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Great staff

Hotel was to our liking and close to train, pub and historical steam train. We enjoyed the historical Arcade Building and the Historical Center in the basement.

A lovely, very well maintained inn with a restaurant and pub, within walking distance of the ferry terminal. First rate menu with daily specials including fresh seafood. Pub has local ales on hand-pull. Spotless clean rooms with daily maid service. Friendly and competent staff. Note that this establishment is located in a residential neighborhood, so no other stores nearby.

Fans are needed in summertime. Its okay if they don't have air-conditioning, but fans should be provided in the rooms

Stayed here for 3 nights and thoroughly enjoyed the experience. Had 2 excellent evening meals in the Brasserie. Spa treatments need to be booked in advance. There was no availability for my wife in our stay. However, used the spa pool and hot rooms after a day's long walk (Freshwater Bay well recommended for this) which were excellent.

We were so comfortable staying at this hotel! The staff were so friendly and went out of their way to make us feel at home. We were absolutely amazed at the space available to the guests in the common area!

The room was just what we wanted, with two twin beds. The wi-fi worked easily, and the bathroom was very up-scale. The lounge felt welcoming, which expanded the size of our living space. We loved the breakfast, which was both professionally put together and personalized. We felt welcomed by the hosts, who gave us excellent directions and suggestions. A very pleasant stay!

Congenial staff at this property worked hard to make sure our stay was enjoyable. We were able to check in a bit earlier after a long travel day. Comfortable and spotlessly clean, each room whimsical in decor. Fantastic breakfast added to our quite lovely experience!

Extremely close to the Historic Dockyard. Good breakfast and the bar and service was very nice.

We booked this hotel for a two night stay - pre cruise. We are still in awe of our stay here at The White Star Tavern Hotel. From the moment we walked through the door right through to when we left for our cruise 2 days later the staff, Bridgit, Emma, Becca, Mina, Jack, Mack, Kyle, everyone was just amazing, friendly, professional, fun, helpful....The Best!! The Pub restaurant is just amazing. Best hot breakfast menu along with superb food for dinner & lunch. Bartenders, Jack & Mack make the...

Only one night, late arrival but restaurant staff very accommodating. Room small but very clean and no problems. Bathroom nicely appointed. Would stay again , hopefully with more time .

The staff was extremely and helpful.

Granted, it’s not the most lavish hotel room I’ve ever had but you simply can’t get a better location! Breakfast is included and Wi-Fi doesn’t require a pesky password. Shopping is right outside the door (the hotel is actually part of a shopping mall) and there are tons of restaurants around, many of which offer discounts to guests of the hotel. City center is walking distance. Isle of Wight ferry is also right there. Absolutely wonderful place to stay in Portsmouth for a visit or before a...

Excellent place - beautiful setting, very good food, lovely and comfortable room and great service. I highly recommend it.