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Hotel Jaime I

3.0 star property
Beachside relaxation meets adventure at this Mediterranean retreat where guests can enjoy stunning pool views and thrilling water activities

Choose dates to view prices

Hotel Jaime I combines Mediterranean charm with family entertainment. Travelers access the water park for free and can choose between two outdoor pools, one featuring a swim-up bar. The property includes on-site shopping and serves local specialties at Restaurante Principal.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
The current price is NT$1,843
NT$2,076 total
includes taxes & fees
Mar 25 - Mar 26

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Triple Room (3 adults) with terrace

Egyptian cotton sheets, premium bedding, minibar, desk

Triple Room (3 adults) with terrace

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
TV
Egyptian cotton linens
Separate bedroom
Premium bedding
Hair dryer
Free bottled water
Minibar
  • 183 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds OR 2 Double Beds

View all photos for Triple Room (2 adults and 1 child) with terrace

Egyptian cotton sheets, premium bedding, minibar, desk

Triple Room (2 adults and 1 child) with terrace

7.6 out of 10
Good
(13 reviews)

Highlights

Air conditioning
TV
Egyptian cotton linens
Separate bedroom
Premium bedding
Hair dryer
Free bottled water
Minibar
  • 183 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds OR 2 Double Beds

View all photos for Family Room (2 adults and 2 children) with terrace

Egyptian cotton sheets, premium bedding, minibar, desk

Family Room (2 adults and 2 children) with terrace

Highlights

Air conditioning
TV
Egyptian cotton linens
Separate bedroom
Premium bedding
Hair dryer
Free bottled water
Minibar
  • 183 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room (3 adults and 1 child) with terrace

Egyptian cotton sheets, premium bedding, minibar, desk

Family Room (3 adults and 1 child) with terrace

7.4 out of 10
Good
(10 reviews)

Highlights

Air conditioning
TV
Egyptian cotton linens
Separate bedroom
Premium bedding
Hair dryer
Free bottled water
Minibar
  • 183 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room (4 adults) with terrace

Egyptian cotton sheets, premium bedding, minibar, desk

Family Room (4 adults) with terrace

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
TV
Egyptian cotton linens
Separate bedroom
Premium bedding
Hair dryer
Free bottled water
Minibar
  • 183 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, Pool View (2 adults and 2 children) with terrace

Egyptian cotton sheets, premium bedding, minibar, desk

Family Room, Pool View (2 adults and 2 children) with terrace

8.0 out of 10
Very good
(8 reviews)

Highlights

Air conditioning
TV
Egyptian cotton linens
Separate bedroom
Premium bedding
Hair dryer
Free bottled water
Minibar
  • 183 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, Pool View (3 adults and 1 child) with terrace

Egyptian cotton sheets, premium bedding, minibar, desk

Family Room, Pool View (3 adults and 1 child) with terrace

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
TV
Egyptian cotton linens
Separate bedroom
Premium bedding
Hair dryer
Free bottled water
Minibar
  • 183 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, Pool View (4 adults) with terrace

Egyptian cotton sheets, premium bedding, minibar, desk

Family Room, Pool View (4 adults) with terrace

Highlights

Air conditioning
TV
Egyptian cotton linens
Separate bedroom
Premium bedding
Hair dryer
Free bottled water
Minibar
  • 183 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Room, Pool View (2 adults and 1 child) with terrace

Egyptian cotton sheets, premium bedding, minibar, desk

Triple Room, Pool View (2 adults and 1 child) with terrace

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
TV
Egyptian cotton linens
Separate bedroom
Premium bedding
Hair dryer
Free bottled water
Minibar
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds OR 2 Double Beds

View all photos for Double Room, Pool View with terrace

Egyptian cotton sheets, premium bedding, minibar, desk

Double Room, Pool View with terrace

Highlights

Air conditioning
TV
Egyptian cotton linens
Separate bedroom
Premium bedding
Hair dryer
Free bottled water
Minibar
  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Double Room, Terrace

Egyptian cotton sheets, premium bedding, minibar, desk

Double Room, Terrace

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
TV
Egyptian cotton linens
Separate bedroom
Premium bedding
Hair dryer
Free bottled water
Minibar
  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Single Room with terrace

Egyptian cotton sheets, premium bedding, minibar, desk

Single Room with terrace

Highlights

Air conditioning
TV
Egyptian cotton linens
Separate bedroom
Premium bedding
Hair dryer
Free bottled water
Minibar
  • 183 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed OR 1 Double Bed

View all photos for Single Room, Pool View with terrace

Egyptian cotton sheets, premium bedding, minibar, desk

Single Room, Pool View with terrace

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
TV
Egyptian cotton linens
Premium bedding
Hair dryer
Free bottled water
Minibar
Laptop workspace
  • 183 sq ft
  • Sleeps 1
  • 1 Twin Bed OR 1 Double Bed

View all photos for Triple Room, Pool View (3 adults) with terrace

Egyptian cotton sheets, premium bedding, minibar, desk

Triple Room, Pool View (3 adults) with terrace

Highlights

Air conditioning
TV
Egyptian cotton linens
Separate bedroom
Premium bedding
Hair dryer
Free bottled water
Minibar
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds OR 2 Double Beds
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About the neighborhood

Located in Salou City Centre, a neighborhood in Salou, Hotel Jaime I is near theme parks and on the boardwalk/promenade. Roman Circus and Tarragona Amphitheatre are notable landmarks, and some of the area's popular attractions include Ferrari Land and Aquopolis Costa Dorada. Traveling with kids? Don't miss PortAventura World. With scuba diving, snorkeling, and sailing nearby, you'll find plenty of adventures in the water. Visit our Salou travel guide
Map
c/ Logronyo, 15, Salou, 43840

What's nearby

  • Roller Coaster in funny amusement park.
    PortAventura World
    5 min drive - 2.1 km
  • Moody sky night
    Ferrari Land
    5 min drive - 2.1 km
  • Bosc Aventura Salou
    5 min walk - 0.4 km
  • Illuminated Fountain
    8 min walk - 0.7 km
  • Tourist Office of Salou
    9 min walk - 0.8 km

Getting around

  • Salou Port Aventura Station
    8 min drive
  • Reus (REU)
    20 min drive

Restaurants

  • Bar Belga de Cervezas
    5 min walk
  • Butler
    3 min walk
  • Boca Boca
    4 min walk
  • Red Lion
    5 min walk
  • Sakura
    3 min walk

About this property

Hotel Jaime I

Family-friendly hotel near Llevant Beach
Located close to Bosc Aventura Salou and Tourist Office of Salou, Hotel Jaime I provides free water park access, 2 swim-up bars, and 2 poolside bars. Adventurous travelers may like the cycling at this hotel. The on-site buffet restaurant, Restaurante Principal, features Mediterranean cuisine. Stay connected with free WiFi in public areas, and guests can find other amenities such as a terrace and shopping on site.
You'll also enjoy perks such as:
  • 2 outdoor pools and an indoor pool, along with a waterslide, 2 swim-up bars, and sun loungers
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • Luggage storage, a TV in the lobby, and a 24-hour front desk
  • ATM/banking services, a front-desk safe, and an elevator
  • Guest reviews give top marks for the helpful staff
Room features
All 775 rooms feature comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and safes.
More amenities include:
  • Hair dryers and shampoo
  • TVs with satellite channels
  • Wardrobes/closets, housekeeping, and desks

All inclusive details

All-inclusive room rates at Hotel Jaime I are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

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NT$2,630 total
includes taxes & fees
Mar 14 - Mar 15
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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 15 per day)

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 5 for adults and EUR 5 for children
  • 2 poolside bars
  • 2 swim-up bars
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Palm corner
  • Restaurante Principal

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Free children's club
  • Free water park
  • Games
  • Gym
  • Indoor pool
  • Mini golf
  • Playground
  • Shopping
  • Splash pad
  • Table tennis
  • TV in common areas
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park access
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Snack bar/deli
  • Splash pad
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Elevator
  • Front entrance ramp
  • Lever door handles
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between November 1 and May 25.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 0.66 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 5 for adults and EUR 5 for children
  • Self parking fee: EUR 15 per day
  • In-room safe fee: EUR 3.50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
In accordance with national/local laws, air conditioning may be restricted to certain hours from 15 June to 15 September

Property is also known as

Hotel Jaime
Hotel Jaime I
Hotel Jaime I Salou
Jaime Hotel
Jaime I Salou
Jaime Hotel Salou
Jaime Salou
Hotel Jaime I Hotel
Hotel Jaime I Salou
Hotel Jaime I Hotel Salou

Frequently asked questions

Does Hotel Jaime I have a pool?

Yes, this property has an indoor pool, 2 outdoor pools, and a children's pool.

How much does it cost to stay at Hotel Jaime I?

As of 2026/3/6, prices found for a 1-night stay for 2 adults at Hotel Jaime I on 2026/3/25 start from NT$1,843, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Jaime I pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for EUR 15 per day.

What time is check-in at Hotel Jaime I?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Jaime I?

Check-out is at 11 AM.

Are there all-inclusive benefits at Hotel Jaime I?

Some rate plans available at this property are all-inclusive.

Where is Hotel Jaime I located?

This family-friendly Salou hotel is located on the boardwalk/promenade, within a 10-minute walk of Bosc Aventura Salou, Llevant Beach, and Tourist Office of Salou. Ferrari Land and Aquopolis Costa Dorada are also within 6 mi (10 km). Salou Port Aventura Station is 23 minutes by foot.

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Reviews

Hotel Jaime I Reviews

7.4

Good

7.6

Cleanliness

7.8

Location

7.4

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 204 out of 824 reviews
Rating 8 - Good. 326 out of 824 reviews
Rating 6 - Okay. 165 out of 824 reviews
Rating 4 - Poor. 82 out of 824 reviews
Rating 2 - Terrible. 47 out of 824 reviews

Reviews

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic family resort
Stayed 3 nights in Sep 2025

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 1 night in Sep 2025

6/10 Okay

Tracy

Liked: Cleanliness, staff & service, amenities
Nice hotel, clean, decent location within walking distance to shops, restaurants and beach. Good value for price.
Stayed 1 night in May 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely family friendly hotel lots for the kids todo , staff very friendly and helpful , lots of food options even for fussy kids
Stayed 7 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was very good with a great choice of food and lovely facilities. Hotel room was cleaned and beds dressed daily . Looking forward to returning again soon
Stayed 10 nights in Aug 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well kept hotel, coco bar outside by outdoor restaurant, was very good service for drinks etc
Stayed 7 nights in Sep 2024

8/10 Good

Andriejus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Clean good nice pools variety of food For price you paying for night an all inclusive option realy worth it Good evening shows Close to main streets
Stayed 4 nights in Sep 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel has great facilities

Great facilities especially for children, the staff are very friendly and helpful.
Stayed 7 nights in Sep 2023

8/10 Good

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for little ones
Stayed 4 nights in Jul 2024

8/10 Good

Tara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely family hotel

Lovely hotel.. loads of fun activities for the kids to enjoy and walking distance to the main shops and beach area of Salou . Poos fairly packed everyday but plenty of sun loungers
Stayed 5 nights in Aug 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Family hotel, pools very busy but could always find a sunbed... rooms were lovely, maid in every day.
Stayed 8 nights in Jul 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Clean modern rooms and great value for money. Pool area was good with lots to do yet very noisy and busy. Reception areas were very dated yet functional. Good location for the beach, restaurants and able to walk to Port Aventura.
Stayed 6 nights in Jul 2024

10/10 Excellent

Mohamed Amine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the J'aime hotel was wonderful, we had a great stay. My kids loved it. I would like to thank suzanne from the reception for the welcome which was exceptional she welcomed us very well despite our late arrival and served us food while the restaurant was closed and also the animation team which was great
Stayed 4 nights in Sep 2024

8/10 Good

Svitlana

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is excellent with all the requests. Great for kids. The only thing, all entertainment is in Spanish. Very nice breakfast. Dinner is not
Stayed 4 nights in Sep 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every where was very clean and bins emptied regularly. Rooms cleaned and towels changed daily. Beds comfy. Pools were very busy but peak season
Stayed 7 nights in Jul 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service
Staff very helpful. Accessible to portaventura, shops and beach by foot. Wifi not available in rooms.
Stayed 3 nights in Jul 2024

10/10 Excellent

amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Looking at reviews i was 50/50 on what to expect, but definitely better than i expected, place was clean, staff out from early every morning cleaning the pools and hosing down all the grounds, plenty for kids to do, only downfall the air-conditioning wasnt of any use and the entertainment was all in Spanish, but considering the price i would look at staying again if i was going to the same area
Stayed 3 nights in May 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Aug 2024

Great hotel and very friendly helpful staff , great eating facility’s , only downside is the hotel is huge and the pools probably aren’t big enough for the amount of people staying and never spare Lounger in peak season although plenty of seating .
Stayed 10 nights in Aug 2024

8/10 Good

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thumbs up from us

We’ve been here a few times and really like it. Food is varied and something for everyone. Pools and splash area for kids. Park indoor and outdoor. Rooms are clean and spacious. Entertainment is mainly in Spanish and not English. Staff are all friendly enough. Short walk into town and to clean beach. Our new salou favourite hotel. Me and my 4 year old paid £64 for one night full board
Stayed 1 night in Apr 2024

4/10 Poor

william

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Not for me

Not my style at all too many people and noise over 700 rooms. Great for families and kids not for solo travellers. Having said that the buffet was chaotic but food nice. Good quality and selection I had to move rooms as no sheets on bed and the line to check in went out of hotel.
Stayed 1 night in May 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Bargain break

Authentically Spanish which we liked so don’t go expecting “english” translations.. impressive pool area and bedrooms have been refurbished to a nice standard but main reception public toilets and dining areas could do with modernising! Hotel is immaculately clean plenty of staff always working hard. Bar staff are great! Cleaners are daily. Location is perfect in centre of resort. The little train stop 8 is positioned right outside of hotel ideally. Can wander outside of hotel in virtually any direction for a different experience of Salou. Only criticism= Expect lots of wild unsupervised Spanish children running around and noisy late into the night and teenagers returning drunk 3am. But couldn’t complain for the cheap price we paid.
Stayed 3 nights in Jun 2024

8/10 Good

Zak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As this was the cheapest hotel available for my stay in Salou, I wasn't expecting much. However I was pleasantly surprised on almost all bases! The hotel is in a great location, just 2 mins walk from the main drag, and 5 mins walk from the beach. The rooms are recently refurbed and are in a great condition, especially for the little I feel I paid for them. The food was perfect for us, we travelled as two adults and two children aged 2 and 3. The kids had plenty they could pick from and us adults were not spoilt for choice. It's not Michelin star standard, but it's also exactly what you expect from a buffet at a 3 star hotel. The two pools outside were great, and the play facilities in the splash park, slides and outdoor play equipment was amazing. I genuinely feel this was a steal at £90 for two nights half board and I will look to bring the family back again soon!
Stayed 2 nights in May 2024

4/10 Poor

Colette

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jaime I zoo

First and last time booking in to a place like this. The bad feelings about this place start as soon as you arrive and try to park in the hotel, only to be told in Spanish, from what we could make out that there was no parking, we had to park outside and go check in. Check-in tell us there are no spaces, and if any come available it was €24 PER NIGHT to park there. So you are left scrambling trying to find somewhere to park. There were just so many people and it's like the place is just not set up for it. Badly designed hotel with too many bottle necks in the dining areas and access areas in and out of the pool areas means you are fighting your way around and through throngs of people. Not enough staff in the bar areas means there are constant long queues, when there is ample space in the bars to accommodate 2, 3 or 4 more staff to make things run smoother. Around the pools is just a warzone with hundreds of people almost sitting on top of each other, the sun loungers are packed in tight rows and the clientele there don't seem to have any concept of personal space and inconvenience to others. We managed to find a quieter area away from the pool which we went to every day, but there was a scramble to get one of the few parasols in the place to shade our kid from the sun. If you don't time it right, and it took us a few days to work it out, the restaurants are chaos. So many people just running around with plates and drinks crashing in to each other, plates piled high.
Stayed 6 nights in Aug 2025

4/10 Poor

Ruth

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

Do not recommend

The splash pads and playground are great for the children and the loungers by the playground were comfortable and shaded. The room was ok and bed was comfortable. However the door had been put through at one time and not fixed properly. The bathroom was very dated and basic and water went from freezing cold to scalding hot continuously as I took a shower. If you aren't staying up for the entertainment you won't sleep without ear plugs. Then breakfast - food and choice was ok but the tables and plastic chairs were just like a school canteen or hostel rather than a hotel. You had to get your own cutlery, napkins etc and set the table yourself before eating. I do not recommend
Stayed 1 night in May 2024

4/10 Poor

Elisabeth

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My boyfriend and I stayed at Hotel Jaime 1 for 7 nights. Unfortunately, our experience was less than satisfactory. Upon arrival, we found the reception staff to be quite rude and unwelcoming. The staff showed indifference when our wristbands didn't work at first, offering no apology. The hotel was extremely crowded, making it difficult to enjoy the facilities. The dining experience was particularly disappointing, with unclean areas and chaotic with too many people at once and no proper queue system. Always dirty chairs and tables no matter where we sat down. Both my partner and I suffered from diarrhea and vomiting during our stay from day 2-5, which we believe was due to the food at the hotel. This led us to dine out despite having an all-inclusive package. The pools were overcrowded and littered with trash and snack wrappers. Our room had hard beds, and while housekeeping visited daily, they only provided new towels and made the bed without changing the sheets. On a positive note, the Coco Bar for all-inclusive drinks had efficient staff and served good drinks. Overall, we were very disappointed with our stay and would not recommend this hotel.
Stayed 7 nights in Jul 2025