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Best Western Hotel Austria & Spa

Hotel in Saint-Etienne with a full-service spa and a 24-hour front desk

Choose dates to view prices

Photo gallery for Best Western Hotel Austria & Spa

Exterior
Superior Room, Multiple Beds, Non Smoking | Bathroom | Towels
Staircase
Standard Room, 1 King Bed, Non Smoking (Twin bed on request) | In-room safe, WiFi
Restaurant
At Best Western Hotel Austria & Spa, you can indulge in a rejuvenating experience. Recharge with a soothing spa tub, visit the sauna for some rest and relaxation or take advantage of luggage storage to make your stay seamless. Multilingual staff are on hand to assist.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • 24/7 front desk
  • Air conditioning
  • Breakfast available
  • Pet friendly
  • Business services
The current price is NT$2,511
NT$2,888 total
includes taxes & fees
Sep 5 - Sep 6

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Room, Multiple Beds, Non Smoking

Superior Room, Multiple Beds, Non Smoking | In-room safe, WiFi

Superior Room, Multiple Beds, Non Smoking

Highlights

Air conditioning
LED TV
Free bottled water
Coffee/tea maker
Cable channels
Desk
In-room safe
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Twin bed on request)

Standard Room, 1 King Bed, Non Smoking (Twin bed on request) | In-room safe, WiFi

Standard Room, 1 King Bed, Non Smoking (Twin bed on request)

Highlights

Air conditioning
LED TV
Free bottled water
Coffee/tea maker
Cable channels
In-room safe
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | In-room safe, WiFi

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
LED TV
Free bottled water
Coffee/tea maker
Cable channels
In-room safe
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | In-room safe, WiFi

Standard Room, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
LED TV
Free bottled water
Coffee/tea maker
Cable channels
In-room safe
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
20 Bis Place Massenet, Saint-Etienne, 42000

What's nearby

  • Stade Geoffroy-Guichard - 14 min walk - 1.2 km
  • Cité du Design - 2 min drive - 2.1 km
  • Zenith Saint-Etienne Metropole - 2 min drive - 2.0 km
  • Saint-Étienne Exhibition Park - 3 min drive - 2.7 km
  • University Hospital of Saint-Etienne - 3 min drive - 3.1 km

Getting around

  • Saint-Etienne-La Terrasse Station - 3 min walk
  • Saint-Etienne (EBU-Saint-Etienne - Loire Intl.) - 9 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Domino's Pizza - ‬9 min walk
  • ‪Quick - ‬3 min drive
  • ‪Pizza Cosy - ‬2 min walk
  • ‪Total Access - ‬4 min walk

About this property

Best Western Hotel Austria & Spa

Property highlights
Take advantage of a business center, a full-service spa, and a hot tub at Best Western Hotel Austria & Spa. For some rest and relaxation, visit the sauna. In-room WiFi and a snack bar/deli are available to all guests.
Other perks include:
  • English breakfast (surcharge), luggage storage, and a 24-hour front desk
  • An elevator, a front-desk safe, and smoke-free premises
  • Multilingual staff
Room features
All guestrooms at Best Western Hotel Austria & Spa boast thoughtful touches such as air conditioning, as well as amenities like safes and free bottled water.
Other amenities include:
  • 40-inch LED TVs with cable channels
  • Coffee/tea makers and phones

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transportation

  • Offsite parking available (EUR 20 per day)

Food and drink

  • Daily English breakfast available 6:00 AM to 10:00 AM for a fee: EUR 15 for adults and EUR 7.50 for children
  • Snack bar/deli

Things to do

  • Full-service spa

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Multilingual staff

Business services

  • Business center

Full-service spa

  • Hot tub
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bathroom

  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11:00 AM

Pets

Pets allowed

Children and extra beds

Children are welcome

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 5.00 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately EUR 15 for adults and EUR 7.50 for children
  • Nearby parking fee: EUR 20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Best Western Hotel Austria
Best Austria & Saint Etienne
Best Western Hotel Austria Spa
Best Western Hotel Austria & Spa Hotel
Best Western Hotel Austria & Spa Saint-Etienne
Best Western Hotel Austria & Spa Hotel Saint-Etienne

Frequently asked questions

Is Best Western Hotel Austria & Spa pet-friendly?

Yes, pets are allowed at this property.

How much does it cost to stay at Best Western Hotel Austria & Spa?

As of 2025/9/2, prices found for a 1-night stay for 2 adults at Best Western Hotel Austria & Spa on 2025/9/5 start from NT$2,511, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Best Western Hotel Austria & Spa?

Check-in begins at 3:00 PM.

What time is check-out at Best Western Hotel Austria & Spa?

Check-out is at 11:00 AM.

Where is Best Western Hotel Austria & Spa located?

Situated in Saint-Etienne, this spa hotel is within 1 mi (2 km) of Musée d'Art Moderne de Saint-Etienne, Stade Geoffroy-Guichard, and Musée des Verts. Cité du Design and Saint-Etienne Golf Club are also within 2 mi (3 km). Saint-Etienne-La Terrasse Station is only a 3-minute walk and Saint-Etienne-Carnot Station is 28 minutes.

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Best Western Hotel Austria & Spa Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 20 out of 47 reviews
Rating 8 - Good. 13 out of 47 reviews
Rating 6 - Okay. 8 out of 47 reviews
Rating 4 - Poor. 5 out of 47 reviews
Rating 2 - Terrible. 1 out of 47 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Jennifer

Liked: Cleanliness, staff & service
Great hotel for walking distance to the St Etienne football stadium. Basic but with excellent staff. Worth noting sauna/spa has an extra fee
Stayed 2 nights in Jan 2024

10/10 Excellent

Hadj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Stayed 1 night in Jan 2025

10/10 Excellent

Jean marc

Stayed 1 night in Jun 2025

10/10 Excellent

Jean-Loïc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

marianne

Stayed 4 nights in Apr 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent !

Hôtel parfait ! L’accueil est excellent. Chaque personne est très agréable. Les plats au restaurant sont très bons donc je mange sur place à chaque fois sans hésitation. Parking au pied de l’hôtel quand il y a de la place. Les chambres sont à la hauteur du reste. Merci
Stayed 1 night in Apr 2025

8/10 Good

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres bon accueil
Stayed 1 night in Apr 2025

8/10 Good

Frank

Stayed 1 night in Mar 2025

6/10 Okay

Nicolas

Liked: Cleanliness, staff & service
Très bon service et accueil seul bémol les wc sont dans un espace tout simplement beaucoup trop étroit !
Stayed 1 night in Mar 2025

10/10 Excellent

Matty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bonne surprise

Chambre très propre, bien agencée, confortable et petit déjeuner très complet et joliment présenté ( brochettes de fruits frais etc).
Stayed 1 night in Mar 2025

4/10 Poor

Franck Alder

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Giulia

Stayed 1 night in Mar 2025

10/10 Excellent

Ilima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bonne accueil et tout et parfait
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait

Très accueillant, propre et accessible. Un parking juste au pied de l’hôtel. Le restaurant est à faire, ne cherchez pas ailleurs. La cuisine est excellente.
Stayed 1 night in Feb 2025

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort

ATTENTION ARNAQUE!!

ATTENTION ARNAQUE!! Personnel très bien, une très très bonne table (super restaurant). Gros point noir: sur la réservation HOTEL.COM un spa et mis en avant comme faisant partie de l'hotel, mais en arrivant sur place on nous annonce qu'il n'est pas compris, il faut le payer a part... autrement dis communication MENSONGEREvia le site hotel.com... ca ca ne passe pas!!
Stayed 4 nights in Jan 2025

8/10 Good

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Omar

Stayed 1 night in Dec 2024

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très gentil
Stayed 1 night in Nov 2024

8/10 Good

Koen

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Nov 2024

6/10 Okay

Renate

Disliked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Stephane

Liked: Staff & service, amenities
Stayed 1 night in Sep 2024

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Nicolas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Rodolphe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
très confortable et propre, le restaurant pour le soir au top, tres bon. Bemol: parking sur voirie payant, spa payant,
Stayed 1 night in Apr 2024