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拉特蘭基靈頓區溫德姆戴斯飯店的評分

2.5 out of 5
拉特蘭基靈頓區溫德姆戴斯飯店
401 US-7, Located At The Junction Of Us 4 And Us 7, Rutland, VT

評論

6.4
10 分，有夠讚；1001 則評論中有 186 則" "
8 分，不錯哦；1001 則評論中有 284 則" "
6 分，一般般；1001 則評論中有 219 則" "
4 分，不太好；1001 則評論中有 163 則" "
2 分，很糟糕；1001 則評論中有 149 則" "

6.2/10

整潔度

7.6/10

員工素質

6.0/10

設施服務

6.0/10

住宿環境和硬體

6.0/10

環保程度

評論

8/10 不錯哦

Kelly

家庭旅遊
喜歡：整潔度、員工素質和設施服務
不喜歡：住宿環境和硬體
I noticed that the window in our room was put in backwards so that the locks did not work. The locking mechanism was in the middle of two sliding panes instead of where the window meets the window frame, so the hooks could not engage with the lock openings in the window frame. I felt this was a safety issue as anyone could slide open the windows. I noticed that all the windows I walked past outside were also erroneously installed as I walked by them outside. Grounds mgmt should flip the windows 180 degrees and reintall. Big safety issue!
於 2024 年 5 月住了 1 晚
Property Manager 於 2024年5月27日回覆
Thank you for choosing to stay with us. We apologies for the inconvenience caused during your stay with us. We are in the process of renovating the property for improving the better experience for our future guests, within 2 to 3 months we will finish renovating the property. Sorry for the inconvenience caused for you.

6/10 一般般

Michael

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Poor breakfast.
於 2024 年 5 月住了 1 晚
Property Manager 於 2024年5月26日回覆
We apologies for the inconvenience caused during your stay with us. I have personally addressed this with our kitchen staff to ensure this won't happen again. Your business is very important to us and we hope to see you again

6/10 一般般

Sebastian

家庭旅遊
喜歡：員工素質
Ein Teil des Hotels wird gerade renoviert...etwas heruntergekommene Einrichtung; Stühle/Sessel mit Rissen auf der Sitzfläche.
於 2024 年 5 月住了 1 晚
Property Manager 於 2024年5月26日回覆
Please accept our sincere apologies for the inconvenience caused during your stay with us. We are in the process of renovating the property for improving the better experience for our future guests. In 2 to 3 months we will complete renovation of property with full new furniture.

10/10 有夠讚

Brenda

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It was convenient for me and the staff was really nice. They are currently working on the top floor. I would definitely stay there again.
於 2024 年 5 月住了 3 晚
Property Manager 於 2024年5月24日回覆
Thank you so much for the fantastic review by giving High Rating, appreciation on our staff and sharing your experience in recent stay with us. Your feedback is greatly appreciated. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. We look forward to serving you again in the future

4/10 不太好

Amber

不喜歡：整潔度和員工素質
Definitely needs an upgrade. People are sketchy. I can tell this hotel is used to house homeless. Didn’t feel safe. Hotel is dirty
於 2024 年 5 月住了 1 晚
Property Manager 於 2024年5月9日回覆
Thank you for choosing to stay with us. We apologies for the inconvenience caused during your stay with us. I have personally addressed this with our housekeeping staff to ensure this won't happen again. We already renovating the property, all our facilities will update.

8/10 不錯哦

Tiffany

於 2024 年 5 月住了 1 晚
Property Manager 於 2024年5月24日回覆
Thank you for choosing to stay with us. Your business is very important to us and we hope to see you again.

8/10 不錯哦

Danny

於 2024 年 4 月住了 1 晚
Property Manager 於 2024年5月19日回覆
Thank you for choosing to stay with us. Your business is very important to us and we hope to see you again.

2/10 很糟糕

Christine

商務旅客
喜歡：員工素質
不喜歡：整潔度、設施服務和住宿環境和硬體
After 5pm the people that live at the hotel come home anf they are loud. The room had NO door lock. The place was extremely dirty. Awful! Will NEVER stay here again.
於 2024 年 4 月住了 1 晚
Property Manager 於 2024年4月28日回覆
Thank you for choosing to stay with us. We apologies for the inconvenience caused during your stay with us. we will look into those maintenance issues immediately. Your business is very important to us and we hope to see you again

4/10 不太好

Donna

情侶出遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The property was ok. It was very loud and even though we booked a non smoking room you could still smell it. The adjoining rooms were supposed to be non smoking but there was still smoking.
於 2024 年 4 月住了 3 晚
Property Manager 於 2024年4月19日回覆
Thank you for choosing to stay with us. We apologies for the inconvenience caused during your stay with us. Our property is “Non-Smoking” hotel, sometimes it happened from the Guests. We strictly follow our rules. Once we noticed we warned them immediately. We look forward to serving you again in the future.

8/10 不錯哦

K-C

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We checked in. Staff was friendly. Place was clean. Breakfast options could be added to.
於 2024 年 4 月住了 1 晚
Property Manager 於 2024年4月17日回覆
Thank you for choosing to stay with us and for your appreciation on our property and staff. We have taken note of your valuable comments and will review the breakfast menu and make some changes. It is always a pleasure to receive positive feedback. We look forward to serving you again in the future.

2/10 很糟糕

Timothy

喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
This property is being managed improperly from a repair and mantenance perspective. Simple things like replacing mildewed caulk around the tubs wòuld go a long way and vacuuming the hall carpets with carpet fresh to reduce the musty odor. We requested and received a cancellation on the spot in favor of another hotel. Our travel companion returned to her room after a local concert and decided she could not stay as well and drive home...a 4 hr trip.
於 2024 年 4 月住了 1 晚
Property Manager 於 2024年4月17日回覆
We apologies for the inconvenience caused during your stay with us. We are in the process of renovating the property for improving the better experience for our future guests. I have personally addressed this with our housekeeping staff.

8/10 不錯哦

Marie

於 2024 年 4 月住了 1 晚
Property Manager 於 2024年4月12日回覆
Thank you for choosing to stay with us. Your business is very important to us and we hope to see you again.

6/10 一般般

Michael

情侶出遊, 商務旅客
不喜歡：住宿環境和硬體
Our room was recently remodeled so it was clean. The area around the entrance to our room was cluttered with dozens of old chairs stacked along the sidewalk to the holtel which did not have a working security door. Anyoine could have walked in. There were also dozens of wall mirrors , broken glass and complete , that were leaning against the wall along the sidewalk to our section. Dumpsters were lined up along the edge of the parking area full of old mattresses and storage pods were lined up also. I felt that prices were inflated because of the solar eclipse visitors. We picked this place because of the Wyndham name and lack of availability at other places. We were there because of a weekend long event for our young grandson.
於 2024 年 4 月住了 1 晚
Property Manager 於 2024年4月12日回覆
Thank you for choosing to stay with us. We apologize for the inconvenience caused during your stay with us.We are in the process of renovating the property for improving the better experience for our future guests. We will work hard and improve our property according to Guest’s requirements. Your business is very important to us and we hope to see you again

2/10 很糟糕

John

不喜歡：整潔度、設施服務和住宿環境和硬體
Not a property I would recommend.
於 2024 年 4 月住了 3 晚
Property Manager 於 2024年4月12日回覆
Thank you for choosing to stay with us. Your business is very important to us and we hope to see you again.

2/10 很糟糕

Sasha

情侶出遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The entire back half of the hotel where I was staying was under construction. They Started work at 7 AM and the front desk ignored us when we asked what was going on they outright denied that it was happening. Would not stay here ever again.
於 2024 年 4 月住了 1 晚
Property Manager 於 2024年4月12日回覆
Thank you for choosing to stay with us. We apologize for the inconvenience caused during your stay with us.We are in the process of renovating the property for improving the better experience for our future guests. Under the renovation process some time it’s not in our control. Sorry for the inconvenience caused for you. I apologize on behalf of our front desk.

6/10 一般般

Joseph

喜歡：員工素質
於 2024 年 4 月住了 1 晚
Property Manager 於 2024年4月12日回覆
Thank you for choosing to stay with us. Your business is very important to us and we hope to see you again.

8/10 不錯哦

Gizem

喜歡：員工素質
不喜歡：整潔度
Bathroom tub was very dirty bit other than that everything was good. Breakfast might be tiny bit better but ok well. I will take it. I would come back here bc it is cheaper and close to killington
於 2024 年 4 月住了 2 晚
Property Manager 於 2024年4月12日回覆
Thank you for choosing to stay with us and giving high rating. We are very sorry to learn that you were unhappy during your recent stay. I have personally addressed this with our housekeeping staff to ensure this won't happen again. Your business is very important to us and we hope to see you again.

10/10 有夠讚

Marlene

於 2024 年 4 月住了 1 晚
Property Manager 於 2024年4月26日回覆
Thank you so much for giving Five star rating and sharing your experience in recent stay with us. Your feedback is greatly appreciated. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. We look forward to serving you again in the future.

2/10 很糟糕

Nicholas

情侶出遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Just overall terrible.
於 2024 年 3 月住了 1 晚
Property Manager 於 2024年4月12日回覆
We apologies for the inconvenience caused during your stay with us. I have personally addressed this with our housekeeping staff to ensure this won't happen again

2/10 很糟糕

Carl

親子旅遊
不喜歡：整潔度和住宿環境和硬體
À déconseillé, sale, désuet, l’immeuble est en chute libre….plus jamais pour nous.
於 2024 年 3 月住了 2 晚
Property Manager 於 2024年4月12日回覆
We apologies for the inconvenience caused during your stay with us. I have personally addressed this with our housekeeping staff to ensure this won't happen again.

6/10 一般般

Thomas

情侶出遊
喜歡：員工素質和設施服務
於 2024 年 3 月住了 1 晚
Property Manager 於 2024年4月12日回覆
Thank you for choosing to stay with us. Your business is very important to us and we hope to see you again.

8/10 不錯哦

Teresa

家庭旅遊
Hotel was under reconstruction so it was a bit of a mess. Vending machines were empty the entire stay, even after reporting to front desk. The info book was full of green and black mold and pages were stuck together. 1/2 way through a 5 min shower I began losing hot water. The door to outside would not close properly and therefore was unlocked all the time. On a positive note all staff seemed pleasant and helpful.
於 2024 年 3 月住了 2 晚
Property Manager 於 2024年4月1日回覆
Thank you so much for giving High Rating, appreciation on our staff and sharing your experience in recent stay with us. Your feedback is greatly appreciated. We apologies for the inconvenience caused during your stay with us. I have personally addressed this with staff. We look forward to serving you again in the future.

8/10 不錯哦

Frank，Somerset

於 2024 年 3 月住了 1 晚
Property Manager 於 2024年4月19日回覆
Thank you for choosing to stay with us and giving high rating. Your business is very important to us and we hope to see you again.

8/10 不錯哦

Anthony

喜歡：員工素質和設施服務
Good continental Breakfast, Convenience location, close to Killington, good shopping and restaurants nearby.
於 2024 年 3 月住了 2 晚
Property Manager 於 2024年4月1日回覆
Thank you so much for the fantastic review by giving High Rating and sharing your experience in recent stay with us. Your feedback is greatly appreciated. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. We look forward to serving you again in the future.

8/10 不錯哦

Paul Sam

喜歡：整潔度、員工素質和住宿環境和硬體
Quick check in and no issues
於 2024 年 3 月住了 1 晚
Property Manager 於 2024年3月27日回覆
Thank you for choosing to stay with us. We look forward to serving you again in the future.

2/10 很糟糕

Barbara Guyette

家庭旅遊
不喜歡：員工素質、設施服務和住宿環境和硬體
First the property is just in a state of disrepair. I had to get ready for a funeral and did not have time for the maintenance man. The extremely rude manager said she'd give us a small rebate but that never happened and of course she was not to be seen at check out. The assistant manager was extremely aggressive to me - a 65 year old woman and my 29 year old daughter. Despite us telling them not to send the maintenance man until we were gone. They sent him anyway with this assistant manager who put his hands on the door making it impossible to shut and was actually yelling at ME! Run, do not stay here. Breakfast and coffee are terrible. Just go to Comfort Inn or the Hampton inn and Expedia, you should remove them from your offerings. You do not want to represent this business.
於 2024 年 2 月住了 2 晚
Property Manager 於 2024年3月27日回覆
We apologies for the inconvenience caused during your stay with us. For your kind information our property is not a state of disrepair. We are started renovate the property, we all ready completed the parking area. I apologize on the behalf our crew.

6/10 一般般

George

於 2024 年 3 月住了 2 晚
Property Manager 於 2024年4月12日回覆
Thank you for choosing to stay with us. Your business is very important to us and we hope to see you again.

8/10 不錯哦

yana

商務旅客
喜歡：員工素質
Everything was good
於 2024 年 3 月住了 1 晚
Property Manager 於 2024年3月19日回覆
Thank you for choosing to stay with us and high rating about the property. We look forward to serving you again in the future.

8/10 不錯哦

Eric

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Heard horror stories. It was great
於 2024 年 2 月住了 1 晚
Property Manager 於 2024年3月19日回覆
Thank you for choosing to stay with us. I have personally addressed this with our housekeeping staff. We look forward to serving you again in the future.

8/10 不錯哦

Anthony

喜歡：整潔度和設施服務
Overall it was a good stay, quiet and convenient.
於 2024 年 2 月住了 2 晚
Property Manager 於 2024年3月13日回覆
Thank you so much for high rating, appreciation on our property. Your feedback is greatly appreciated. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. We look forward to serving you again in the future

6/10 一般般

maria

喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
於 2024 年 3 月住了 2 晚
Property Manager 於 2024年3月13日回覆
Thank you for choosing to stay with us, We look forward to serving you again in the future.

10/10 有夠讚

Paul

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Handy spot to stay for a show at the Paramount Theater.
於 2024 年 3 月住了 1 晚
Property Manager 於 2024年3月11日回覆
Thank you so much for giving Five Star Rating. Your positive feedback is greatly appreciated. It helps in our continuous effort to make sure each and all guests stay is as enjoyable and comfortable as possible. We look forward to serving you again in the future.

6/10 一般般

Travis

團體旅遊, 家庭旅遊
不喜歡：整潔度、設施服務和住宿環境和硬體
There was a huge pile of trash bags, close to 75 bags, behind the building near our entrance. The back entrance door was broken so it did not lock. The pool/rec area was closed for most of the day, only open early morning and late afternoon.
於 2024 年 2 月住了 2 晚
Property Manager 於 2024年3月6日回覆
Thank you for choosing to stay with us, Please accept our sincere apologies for the inconvenience caused during your stay with us. I have personally addressed this with our housekeeping staff, we have maintenance time for pool every day at the we close. We look forward to serving you again in the future.

8/10 不錯哦

Lisa

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Perfect overnight stop for two day ski trip.
於 2024 年 2 月住了 1 晚
Property Manager 於 2024年3月4日回覆
Thank you for choosing to stay with us and appreciation on our property. We look forward to serving you again in the future.

6/10 一般般

Sonia

喜歡：員工素質
不喜歡：整潔度
於 2024 年 2 月住了 3 晚
Property Manager 於 2024年3月1日回覆
Thank you for choosing to stay with us. Your business is very important to us and we hope to see you again.

2/10 很糟糕

Amber

商務旅客, 團體旅遊, 親子旅遊
不喜歡：整潔度、員工素質和住宿環境和硬體
This property was filthy. What looked like vomit was all over the mattress covers and wall. Holes in curtains, heater was broken, I went to the store and bought cleaners before using the shower. No sprinkler system, outside doors were kept unlocked, pool was gross when it was opened. Piles of trash outside the building. If I were Expedia I would promptly remove this property from my website.
於 2024 年 2 月住了 2 晚
Property Manager 於 2024年2月28日回覆
Thank you for choosing to stay with us, We apologies for the inconvenience caused during your stay with us. I have personally addressed this with our housekeeping staff. we already started renovation the property. We look forward to serving you again in the future.

4/10 不太好

Darren

家庭旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The rooms were large and spacious! But outdated, worn and very dirty! Stains on walls curtains floors walls and light fixtures! Rooms have lacked proper maintenance and cleaning for a ling time! Would not recommend.
於 2024 年 2 月住了 2 晚
Property Manager 於 2024年2月28日回覆
Thank you for choosing to stay with us, We apologies for the inconvenience caused during your stay with us. I have personally addressed this with our housekeeping staff. we already started renovation the property. We look forward to serving you again in the future.

10/10 有夠讚

Theresa

於 2024 年 2 月住了 1 晚
Property Manager 於 2024年3月27日回覆
Thank you for choosing to stay with us and Five star rating. Your positive feedback is greatly appreciated. We value your feedback and thank you for choosing our property for your accommodation needs. We look forward to serving you again in the future.

6/10 一般般

John

於 2024 年 2 月住了 2 晚
Property Manager 於 2024年3月27日回覆
Thank you for choosing to stay with us. We look forward to serving you again in the future.

6/10 一般般

Kathryn

團體旅遊, 家庭旅遊
喜歡：員工素質
不喜歡：住宿環境和硬體
Needs to be updated. It’s so old and dingy. A little on the dirty side. Great location for skiers though and kids enjoyed the pool.
於 2024 年 2 月住了 3 晚
Property Manager 於 2024年2月21日回覆
Thank you for choosing to stay with us and appreciation on pool and location. We apologies for the inconvenience caused during your stay with us. I have personally addressed this with our housekeeping staff. Soon we are planning renovate the property. Already we done the parking area.

8/10 不錯哦

Matthew

家庭旅遊
喜歡：整潔度和員工素質
不喜歡：住宿環境和硬體
Every soda and stack machine was broken
於 2024 年 2 月住了 1 晚
Property Manager 於 2024年2月21日回覆
Thank you for choosing to stay with us. We apologies for the inconvenience caused during your stay with us. I have personally addressed this with our housekeeping staff.

10/10 有夠讚

Sean，Brooklyn

於 2024 年 2 月住了 2 晚
Property Manager 於 2024年3月27日回覆
Thank you for choosing to stay with us and Five star rating. Your positive feedback is greatly appreciated. We value your feedback and thank you for choosing our property for your accommodation needs. We look forward to serving you again in the future.

6/10 一般般

Anne

家庭旅遊
不喜歡：整潔度、員工素質和住宿環境和硬體
Not the nicest hotel
Quite the Dump. Clock didn’t work, tv was horrible. Bed was comfortable. There were little black bugs in the bathroom. Gross. Couldn’t wait to get out of there.
於 2024 年 2 月住了 2 晚
Property Manager 於 2024年2月19日回覆
Thank you for choosing to stay with us. We apologies for the inconvenience caused during your stay with us. we will look into those maintenance issues immediately. Your business is very important to us and we hope to see you again.

8/10 不錯哦

Lauren

家庭旅遊
喜歡：客房舒適度
不喜歡：整潔度
3 out of 5
It was exactly what we expected
於 2024 年 2 月住了 1 晚
Property Manager 於 2024年2月19日回覆
Thank you for choosing to stay with us. Your business is very important to us and we hope to see you again!

2/10 很糟糕

Erin

情侶出遊
不喜歡：整潔度和住宿環境和硬體
We stayed at the Days Inn in Rutland for 2 nights. The entire duration there was almost non-stop construction work going on immediately outside of our room window (pressure washing and scraping) and outside of our room door (power tools, circular saws, jack hammering). The construction would start as early as around 7am and continue into the evening. We weren't given any heads up that this work would be going on or any kind of discount to accommodate. Part way through the first day I noticed a dead bug in the bed that looked like a tick. I gave the hotel the benefit of the doubt and assumed maybe it had come in on one of us (even though it's highly unlikely during winter). A couple of days after our stay I developed itchy bumps all over my body. Doing research these bumps look exactly like bed bug bites and the dead bug I found in the bed was exactly what a bed bug looks like. Finally, the room was not clean. There were what looked like rodent droppings on the TV stand. The walls were very visibly warped. We couldn't get cold water out of the sink and had to use the tub. This was probably the worst hotel we've ever stayed in. I will say though that with all of the reservation work they were doing during our stay perhaps it will be much nicer in the near future. But we won't be staying there again.
於 2024 年 2 月住了 2 晚
Property Manager 於 2024年2月19日回覆
Thank you for choosing to stay with us. We apologies for the inconvenience caused during your stay with us. we will look into those maintenance issues immediately.

4/10 不太好

Le Roy E

不喜歡：整潔度和客房舒適度
於 2024 年 2 月住了 1 晚
Property Manager 於 2024年2月17日回覆
Thank you for choosing to stay with us. Your business is very important to us and we hope to see you again.

6/10 一般般

Chris

團體旅遊
不喜歡：客房舒適度
於 2024 年 2 月住了 2 晚
Property Manager 於 2024年2月17日回覆
Thank you for choosing to stay with us. Your business is very important to us and we hope to see you again.

8/10 不錯哦

Frank

家庭旅遊
喜歡：整潔度和員工素質
Ok for a night or two.
於 2024 年 2 月住了 2 晚
Property Manager 於 2024年2月17日回覆
Thank you for choosing to stay with us. Your business is very important to us and we hope to see you again.

4/10 不太好

Seth

家庭旅遊, 親子旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Ew, just gross. The whole property is in disrepair. And i would be able to look beyond all of that if the room was actually clean. It was NOT. Black and red mold all over the shower. And the type of mold that was most certainly cleanable! Hair(not ours) on the floor and the toilet was definitely not cleaned prior to our stay either. Doors and walls had coffee or brown splatter on them. Just bad maintenance and management.
Property Manager 於 2024年2月17日回覆
Thank you for choosing to stay with us. We apologies for the inconvenience caused during your stay with us. I have personally addressed this with our housekeeping staff to ensure this won't happen again. Soon we are planning renovation in the property.

4/10 不太好

Edouard

不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The place looks like it's about to go out of business. Bathroom mildew, peeling paint on the door. Bed undone. I don't recommend it.
於 2024 年 2 月住了 3 晚
Property Manager 於 2024年2月10日回覆
Please accept our sincere apologies for the inconvenience caused during your stay with us. I have personally addressed this with our housekeeping staff. Soon we are planning renovation at property. Already we done parking area.