with the beauty of our views, friendly service, good food. On the other hand, we would like to inform you that we have taken into account your suggestion of the all inclusive,We hope to have the opportunity to welcome you again in our facilities.

10/10 有夠讚

Basilia

團體旅遊, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
If you’re looking for a destination to relax with peace and quiet this is your place. Resort Beautiful. Staff was friendly and nice.
於 2024 年 3 月住了 4 晚
Guest Relations Bahia Principe Grand Samana 於 2024年3月27日回覆
Dear Mrs. Basilia We are glad to hear that your experience at Bahia Principe Grand Samana was wonderful and peaceful. Thank you for sharing your comments. We are delighted to know that we exceeded your expectations in terms of the beauty of our facilities and the quality, service and friendliness of our staff. We hope to have the opportunity to welcome you again in our facilities. Kind regards

4/10 不太好

STEFANIA

喜歡:整潔度
不喜歡:員工素質和設施服務
Poor service, beach was noisy near a highway and unkempt - dirty and few lounge chairs and junk like old kayak’s around the beach. Terrible dining- poor options and quality-got food poisoning. No restaurants or beach bars open.
於 2024 年 3 月住了 5 晚
Guest Relations Bahia Principe Grand Samana 於 2024年3月25日回覆
Dear Mrs. Stefania In relation to the comments in your review, we offer our sincere apologies for any inconvenience experienced during your stay at our hotel. Please be assured that your comments will be passed on to the departments involved so that corrective action can be taken on the points you mention in order to avoid these types of incidents with future guests.We appreciate your contribution to the continuous improvement of the quality of the services we offer to our guests. Your comments always help us to improve.We hope to have the opportunity to welcome you again. Kind regards

10/10 有夠讚

QUIRILUS

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 3 月住了 5 晚

10/10 有夠讚

Annabel

於 2024 年 3 月住了 2 晚
Guest Relations Department 於 2024年4月23日回覆
Thank you so much for your perfect rating, Annabel! We're thrilled to hear that you had such a wonderful experience. Your feedback means a lot to us. We look forward to welcoming you back again soon!

10/10 有夠讚

Rosanny

喜歡:整潔度、員工素質和住宿環境和硬體
Para mi 10 de 10 porque muy limpio la comida muy rica y el personal muy amable un poquito aburrido necesita un poco más de diversión pero todo muy bueno muy relajante
於 2024 年 3 月住了 2 晚
Guest Relations Bahia Principe Grand Samana 於 2024年3月18日回覆
Estimada Sra. Rosanny Nos agradecemos que nos hayan escogido como destino para sus vacaciones, así como sus comentarios e impresiones sobre la agradable experiencia que tuvieron durante su estadía en nuestro hotel. De igual manera, le ofrecemos nuestras más sinceras disculpas por cualquier inconveniente presentado durante su estancia.Afectuosos saludos

10/10 有夠讚

Ismael

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Amazing property and staff. Highly recommend!!!
於 2024 年 3 月住了 2 晚
Guest Relations Bahia Principe Grand Samana 於 2024年3月15日回覆
Dear Mr. Ismael We appreciate that you have chosen us as your vacation destination, as well as your comments and impressions about the pleasant experience you had during your stay at our hotel. We hope to have the opportunity to welcome you again. Kind regards

8/10 不錯哦

Donald

喜歡:整潔度和員工素質
於 2024 年 3 月住了 7 晚

10/10 有夠讚

Rafael

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful pool. Beautiful landscaping and amazing view of Samana bay and whales
於 2024 年 3 月住了 3 晚
Guest Relations Bahia Principe Grand Samana 於 2024年3月18日回覆
Dear Mr. Rafael Thank you for sharing your review of your wonderful stay at Bahia Principe Grand Samana, we are glad that we made your stay memorable.We hope to have the opportunity to welcome you again. Best regards

10/10 有夠讚

Daniel

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful hotel and grounds, lovely seaside location with sheltered private beach. Very friendly staff. Quiet and restful. Spacious room with good sized balcony with sea view.
於 2024 年 3 月住了 6 晚
Guest Relations Bahia Principe Grand Samana 於 2024年3月9日回覆
Dear Mr. Daniel We appreciate that you have chosen us as your vacation destination, as well as your comments and impressions about the pleasant experience you had during your stay in our hotel.We hope to have the opportunity to welcome you again. Kind regards

10/10 有夠讚

John

於 2024 年 2 月住了 8 晚

8/10 不錯哦

Mona,PETOSKEY

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
Nice place if you need a quiet no frill vacation. No restaurants, just buffets. Pool area and spa are very nice.
於 2024 年 2 月住了 9 晚
Annie Rijo 於 2024年3月6日回覆
Dear Mrs. Mona We appreciate that you have chosen us as your vacation destination, as well as your comments and impressions about the pleasant experience you had during your stay at our hotel. Likewise, we offer our sincere apologies for any inconvenience you may have experienced during your stay.Thank you for visiting us Kind regards

10/10 有夠讚

Yuleidy

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Bien
於 2024 年 3 月住了 2 晚
Annie Rijo 於 2024年3月6日回覆
Estimada Sra. Yuleidy Gracias por compartir su reseña con nosotros, nos place saber la haya pasado bien durante su estancia con nosotros. Esperamos tener la oportunidad de recibirles nuevamente Afectuosos saludos

6/10 一般般

Layla

不喜歡:員工素質和設施服務
This is definitely not a 5 star hotel. Service is erratic, arbitrary and poor depending on each staff rather than on a hotel standard. There are so many improvements needed that its hard to complete this review but key negatives are: -Lack of restaurants and food options: all restaurants except one are closed including the sunset bar -No TV: all TVs have static and dont work -Fridge in room broken -The gym sucks and is stuffy and in a windowless small room -Staff are super loud even at 6:30am before breakfast you can hear them all shouting at one another (not really 5 star behaviour) - Service is generally poor with some staff simply lying so as not to go our of their way. -The sunset bar is closed and beach bar as well which means you have to walk all the way off the beach up to hotel to get yourself a drink and at sunset when its beautiful you also have go find yourself a drink all the way up at the reception (which means you may miss the sunset) -The music - both background music in restaurants and "live" karoakee style music in evening is terrible particularly considering you are in Latin America -If you are not a drinker: alcoholic beverages and non alcoholic beverages cost the same which is ludicrous. To add to all this my underwear was stolen from my room. While I made a complaint to manager, she never even gave me any news back or any comments. On the upside: this is a very beautiful property with stunning views over Samana Bay and you may even see whales
於 2024 年 2 月住了 8 晚
Guest Relations Bahia Principe Grand Samana 於 2024年3月2日回覆
Dear Mrs. First of all, we would like to thank you for taking the time to share your review of your stay at the Bahia Principe Grand Samana hotel.In relation to your comments, we offer our sincerest apologies for any inconvenience experienced during your stay at our hotel. Please be assured that your comments will be passed on to the departments involved so that corrective action can be taken on the points you mention to avoid these types of incidents with future guests.We appreciate your contribution to the continuous improvement of the quality of the services we offer to our guests. Your comments always help us to improve.

10/10 有夠讚

carlos

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful property. Wonderful friendly staff. Room was clean and beautiful view. Overall great experience.
於 2024 年 2 月住了 2 晚
Annie Rijo 於 2024年3月1日回覆
Dear Mr. Carlos We appreciate that you have chosen us as your vacation destination, as well as your comments and impressions about the pleasant experience you had during your stay at our hotel. We are glad to have exceeded your expectations. We hope to have the opportunity to assist you again at Bahia Principe Grand Samana. Best regards

2/10 很糟糕

Scarlett

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
不喜歡:設施服務
Algunos empleados horrible y expedía me vendió un paquete y en el hotel me salió otra cosa y tuve que pagar más dinero la experiencia fue horrible
於 2024 年 2 月住了 2 晚
Guest Relations Bahia Principe Grand Samana 於 2024年2月29日回覆
Estimada Sra. Scarlett Lamentamos sinceramente cualquier confusión o inconveniente que haya experimentado durante su estadía en nuestro hotel. Nuestro objetivo es brindarle una experiencia excepcional, y estamos decepcionados de que no hayamos cumplido con sus expectativas en esta ocasión. Por favor, siéntase libre de comunicarse con nosotros directamente para que podamos abordar sus inquietudes y hacer todo lo posible para rectificar la situación.Afectuosos saludos

8/10 不錯哦

Pamela

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The parking is located off site and the walk to the parking lot is dangerous, no sidewalk and poorly lit.
於 2024 年 2 月住了 2 晚
Guest Relations Bahia Principe Grand Cayacoa 於 2024年2月28日回覆
Dear Mrs. Pamela Thank you for sharing the review of your stay with us. Regarding your suggestions, we would like to inform you that we have forwarded your comments to the heads of the departments involved. In this way, we will be able to take the necessary measures to meet the expectations of our guests.Please receive our sincere apologies for any inconvenience you may have experienced. Kind regards,

6/10 一般般

Diosdado Soto

家庭旅遊
喜歡:整潔度和住宿環境和硬體
不喜歡:員工素質和設施服務
A lot of potential, but they need to invest in training, charge more and return to all inclusive concept
於 2024 年 2 月住了 3 晚
Guest Relations Bahia Principe Grand Cayacoa 於 2024年2月28日回覆
Dear Mr. Soto Thank you for choosing us as your vacation destination Regarding your suggestions, we would like to inform you that we have forwarded your comments to the heads of the departments involved. In this way, we will be able to take the necessary measures to meet the expectations of our guests.Thank you for visiting us

8/10 不錯哦

Gilles

情侶出遊
喜歡:整潔度、設施服務和住宿環境和硬體
Difficile de se faire comprendre: le personnel parle surtout espagnol et baragouine l'anglais, ce qui a causé plusieurs erreurs sur les services et la facturation. Pas de menu à la carte et de service aux chambre. Dans les : propreté impeccable, site de rêve en bord de mer, plage très agréable. Ne mérite pas son titre d'hôtel 5 étoiles: tout au plus 4 et même 3 1/2...
於 2024 年 2 月住了 9 晚
Guest Relations Bahia Principe Grand Samana 於 2024年2月21日回覆
Cher Monsieur Gilles Nous apprécions le fait que vous nous ayez choisis comme destination de vacances, ainsi que vos commentaires et impressions sur l'expérience agréable que vous avez vécue lors de votre séjour dans notre hôtel. De même, nous vous présentons nos sincères excuses pour les désagréments que vous avez subis pendant votre séjour.Nous nous réjouissons de vous accueillir à nouveau. Nous vous prions d'agréer, Madame, Monsieur, l'expression de nos salutations distinguées.

10/10 有夠讚

Fredy

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Fint
於 2024 年 2 月住了 4 晚
Guest Relations Bahia Principe Grand Samana 於 2024年2月21日回覆
Dear Mr. Fredy Thank you for your comments, we are so glad to hear that you had a great stay with us. Hope we will have the chance to assist you again! Kindest Regards

10/10 有夠讚

Jhojany

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Surprisingly it was great. People were nice. Food was great.
於 2024 年 2 月住了 3 晚
Guest Relations Bahia Principe Grand Samana 於 2024年2月21日回覆
Dear Mrs. Jhojany We want to thank you for choosing us as your vacation destination, as well as for taking the time to share your review of your stay with us. We also thank you for your comments and impressions about the pleasant experience you had during your stay at our hotel.Best regards

2/10 很糟糕

Miguel

喜歡:整潔度、住宿環境和硬體和客房舒適度
不喜歡:員工素質
Worst Resort in RD
Worst Bahia Principe resort, this hotel is NOTall inclusive and not advertised clearly when booking. We had to pay $70.00 daily just to be able to have lunch dinner and limited to only Presidente beer. Menu at the buffet and lunch was very limited and the service at lunch was terrible. Having to sign for everything is very annoying. Not going back ever.
於 2024 年 2 月住了 2 晚
Guest Relations Bahia Principe Grand Samana 於 2024年2月21日回覆
Dear Mr. Miguel We are sorry to hear that our new modality did not exceed your expectations and that the signing process was not to your liking and we offer our sincere apologies for any inconvenience experienced during your stay at our hotel. Please be assured that your comments will be passed on to the departments involved so that corrective action can be taken on the points you mention to avoid these types of incidents with future guests.We appreciate your contribution to the continuous improvement of the quality of the services we offer to our guests. Your comments always help us to improve . Kind regards

10/10 有夠讚

Simon

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
Gorgeous location and beautiful hotel. Staff are excellent and the beach is very nice. Pool is excellent. Food is OK...but what you would expect @ an All Inclusive so no complaints. Very reasonable price too. Not much to do at the hotel and the excursions are OK...whale watching, beaches, buggies etc. If you want peace and quiet it is a great choice.
於 2024 年 2 月住了 2 晚
Guest Relations Bahia Principe Grand Samana 於 2024年2月21日回覆
Dear Mr. Simon We appreciate that you have chosen us as your vacation destination, as well as your comments and impressions about the pleasant experience you had during your stay at our hotel.We hope to have the opportunity to welcome you again. Kind regards

6/10 一般般

Swinzle

不喜歡:設施服務
於 2024 年 2 月住了 2 晚

6/10 一般般

Tracey

情侶出遊
喜歡:整潔度、設施服務和住宿環境和硬體
不喜歡:員工素質
The service received from Rosa was terrible, I had to call Expedia to get assistance with computer charger I left in my room.
於 2024 年 2 月住了 6 晚
Guest Relations Bahia Principe Grand Samana 於 2024年2月21日回覆
Dear Mrs. Tracey Regarding the assistance received, we offer our sincere apologies for any inconvenience experienced during your stay at our hotel. Please be assured that your comments will be forwarded to the department involved so that corrective measures can be taken to avoid these types of incidents with future guests.On the other hand, we are glad to hear that you have received your charger.Kind regards

10/10 有夠讚

Gilbert

於 2024 年 2 月住了 3 晚

10/10 有夠讚

YOMARIS

情侶出遊
喜歡:員工素質、設施服務和住宿環境和硬體
la propiedad esta hermosa , los servicios y la habitación vista al mar en un sueño
於 2024 年 2 月住了 2 晚
Guest Relations Bahia Principe Grand Samana 於 2024年2月13日回覆
Estimada Sra. Yomaris Agradecemos nos haya elegido como destino de sus vacaciones, nos alegra recibir sus elogios acerca de lo hermosa que es nuestra propiedad con hermosas vistas al mar, calidad y servicio recibido por parte de nuestros colaborares. Nos alegra haber hecho de su estancia memorable Esperamos tener la oportunidad de recibirles nuevamente Afectuosos saludos

10/10 有夠讚

Melissa

喜歡:整潔度、員工素質和住宿環境和硬體
Me encantó todo , Su servicio al Cliente es excelente. Lo recomiendo al 100.
Annie Rijo 於 2024年2月12日回覆
Estimada Sra. Melissa Agradecemos que nos hayan escogido como destino para sus vacaciones, así como sus comentarios e impresiones sobre la agradable experiencia que tuvieron durante su estadía en nuestro hotel.Esperamos recibirla nuevamente en Bahia Principe Grand SamanaSiempre a su disposición,Cordialmente

10/10 有夠讚

Breno

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Hotel com vibe relaxante e super agradável. Os quartos são grandes e muito confortáveis. Tem café, chá, água de graça no quarto. E todos quartos tem vista para o pôr do sol. Todos funcionários muito prestativos. Tem uma praia privada muito boa.
於 2024 年 2 月住了 2 晚
Annie Rijo 於 2024年2月12日回覆
Caro Sr. Breno Obrigado por nos ter escolhido como destino de férias e pelos seus comentários, é para nós uma grande satisfação saber que gostou do nosso ambiente relaxante e amigável. Temos o prazer de oferecer quartos espaçosos e confortáveis, bem como pequenos pormenores como café, chá e água no quarto para garantir o seu conforto durante a sua estadia. Estamos orgulhosos por saber que ficou impressionado com as vistas do pôr do sol de todos os nossos quartos.Aguardamos com expetativa a oportunidade de o ajudar novamente. Com os melhores cumprimentos

10/10 有夠讚

Sean Gregory,Julian

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Views, cleanliness, helpful staff and decent gym for the Caribbean
於 2024 年 2 月住了 7 晚
Annie Rijo 於 2024年2月12日回覆
Dear Mr. Grerory We appreciate that you have chosen us as your vacation destination, as well as your comments and impressions about the pleasant experience you had during your stay at our hotel. We look forward to welcoming you again at Bahia Principe Grand Cayacoa. Kind regards

10/10 有夠讚

Andre

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Très très bien pour relaxer, très propre et un excellent service
於 2023 年 12 月住了 7 晚
Annie Rijo 於 2024年2月8日回覆
Cher M. Andre Nous vous remercions de nous avoir fait part de votre commentaire sur votre séjour. Des commentaires comme les vôtres nous motivent à continuer à fournir ce service de qualité qui nous caractérise, nous sommes heureux de savoir que vous avez passé un excellent séjour parmi nous. Nous espérons avoir l'occasion de vous accueillir à nouveau. Nous vous prions d'agréer, Madame, Monsieur, nos salutations distinguées.

10/10 有夠讚

Serkan

喜歡:整潔度、員工素質和住宿環境和硬體
Thank you for the fantastic time
於 2024 年 1 月住了 6 晚
Annie Rijo 於 2024年2月8日回覆
Dear Mr. Serkan Thank you for sharing the review of your stay with us, comments like yours are what motivate us to continue providing the quality service that characterizes us. We hope to have the opportunity to welcome you again. Kind regards

4/10 不太好

JOSE

情侶出遊
Ocean views from the balcony but i need to pay for lunch apart of the price that itnis a ripped off.
於 2024 年 1 月住了 5 晚
Annie Rijo 於 2024年2月8日回覆
Dear Mr. Jose Thank you for choosing us as your vacation destination, as well as for having shared the review of your stay with us, we are glad that you liked the magnificent view from the balcony of the room we have chosen for you. On the other hand, we regret that our new modality has not exceeded your expectations, we would like to inform you that we will take your comments into account for the improvement of our services. We hope to have the opportunity to welcome you again. Kind regards

10/10 有夠讚

Salomon

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 2 晚

6/10 一般般

Tara Alicia

喜歡:整潔度、員工素質和住宿環境和硬體
不喜歡:設施服務
於 2024 年 1 月住了 4 晚