「I would not recommend this stay to anyone. I booked a cottage. When I got there close to midnight, there was insects crawling around. They changed my room to only have plumbing issues where as soon as you turn on the sink the floor flooded with water accompanied with spiders, for them to have to change me again to a very small room which is not what I paid for. Requesting a full refund immediately for this horrible experience. Waiting on Nicholas (manager) who can’t even make a decision without...
「Amazing service, charming rooms, fantastic food. I went there after a gorilla trek and before hiking up Bisoke and they were fantastic. They helped arrange transport as well. Will absolutely be staying here again if I'm back in Musanze.」
「I loved this place so much. Staff especially is just so kind and amazing! Everyone who works there deserves a raise. Beautiful hotel, clean and massive rooms, and Pacific helped me arrange transportation which was super helpful. Definitely staying here again if I ever visit. Thank you! 」
「So yes this was 100% a white lotus type experience. That said. The service was impeccable. We went to kinigi for gorilla trekking and Sambora coordinated every detail beyond the permits. They did everything from finding the right outerwear to finding us a great driver. Meals were delicious. We sat every night at a long table with other guests which was fun - we were traveling as a couple so was nice to mix it up. But yes. White lotus. Just be prepared.」
改變心意預訂可以免費取消的飯店
精挑細選搜尋全球約 100 萬間旅宿
