2/10 很糟糕
Ruben，Riverside
商務旅客
2025 年 8 月 11 日
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I had a really unfortunate experience at this hostel. I booked earlier in the day through Expedia and was promised check-in instructions via email within 30 minutes. Despite contacting them multiple times that evening, I received no response. The instructions finally arrived at 1:00 AM, leaving me stranded outside for over an hour in the middle of the night.
Once inside, the experience did not improve. Other guests were extremely rude, yelling at me and making me feel uncomfortable. The bunk beds were child-sized, and I ended up having to rest in a living room recliner. On top of that, the restroom was dirty, and I saw cockroaches in the shower area. lhave video footage of this, which I will attach.
I ultimately left after about three hours because I couldn't sleep or feel comfortable at all. Despite all of this, my request for a refund was denied. The lack of communication and the refusal to address these issues made this a terrible experience. I wouldn't recommend this hostel to anyone.
Ruben
於 2025 年 8 月住了 5 晚