The staff is very friendly. The breakfast is also very good. The room is very clean
Fenghe
於 2025 年 7 月住了 7 晚
4/10 不太好
Victor
2025 年 7 月 14 日
不喜歡:整潔度、員工素質和住宿環境和硬體
Stains on the carpet, beds are weak and falling out the frame, pool out of service.
Victor
於 2025 年 7 月住了 3 晚
8/10 不錯哦
Taeyoul
家庭旅遊
2025 年 7 月 14 日
喜歡:整潔度、員工素質和設施服務
The room doesn’t have a fridge.
Hot tub in the pool area is not available.
Taeyoul
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Cindy
情侶出遊
2025 年 7 月 13 日
喜歡:住宿環境和硬體
Check-in staff member was really nice and helpful but no one would assist with check-out. Ignored by several staff cleaning lobby windows except to tell me to leave the key cards on the desk. I wanted a receipt and a chance to bring up the fact that the bed skirt was extremely dirty with what I hope was dried spilled food on both sides of it and the tv remote was missing but no one was at the desk and the one person who came to the front made me feel unappreciated and did not want to stop to talk to me and went back to cleaning the breakfast area. The pool was closed with no date when it would reopen but I wasn't going to use it anyway. The hotel is undergoing renovations so I would probably stay here again because of the price to give them another chance at better customer service and cleaner rooms.
Cindy
於 2025 年 7 月住了 1 晚
6/10 一般般
Richard L
情侶出遊
2025 年 7 月 13 日
Very noisy by freeway interchange
Richard L
於 2025 年 7 月住了 1 晚
4/10 不太好
Victor
2025 年 7 月 12 日
喜歡:員工素質
不喜歡:整潔度、設施服務和住宿環境和硬體
The spa was not operational. I was there for five days and the fact they didn't make an effort to repair it or clean it while it was out of commission.
Victor
於 2025 年 7 月住了 5 晚
6/10 一般般
John
商務旅客, 家庭旅遊
2025 年 7 月 11 日
不喜歡:整潔度和住宿環境和硬體
I can tell you guys are remodeling the outside, but pretty poor to drive up to leaving everything outside on the ground.
Pubic hairs on our toilet when we got there and the bed is angled downward at the head. Pretty rough night of sleep with all the blood in our heads
John
於 2025 年 7 月住了 1 晚
6/10 一般般
Rajat
家庭旅遊
2025 年 7 月 9 日
喜歡:整潔度和住宿環境和硬體
We only stayed for a night.
It was hard to find the hotel in the night as there is no sign saying its “west valley inn”. We just walked inside to ask the front desk if we are at the right place. Upon checking in we were told that although we booked a room with two beds they oversold so they would upgrade us to a suite. This suite had 1 bed and. Pull out couch. Room was bigger with a small kitchenette area but we would have preferred the second bed as opposed to the pullout couch as we were there just to sleep for the night. Breakfast is very limited and you have to ask for refills if something gets over.
Rajat
於 2025 年 6 月住了 1 晚
8/10 不錯哦
Nick
家庭旅遊, 親子旅遊
2025 年 7 月 9 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Room was very affordable, carpet was stained. We slept well, it was quiet. Free breakfast was limited but had great espresso machine.
Nick
於 2025 年 7 月住了 1 晚
6/10 一般般
John
情侶出遊
2025 年 7 月 8 日
It was okay
John
於 2025 年 7 月住了 1 晚
4/10 不太好
Blair
寵物同遊
2025 年 7 月 8 日
不喜歡:員工素質、設施服務和住宿環境和硬體
So I checked into a room with a hot tub, quickly found the tv did not work. Tried calling the front desk to discuss and received no answer on several attempts. Finally went down to the front desk to find nobody there and several minutes of waiting the front desk associates showed up. Explained the problem while the front desk agent acted like this was a new problem they weren't aware of but then said they were aware of it. He offered to downgrade my room which I said the whole point of me being there was for the hot tub. I she's 8 if there was d another tv that could be switched out and he said they was not, but he would get with his manager and see if they could discount my room or sobering to that nature he left it telling me he would get back with me shortly. Shortly never came in fact the next morning I checked down at the front desk to see if anything had been discussed or what was going to happen and was met by a different person saying they knew morning about it. In short I stayed in the room with no working tv and feel the hotel knew the tv want working and still rented the room and they probably still are found the same thing now. Very disappointing for a property I've stayed at before and was simply impressed with the staff and the accommodations previously. Severely disappointed.
Blair
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Elsa
2025 年 7 月 8 日
喜歡:整潔度和員工素質
Hotel pratique pour une nuit de passage
Elsa
於 2025 年 6 月住了 2 晚
4/10 不太好
Jessica
家庭旅遊
2025 年 7 月 7 日
不喜歡:整潔度、設施服務和住宿環境和硬體
Front desk staff were nice. First room had issues with cleanliness and the tv. Second room had a stench to it, but seemed cleaner. Phone wouldn't call down to the front desk. Had no Do Not Disturb sign to hang on door, so housekeeping tried to come in every morning around 7am (not cool). No microwave available in rooms or at front desk area- yet they sold items needing a microwave. Pool was closed down when we got there as well. Not a horrible hotel if you just want to lay your head down and get some sleep. The breakfast was a joke. Warm milk and juice with cereal. Nasty prepackaged muffins or waffles were your choices.
Jessica
於 2025 年 6 月住了 4 晚
10/10 有夠讚
Alexander
商務旅客
2025 年 7 月 6 日
喜歡:整潔度、設施服務和住宿環境和硬體
👍
Alexander
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Alexander
商務旅客
2025 年 7 月 6 日
喜歡:整潔度、設施服務和住宿環境和硬體
👍
Alexander
於 2025 年 7 月住了 1 晚
2/10 很糟糕
Fredrick Lawrence
家庭旅遊
2025 年 7 月 5 日
不喜歡:整潔度、設施服務和住宿環境和硬體
It's in a sketchy area The hotel room looks nothing like the photos And I was supposed to get a microwave That was the bare minimum, but they took a whole day and a 1/2 before.They got me a microwave in my room And the whole hotel was so foully.It was disgusting and I would have stayed in another hotel if I could afford it
Fredrick Lawrence
於 2025 年 6 月住了 2 晚
8/10 不錯哦
Olivia
情侶出遊
2025 年 7 月 4 日
Beds were super comfy, and it was the perfect amount of space
Olivia
於 2025 年 6 月住了 3 晚
2/10 很糟糕
Heather
家庭旅遊
2025 年 7 月 2 日
不喜歡:員工素質、設施服務和住宿環境和硬體
This property should not have been open during renovation! There was NO SIGNAGE (just a lucky guess we were at the property), the facade was half-done, construction materials all over the entrance area, the pool was closed (because of construction) but the Expedia promo said it was open...Breakfast area had potential but No Food...And the staff made no effort to acknowledge our concerns. Also, weirdly, the room door was so heavy it took two people to open it.
Heather
於 2025 年 6 月住了 1 晚
4/10 不太好
Elizabeth
2025 年 7 月 2 日
不喜歡:整潔度和住宿環境和硬體
Looked like water damage in bathroom. Place was under remodeling. Had to wait for desk attendant to be at front desk to check in and out. Morning breakfast was waffles and cereal. Room was clean and beds comfortable but the ceiling light in bath was hanging on by a screw.
Elizabeth
於 2025 年 6 月住了 3 晚
4/10 不太好
Tina
家庭旅遊
2025 年 6 月 27 日
不喜歡:整潔度和住宿環境和硬體
First room was sorry
dirty. The night manager, did everything he could to make things right, he let us change rooms, which was the only reason we did not go to another hotel.
Tina
於 2025 年 6 月住了 1 晚
8/10 不錯哦
Tamara
2025 年 6 月 26 日
Tamara
於 2025 年 6 月住了 2 晚
8/10 不錯哦
Amelia
團體旅遊
2025 年 6 月 25 日
喜歡:整潔度
不喜歡:設施服務
For the money it was ok. The breakfast was all bread. Not realy anything good. Most of the extras were closed due to cunstruction, the second floor smelled of mold.
Amelia
於 2025 年 6 月住了 2 晚
8/10 不錯哦
Jerzey
2025 年 6 月 25 日
喜歡:整潔度、員工素質和住宿環境和硬體
Jerzey
於 2025 年 6 月住了 1 晚
8/10 不錯哦
Kenny
情侶出遊
2025 年 6 月 24 日
喜歡:整潔度、設施服務和住宿環境和硬體
The staff were nice and the room was pretty cool
Kenny
於 2025 年 6 月住了 4 晚
8/10 不錯哦
Angelica
家庭旅遊
2025 年 6 月 24 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It was alright. Not great but also not bad. Just meh. Could be better though.