SM 宿霧市

Checked in took far too long as only 1 personnel manning the large reception area. It was 8pm in the evening. The only lady was dealing with a group of 3. There were 5 others waiting. After I complained as I waited 15 minutes, she called another staff to help. Such a big hotel with almost full occupancy, as told by the staff, should schedule more at the front desk. Others like security and concierge and housekeeping were adequately manned. Should be more up front with the closure of the swimming pool in booking websites. I am a regular guest of Radisson Blu hotels worldwide, the stay was still pleasant and maintained well, above average and value for money. Very good location.