Upon arrival, there was a sign on the office door that stated they would return in 45 minutes. I called the number on the sign and they said they'd be there in 30 minutes. So I sat in my daughter's car and ate dinner with her and waited. Some time had passed and my daughter asked how long it had been since we arrived, I told her about 25-30 minutes. So we waited for another 10 minutes and it didn't look like anyone was coming in 45 minutes as the sign on the door had stated. My daughter stated that it had been almost an hour, so she proceeded to call the number provided on the sign and a male answered and she asked how much longer that they would be and they couldn't give her an estimated time, but she demanded an eta and proceeded to mention we had been waiting for an hour now. When she said that they said they would be there in a few minutes and not to soon after they arrived. Need I mind you that there were two other guests waiting to check in as well. Finally checking in at 10:35 pm, he stated that it was fourth of July and wasn't expecting new guests. He then took my license, entered it into his system and handed me my key and also said he'd waive the deposit for having me wait. On entering my room, it was clean, but didn't have soap to wash your hands in the bathroom as well as toilet paper, which I didn't notice till I had to use the restroom at midnight. There wasn't anyone at front desk in the morning to check out and leave key, left the key on a clip on the door.