I knew they had no elevator, so I called and learned ahead of time they had no ground-floor rooms, which was an inconvenience for us. The night we arrived there was no toilet paper (or tissues) in the room and when I asked I was given only 1 roll. The room smelled musty. Each bedspread had at least one cigarette holes in it. When I asked for towels to mop up water we spilled, I was given only 1 (which wasn't enough, I didn't want to trudge downstairs again to ask again). Even the ice bucket was cracked; but we used it as a waste basket because there wasn't one. We’d certainly not return. -- On the bright side, the room was quiet, the morning staff member on duty was cheerful and helpful, the location was convenient, and the price was far less than where family members were staying nearby for our weekend gathering.