Everything was amazing at this hotel though wish there was some sort of entertainment on this beach in the evenings. The beach cloeses at 7 which is a shame. They could do with music and beans bags/ seating on the beach and music or a show
Kajal
於 2024 年 5 月住了 7 晚
6/10 一般般
Hannah Catherine
親子旅遊
2024年5月4日
喜歡:整潔度
Beautiful hotel and has so much potential but sadly the service was not the best, not easy to book the restaurants, the buffet was not the best food and while some staff were amazing sadly some let it down for others. For a 5 star and what it costs to stay here we did expect it to be as good as the Rixos in Dubai but it was not.
Hannah Catherine
於 2024 年 4 月住了 11 晚
6/10 一般般
Mohammed
家庭旅遊
2024年3月5日
喜歡:整潔度
Not PREMIUM, got food poisoning, average hotel
Overall I would give this stay a 2.5/5. I will provide pros and cons:
Pros:
1. Staff were friendly and accommodating. Firoj and Ameer remembered our drink orders and stood out to us. Dona at reception was very helpful and polite!
2. The lobby is beautifully decorated and the courtyard was lovely to sit in. Drink service in the lobby lounge was always excellent.
3. Smooth check in process.
Cons:
1. Food poisoning!!! We strictly only ate from the hotel (obviously - it was an all inclusive!). On the last night right before checking out I got severe food poisoning and this completely ruined the last day of my holiday. I’ve been unwell all week since. During my visit I did notice a lot of first aiders on site so it makes me wonder if lots of other guests have had the same issue?
2. The service at this hotel was good but not as excellent as Rixos JBR.
3. The shampoo/conditioner/body wash was secured to the walls which meant when using the bathtub you were unable to access these amenities. It also took away from the “premium” feel of the stay - this is the kind of behaviour you expect at a cheap travel lodge.
4. The kids pool was quite cold compared to the adults pool. Unfortunately the music at the adults pool is far too loud to enjoy sunbathing or relaxing in that area.
5. Resort is quite small compared to how it is advertised on social media.
6. A la carte restaurants were awful. The food at the buffet was much nicer. Booking was awful.
Overall was NOT a premium stay.
Mohammed
於 2024 年 2 月住了 7 晚
8/10 不錯哦
Sadik
2024年2月23日
Sadik
於 2024 年 2 月住了 5 晚
10/10 有夠讚
RUTH ELLEN
2024年1月27日
喜歡:整潔度、員工素質和住宿環境和硬體
RUTH ELLEN
於 2024 年 1 月住了 6 晚
10/10 有夠讚
Rachel
商務旅客
2023年12月13日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Say yes to Rixos.
Absolutely great hotel. It was spotless and the service and amenities fantastic. The food was outstanding and no two days the same.
A big shout out to Keenan in the diningroom he is an absolute star. He kept the same table for us, had drinks ready on arrival, his service was second to none.
Rachel
於 2023 年 9 月住了 8 晚
10/10 有夠讚
Matthew
2023年11月15日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
This hotel and staff couldn't do enough for you
Matthew
於 2023 年 11 月住了 2 晚
10/10 有夠讚
Richard
家庭旅遊
2023年9月26日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Absolutely superb, staff are amazing and hotel very pleasant.
Thank you