Sainte-Marie-Cappel Vacation Rentals

"Nice hotel, friendly helpful staff"

"bedroom was more like a dorm room...would have been ok if advertised like that. The bathroom could also have been cleaner."

"Great value hotel. Excellent staff where nothing is too much trouble. Room functional and comfortable. Great grounds. Only issue we had was evening meal did not come up to scratch. Excellent breakfast."

"Our room was nicely decorated and clean. The breakfast was very nice and served in a beautiful dining room. Unfortunately, a wedding was taking place the day we checked in. The wedding festivities continued (loud music, louder singing and screaming) until 4 am!!!! Tried to contact staff from 1 am but no one was available. I understand the wedding guests were happily celebrating but a cutoff time (such as midnight) should have been a part of the wedding venue agreement. The following day when I spoke to reception about the noise and our lack of sleep, I was told they could not prohibit the wedding guests from partying all night long! We were a party of 6 adults, staying in 3 rooms. We were very disappointed with our stay and the lack of involvement by the hotel staff. We will not be recommending this hotel or returning."

"The hotel was clean and easy to find as there are signposts for all the hotels. It is very close to all the tourist attractions too. The breakfast is very expensive for what it is and we would not normally of had it , but there was not much open for that sort of thing in the square. The receptionist was not over friendly and it seemed like it was a chore for her to help us , especially when I asked her to order us a taxi on one of the days. "

"A really easy and convenient place to stop when travelling using the train or ferry from/to the UK. Room small but clean and functional. Staff very helpful, easy and safe parking. The breakfast had lots of different options and great coffee. Would definitely recommend and use again for an overnight stop."

"Great hotel, nice location, but mainly the restaurant was incredible. We are there for both of our nights stay."

"When we arrived the property looked run down and in an isolated area. I should have known to have been concerned by the security precautions on reception/ The receptionist tried to be helpful but language was a barrier- only spoke French. The website advertised a restaurant - this is a lie. There is no restaurant for this accommodation. There is a best western across the road but this was out of our price range and there are no nearby shops at all. We had to order an expensive takeaway. The room was FILTHY DIRTY! There was a crusty dirty sock under one of the beds, the mattresses smelt dirty and stale, and the bathroom had PUBIC HAIR all over the floor, doors, and walls. The area felt unsafe for myself and my two children- the bolts on the doors would not lock as they had clearly been previously broken and I tried to stack our luggage in front of the door to feel safe. I was too worried to open the window at night so the room was too hot to sleep in, very smelly and none of us slept at all - not ideal for the 11 hour drive we had the next day. Appalling accommodation- would never stay at one of these ever again!"

"My wife and I came here as part of our anniversary celebration. We were looking forward to a comfortable, learning experience. This is our first time in this part of France but 2nd time in France. You would think that this hotel being in a worldwide historic destination(Dunkirk) that the hotel staff would at least think of visitors that maybe coming from other parts of the world. They failed. They did not accommodate our visit whatsoever. From the initial greeting, I sensed that we were intruding their hotel. There was no sense of welcoming... no sense of warmth that is usually present in places of hospitality. Our stay was anything but hospitable & enjoyable. We couldn't wait to leave. The French are known for their indifference, lack of warmth, and lack of civility... this French hotel staff succeeded in all three. Simple requests were met hesitation, indifference and rudeness. I could go on and on. I will never come back to this place and will advise those in my circle not to come here... or France for that matter as both of my visits to France were anything but enjoyable."