Hotel Sun Palace

3.0 star property
Hotel in Saipan with free parking

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Photo gallery for Hotel Sun Palace

Front of property
Exterior
Double Room, Non Smoking | Desk, iron/ironing board, bed sheets
Reception
Double Room, Non Smoking | Bathroom | Combined shower/tub, free toiletries, towels
Set in a tranquil oasis, Hotel Sun Palace offers a serene retreat with laundry facilities and public WiFi. Enjoy the scenic views from the garden or unwind on the charming terrace. Guests have praised previous stays for its attentive 24-hour front desk.

Reviews

6.0 out of 10

Popular amenities

  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Free WiFi

Room options

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About the neighborhood

Map
Bwughos St. Susupe Vill., Saipan, 96950

Getting around

  • Saipan (SPN-Saipan Intl.) - 9 min drive

About this property

Hotel Sun Palace

Property highlights
At Hotel Sun Palace, you can look forward to a terrace, a garden, and laundry facilities. Free WiFi in public areas and a snack bar/deli are available to all guests.
Other perks include:
  • Free self parking
  • Free newspapers, a front-desk safe, and a 24-hour front desk
  • Luggage storage, a vending machine, and a TV in the lobby
Room features
All guestrooms at Hotel Sun Palace have comforts such as air conditioning.
Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • TVs with cable channels
  • Balconies, daily housekeeping, and desks

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in time starts at 1:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Sun Palace Saipan
Sun Palace Saipan
Hotel Sun Palace Hotel
Hotel Sun Palace Saipan
Hotel Sun Palace Hotel Saipan

Frequently asked questions

Is Hotel Sun Palace pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Sun Palace?

Self parking is free at this property.

What time is check-in at Hotel Sun Palace?

Check-in begins at 1:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Sun Palace?

Check-out is at noon.

Where is Hotel Sun Palace located?

Situated near the beach, this hotel is within a 5-minute walk of F.M. Palacios Field and Unai Chalan Kiya. Pakpak Beach and Saipan Country Club are also within 1 mi (2 km).

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Hotel Sun Palace Reviews

Reviews

6.0
Rating 10 - Excellent. 8 out of 94 reviews
Rating 8 - Good. 24 out of 94 reviews
Rating 6 - Okay. 35 out of 94 reviews
Rating 4 - Poor. 14 out of 94 reviews
Rating 2 - Terrible. 13 out of 94 reviews

6.0/10

Cleanliness

7.0/10

Staff & service

8.0/10

Amenities

5.6/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

If you want to save money, this is the place

I came with my husband and our 9 year old. The room was big enough. I like that housekeeping was daily. The place was fantastic. The only problem I had was the internet and the TV. We cannot access internet in our rooms and the TV is not clear.
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Location is great. Area is not far from the beach and the stores. Love the quietness of the area and staff give great customer service.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's location is convenient.... Not far from the beach and stores.
Stayed 2 nights in Sep 2019

8/10 Good

JongKwan

Liked: Room comfort

매니저가 친절합니다

현지인들이 많은것 같아요. 한국인들 숙박은 잘 하지 않는 곳. 한국에 비하여 청결도는 좀 떨어지고 접근성도 좋지 않지만, 다른 숙소들에 비해 저렴해요.
Stayed 3 nights in Jun 2019

8/10 Good

Dave, Washington

Liked: Cleanliness, staff & service, room comfort
Affordable option to beach Hotels. Comfortable, no frills kinda place. Close to the Shack for breakfast and lunch (best place on the island) Naked Fish for dinner. Fantastic helpful staff!
Stayed 1 night in Jul 2018

2/10 Terrible

yujin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
호텔 컨디션 최악

4/10 Poor

Agi, cnmi

Disliked: Cleanliness, property conditions & facilities, room comfort

location is convenient to my board meeting venue.

I have always been staying in this hotel but never I the room I was placed last night. The room is just nothing compared to other rooms I had stayed in before. The room smelled bad. There is spider webs on the wall just next to the TV screen. The closet was dusty. while the refrigerator worked parts of it are comin off. The cushion for the long couch was just filled stains. The floor was dirty. After 15 minutes in the room I couldn't stand it and had to just go to the front desk and asked the lady on duty if she could give me a sanitizing spray i.e. Lysol or alcohol, but there was none. she gave me a small bottle of Chamomille Pillow spray and said that is all she has. so I was too tired n just wanted to shower and rest. I took the spray and sprayed the whole room to the point where I had to open the entrance door of the room because the sliding door at the back side of the room wouldn't open. I have always stayed in this hotel but never in this room. So I do recommend this hotel but not this particular room unless the owns does something about the uncleanliness of the room and the couches. Thank you
Stayed 1 night in Jan 2018

10/10 Excellent

Brandon, Tomah, WI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place.

A Hotel right near the beach and not to far away from doing so much.
Stayed 1 night in Jan 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

8/10 Good

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good option to save money

Great staff. Well located. Affordable peixes.
Stayed 1 night in Aug 2017

6/10 Okay

Yoo Jin

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2017

6/10 Okay

Verified traveler

Stayed 1 night in Aug 2017

6/10 Okay

Verified traveler

Disliked: Cleanliness, room comfort
Stayed 1 night in Aug 2017

2/10 Terrible

BORAM

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

너무 최악이었어서 사이판 가시는 분들 정말 꼭 참고하시라고 남깁니다.

제가 여행을 자주 다니는데... 제가 이용했던 호텔이라고 말하는 것들 중에 최악이었습니다. 객실/호텔 청결도 호텔이라고 말하는 것도 어이가 없지만... 일단 객실. 룸... 사이판 미국령이니까 숙소 감안하고 봐도 너무 옛날스럽구요. 침대... 말할 것도 없이 삐걱거리고 매트리스 무너져 있습니다. 사실 너무 더러워보여서 남자친구랑 입국한 옷 그대로 입고 이불도 안덥고 한국이 겨울이었어서 가져간 코트입고 잤습니다. 여기서 잠깐 쉬다가 예약해둔 다른 호텔로 빨리 가자라는 심정으로 버텼네요. 화장실도 무조건 그냥 옛날 화장실이라고 보시면 됩니다... 벌레 안나올까 걱정했고 저보다 좀 더 깔끔떠는 남자친구는 그냥 안씻었어요. 다른 호텔가서 내일 씻는다고... 호텔 위치 예약해둔 픽업 택시 타고 간거고, 사이판이 거리가 거기서 거기라 맘을 덜 졸였지... 무슨 한 중간에 시골에 떨궈주는 느낌... 서부 영화에 나오는 가게 하나에 떨궈주는데 거기가 호텔이에요. 관광하기에도 렌트안하면 택시도 안들어올 것 같아요. 서비스 품질 냉장고에 아무것도 없었나...? 무튼 그랬는데 물사러 프런트 갔더니 물도 다 떨어졌다고 하고... 아저씨 주무시고 그냥 여관이었어요 여관. 한국이었다면 그냥 환불안받고 나왔을텐데... 새벽에 사이판 도착해서 입국 심사 길어져서 새벽 3시넘어서 나와 몇시간만 자면 되는 숙소라 저렴하게 구한건데 제 잘못이었어요.. 사실 저렴한 것도 아닌 7만원대 넘었던 것 같은데... 너무 너무 최악이었어서 사이판 가시는 분들 정말 꼭 참고하시라고 남깁니다. 제가 묵었던 방이 최악이었을 수도 있어요....^^;
Stayed 1 night in Feb 2017

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Location was great for what our trip was meant for. Staff was friendly. Coffee and breakfast was good and reasonably priced. Room does need updating. Beds, decor and fixtures all need updating. We were not expecting anything extravagant but when the towels and shower curtain have stains, it's time to change it out. Fixtures in the bathroom also need updating. Wifi was not available in the room. You may access it in the lobby,however, when everyone is trying to do the same thing there is no point. But the air conditioning worked great!! Which I was grateful for this time of the year.

6/10 Okay

Verified traveler

酒店房间和环境一般。較近機場。因為離開当天是搭零晨機,所以才入住這酒店
Stayed 1 night in Jun 2017

8/10 Good

Antonio Maria

Liked: Staff & service, room comfort

Affordable, no-frills, friendly hotel

Affordable, no-frills hotel. Whatever shortcomings it has facilities-wise are more than made up by its very friendly and hard-working staff. Stayed 8 days.
Stayed 8 nights in Jun 2017

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

How I saw it

I love Saipan! I didn't care for this hotel. First of all they posted a non working number online so there was no way of contacting them. I checked into a "non-smoking" room, although it smelled like a cigar bar it was so awful! The AC should be turned on for an arrival room, I walked into a sauna! The shower was...ugh! This place need to be fully renovated and upgraded. The staff were kind and friendly but could use some customer service lessons. Wifi was terrible I had to go to the lobby where it is oven hot just to send emails!

2/10 Terrible

Yan

Disliked: Cleanliness, property conditions & facilities, room comfort

这个不能叫酒店啊!

我夜里到的,旅馆不好找。进屋发现设施陈旧,毛巾看着很不好,盥洗台也很破旧,水龙头锈迹斑斑。床吱吱嘎嘎响,窗外是一片野地,有点吓人!屋里没有Wi-Fi,电话根本没接线,打不了电话给前台。唯一工作最佳的是空调。第二天起床导游来接我时说旁边是一所监狱,所以这个环境度假是有点惊悚。。。

2/10 Terrible

HC29, TOKYO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

立地悪く、テレビトイレシャワーが壊れているのに、部屋チェンジなし、

最悪でした。横の部屋ではカラオケみたいに大きな音と子供のカラオケ。トイレの流すところが壊れていてTVも壊れているのに、直して欲しいとお願いすると、紙に直せなかったとの置き手紙のみ。シャワーもチョロチョロしかでないし、泊まれる環境では無いのに部屋のチェンジもなし、フロントでもエクスペディアが管理してるので何もできないと一点張りなので、四日間予約しましたが2日目には、ホテルをでました。その後、エクスペディアが迅速に対応してくれて助かりました。最悪なホテルで2度と泊まりたく無い。安いとかそのレベルを越えてます。。

8/10 Good

CHI WAI

Liked: Staff & service
Near airport, a good choice for midnight flight arrival. Staff is very nice.

6/10 Okay

Irina

Liked: Room comfort
Disliked: Property conditions & facilities
Staff is very friendly and helpful, the room is spacious, but the furniture shabby and broken. On the first day we found a leaking sink tap and shower hose. On the second day they replaced it all with new stuff. Bed linen was never changed, sometimes we had to ask for the 2nd towel. Toiletries are on request only, bring your own! And stay in the new wing only and make sure you get what you've paid for! E.g., they tried to put us in a singe bed room while we paid for 2 double beds.

6/10 Okay

JinSu

Liked: Room comfort

가격대비 넓고 괜찮은 호텔

가격대비 나쁘지는 않습니다. 입구 간판이 잘 안보여서 렌트해서 이곳을 야간에 찾을 경우 헤멜수가 있어요. 공간은 넓습니다. 나름 깨끗한것과 저렴한 가격, 넓은 객실 공간이 장점입니다.

6/10 Okay

nami

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
잠깐 쉬기에 가격대비 적당한 숙소입니다.