Lovely old colonial area hotel. Everything works (heat, hot water, gym etc) but it’s just a bit dated. Excellent service. Grounds are beautiful. Great detail to security.
Jose
於 2025 年 1 月住了 3 晚
6/10 一般般
Ahmed
親子旅遊
2024 年 12 月 25 日
喜歡:員工素質和住宿環境和硬體
The food they served was pretty average
Ahmed
於 2024 年 12 月住了 1 晚
10/10 有夠讚
Sohaib,flushing
親子旅遊
2024 年 8 月 19 日
喜歡:員工素質、設施服務和住宿環境和硬體
The hotel was overall a good place to stay with comfortable amenities, but I did encounter some bats and mosquitoes during my visit. This was concerning enough that I decided to check out earlier than planned. While the stay was pleasant, the presence of these pests impacted my experience.
Sohaib
於 2024 年 8 月住了 3 晚
10/10 有夠讚
Jose
團體旅遊
2024 年 1 月 15 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful rooms in a former palace. The grounds and buildings are lovely. The service is very good. The breakfast buffet is not as good as similar hotels in larger cities, but still very good. The a la carte menu is better than the evening dinner buffet. Over all, a great experience.
Jose
於 2023 年 12 月住了 5 晚
10/10 有夠讚
Vesna
團體旅遊
2023 年 12 月 26 日
Vesna
於 2023 年 12 月住了 5 晚
10/10 有夠讚
Rahul
團體旅遊
2021 年 8 月 21 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
PEACE, HOSPITALITY AND PRIVACY
I LOVED THE HOSPITALITY OF THE PEOPLE OF SWAT, AND STAFF OF SERENA WAS THE MOST AMAZING HOTEL STAFF I HAVE EVER EXPERIENCED.
YOU WILL JUST HAVE A RESPONSE AS "YES" FOR EVERYTHING.
WOULD HIGHLY RECOMMEND TO NEW COUPLES FOR A PEACEFUL QUALITY TIME WITH BEAUTIFUL ENVIRONMENT AND SUCH FRIENDLY PEOPLE AROUND.
MEET A GEM OF PERSON, FAZAL SAHAB, ONE OF THE MOST SENIOR EMPLOYEE OF SERENA SWAT.-0xvc
Rahul
於 2021 年 8 月住了 2 晚
10/10 有夠讚
Muddassir
家庭旅遊
2021 年 7 月 13 日
喜歡:住宿環境和硬體
Excellent stay
Amazing facility . Staff was very courteous and friendly. Service was good. Rooms were spacious and clean
Muddassir
於 2021 年 7 月住了 1 晚
10/10 有夠讚
Humaira
商務旅客
2021 年 6 月 22 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Staff was very cooperative
Humaira
於 2021 年 6 月住了 1 晚
6/10 一般般
真實旅客
情侶出遊
2021 年 3 月 30 日
喜歡:整潔度和員工素質
Staff was very curteous and welcoming. Never gave us a reason to complain. We were upgraded when the hotel got to know of our discontent with the room. Its an old property and I agree it needs to be preserved but Serena must work on the ameneties and the overall condition of rooms and the bathrooms. Due to high traffic congestion in the area, it might not be the ideal place to stay if you intend to explore swat.
真實旅客
於 2021 年 3 月住了 2 晚
8/10 不錯哦
RehanJ,Toronto
商務旅客, 團體旅遊
2019 年 11 月 26 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Hotel is very centrally located, is a historical building dating back to early years of Pakistan. Building is Old but well kept. Staff is very friendly and service is courteous. The only thing requires change is the Tvs which I guess they are working on. Breakfast is nice has a lot of variety. Will visit again for sure.