格羅夫納飯店

3.0 星級住宿

The Grosvenor Hotel

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評論

6.6 分,滿分 10 分,

熱門設施服務

  • 寵物友善
  • 含停車位
  • 免費無線上網
  • 餐廳
  • 提供早餐
  • 商務服務
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類似的住宿

規定

入住

入住登記開始時間:14:00;入住登記結束時間:23:00

提供零接觸入住服務

延遲入住需視供應情況

辦理入住手續的最低年齡:18 歲

退房

退房時間:11:00

提供零接觸退房服務

入住特別注意事項

抵達住宿時櫃台會有服務人員接待旅客

如有任何疑問,請使用預訂確認信上的資訊與住宿業者聯絡

住宿提供的資訊可能經由自動翻譯工具翻譯

就於入住時而非預訂時支付住宿費的任何預訂,此住宿會索取信用卡授權。

如何進入住宿

櫃台有服務人員

寵物

可攜帶寵物入住,每隻寵物每晚額外收費 GBP15

歡迎攜帶服務性動物 (免付費)

有條件限制;如需詳情,請撥打預訂確認電子郵件上的電話聯絡住宿

兒童和加床

歡迎兒童入住

恕不提供折疊床/加床

可提供搖籃 (嬰兒床),費用:每晚 GBP10.0

此住宿接受的付款方式

重要資訊

可選設施服務

  • 全套早餐價格:每人約 GBP9.95
  • 寵物費:每隻寵物每晚 GBP15
  • 服務性動物免付費
  • 嬰兒床費用:每晚 GBP10.0

住宿可能有其他另行收費的項目。這些費用和押金可能不含稅,並且可能會改變。

注意事項

若有額外房客入住,住宿業者會依照其規定收取費用
辦理入住手續時可能需要出示政府核發且附有照片的證件,並以現金作為押金或提供信用卡/金融卡以支付雜費
住宿無法保證能符合房客所有特殊住房要求,房客須於辦理入住手續時與住宿確認;特殊入住要求可能需要加收費用
此住宿接受信用卡及金融卡等付款方式,恕不接受現金
住宿有急救箱等安全設備
請注意,不同國家和不同住宿的文化規範和旅客規定會有所不同,顯示的規定由住宿業者提供

其他須知

住宿無電梯

常見問題

格羅夫納飯店是否允許攜帶寵物?

可以,此住宿允許攜帶寵物。需支付每晚每隻寵物 GBP15 的費用。服務性動物免費。可能會有某些限制,詳情請洽住宿業者。

格羅夫納飯店的停車費用是?

此住宿提供免費自助停車服務。

格羅夫納飯店的入住登記時間是?

入住登記開始時間:14:00;入住登記結束時間:23:00。特定時段提供延遲入住服務。

格羅夫納飯店的退房時間是?

退房時間是 11:00。

格羅夫納飯店位於何處?

此飯店位於拉格比市中心,距離阿什勞恩切割自然保護區、橄欖球學校和韋伯·埃利斯橄欖球博物館不到 15 分鐘腳程。聖十字醫院和巴特林路也在 2 公里內。拉格比 (XRU-拉格比火車站)在 11 分鐘腳程內,走到拉格比站大約 11 分鐘。

我可以免費取消預訂並獲得全額退款嗎?

可以,這間住宿針對部分房價提供免費取消服務,因為我們重視您的彈性!請至我們的網站查看該住宿的取消政策,了解不適用情況及其他相關規定。

評論

的評論

6.6

7.2

整潔度

7.8

地點

7.8

員工素質

6.2

住宿環境和硬體
10 分,有夠讚;125 則評論中有 22 則
8 分,不錯哦;125 則評論中有 36 則
6 分,一般般;125 則評論中有 34 則
4 分,不太好;125 則評論中有 17 則
2 分,很糟糕;125 則評論中有 16 則

評論

已驗證

6/10 一般般

Maria

喜歡:員工素質
不喜歡:客房舒適度

Good location - shame about the mattress.

The place was very handily located. However, the mattress was thin & left both of us feeling sore after 2 nights. The decor was dated.
於 2022 年 7 月住了 2 晚
已驗證

6/10 一般般

jonathan

There was no hot water in the shower. The overall condition, cleanliness, & service was fine.
於 2022 年 12 月住了 1 晚
已驗證

4/10 不太好

John

喜歡:整潔度
不喜歡:設施服務和住宿環境和硬體
The rooms wer very dated. tissue box with no tissues no toiletries my room had no shower door The shower head was broken the bad was frm but noisy the curtains did not block the light never again.
於 2022 年 10 月住了 1 晚
已驗證

6/10 一般般

Stuart

不喜歡:整潔度和客房舒適度

Needs updating

It was still dusty. It wasnt bad for 1 night but a longer stay and i wouldnt have stayed. Its very dated. Wasnt that clean. Definitely needs money spending on it.
於 2022 年 9 月住了 1 晚
已驗證

2/10 有點糟

Andrew

不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Had to climb several flights of stairs to get to my room. No lift. Room too small. Shower only had just enough water pressure plus shower base was slippery. Only one socket with a trailing lead. Had to get down on my knees to reach underneath desk to plug anything in. Breakfast unappetising (the sausage looked anemic). Hotel looks nice from the outside but inside it’s in dire need of updating. Parking facilities OK.
於 2022 年 8 月住了 2 晚
已驗證

10/10 有夠讚

Dinesh

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The family room was on the second floor, at the very end of the hallway, so going back and forth was a bit tiring, but overall the stay was good.
已驗證

8/10 不錯哦

Paul

喜歡:整潔度、員工素質和住宿環境和硬體
The ceiling mouldings in the breakfast room are beautiful.
於 2022 年 10 月住了 1 晚
已驗證

4/10 不太好

GARRY

不喜歡:整潔度和住宿環境和硬體

Good location - unloved property

Whilst the location is handy for the town centre and local family, this is a very tired hotel. The room was dirty - a lot of dust on surfaces and particularly around the TV. In desperate need of decorating - badly patched ceiling paper, lots of chipped paint. We paid for breakfast for the Saturday and had no choice, fatty bacon, undercooked sausage, hard fried eggs and a soggy hash brown. We were told to help ourselves to the continental buffet, which consisted of a plate of what looked like luncheon meat - that was it. No bowls for cereal and had to ask for knives to eat the 'cooked' plate. Glad we didn't book for the Sunday!
於 2022 年 8 月住了 2 晚
已驗證

8/10 不錯哦

Sean

喜歡:整潔度和員工素質
Staff very good but property a bit dated.
於 2022 年 7 月住了 1 晚
已驗證

8/10 不錯哦

Mark

喜歡:整潔度、員工素質和客房舒適度
It was ideal for what I wanted. Short walk to the town centre’s bars and restaurants and about a 10 minute walk to the train station. It is a little dated but I was pleased on the whole with my stay.
於 2022 年 7 月住了 2 晚
已驗證

4/10 不太好

真實旅客

不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Poor condition room and fittings, light switch hidden behind wardobe, dirty/dusty, poor communication from staff. Low price, but
於 2022 年 7 月住了 1 晚
已驗證

2/10 有點糟

Robert

不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度

Tired, dated and not clean

Hotel is very dated with no money spent on the place for years. One member of staff was very friendly and helpful, another was the opposite. Definately would not stay again. Owners need to gain a vit of care and attention for their business. Not only was it dated but also not very clean.
於 2022 年 6 月住了 1 晚
已驗證

4/10 不太好

Janice

喜歡:員工素質
不喜歡:設施服務和住宿環境和硬體
Room condition was poor, wallpaper was peeling, toilet roll holder was broken toilet seat lid was also broken, carpet was worn in patches, TV was very small, family room twin beds were rock hard
於 2022 年 5 月住了 2 晚
已驗證

2/10 有點糟

Karl

Truly awful

The worst hotel I've ever stayed in. Dirty, badly managed, delapadated, Shower door fractured my toe as it literally fell off, still waiting to speak with the owners. Hotels. Com useless,, pretend to help but don't even keep records of conversations etc.
於 2022 年 4 月住了 4 晚
已驗證

2/10 有點糟

Robert

不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度

Disgusting

It was a tip. I kept expecting John Cleese to appear and yell at me. Well that did happen when I went downstairs to ask for a clean towel and explained that my room hadn't been serviced in 2 days. The lady shouted explaining they are only human and can't do everything. Anyway, in 4 days my room was not serviced. Had to ask for toilet paper. The bed had broken springs, it had blood stains on the pillows. The room was freezing cold and couldn't be warmed because the heating just didn't work. The towel hanger was an inch away from the toilet. The bathroom carpet was just disgusting. The breakfast was appalling, hash brown was discoloured, sausage was terrible, the eggs were burned yet still raw in the middle full of slime. They tried to hide it by making it sunnyside "down". Upon asking why my room was never serviced I was told that they had lost the spare keys for my room. I found this funny because I had locked my own room keys in the room and they miraculously got them back for me, despite having apparently lost the other keys. TV channels never worked. Decor and carpets were from the Ark and the curtains couldn't even be hung properly. Advertised restaurant on the website was closed because apparently they had no chefs. Seems this hotel was bought with inheritance or lotto money. Shouldn't be allowed to be open. Bulldozer will do the trick here.
於 2022 年 3 月住了 4 晚
已驗證

8/10 不錯哦

真實旅客

喜歡:客房舒適度

Average, but no complaints

No complaints. Decent price and overall a good night’s sleep. Rooms could do with a little bit of an upgrade but for the price they were adequate
於 2021 年 11 月住了 1 晚
已驗證

2/10 有點糟

Andrew

不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度

Broken bed, Ripped Curtains…

Two night stay whilst receiving treatment at nearby hospital - first evening noted the bed was broken and had collapsed in one corner resulting in an uncomfortable nights sleep. Raised issue with hotel and assured that maintenance would rectify, bed still not mended by end of stay. Hotel is in need of a huge clean, decorate and modernisation. Curtains in room we’re ripped and need replacing, sash window frames rotten and won’t stay open, the glass rattling in their rotten frames. Hotel overall in a very sorry state.
於 2021 年 10 月住了 2 晚
已驗證

8/10 不錯哦

James

喜歡:員工素質

It is, what it is

Cheap and cheerful hotel. Was great for work. Not far from the site and a 10 minute walk to Rugby town centre. Hotel is tired and does need a lot of TLC. shower head in room was broken so had to hold it above head when showering. Hotel staff very friendly and helpful. Couldn’t ask for anymore off them. They go above and beyond. Just a shame because the site has so much more potential. If working in Rugby again id defiantly stay, but i where to take the misses for the weekend, unfortunately not.
於 2021 年 10 月住了 4 晚
已驗證

2/10 有點糟

Nicky

不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度

Appalling conditions

Room was freezing when we arrivwd back in evening, had to move wardrobe to adjust the temperature. Door wouldnt lock properly and had to ring a phone number at 2pm ro get jold of someone to check in. Cleaniness was a joke
於 2021 年 10 月住了 1 晚
已驗證

6/10 一般般

John

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度

Good fun in Rugby

Great staff. They try hard. Not everything works as well as it might but they certainly try.
於 2021 年 10 月住了 1 晚
已驗證

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度

Great location and exceptional service from staff

We checked in to the Grosvenor hotel to attend a function in town. Whilst our room was small there are larger options available. The location was ideal and the staff were exceptional in their service and friendliness.
於 2021 年 9 月住了 1 晚
已驗證

2/10 有點糟

Sean

不喜歡:整潔度、住宿環境和硬體和客房舒適度
Very dated, peeling wallpaper carpets threadbare need some serious TLC. My room was very dusty, lots of mould in the bathroom for £150 for 2 nights very poor. Breakfast for £9.95 was poor it was very salty.
於 2021 年 9 月住了 2 晚
已驗證

8/10 不錯哦

Stephen

喜歡:整潔度、員工素質和客房舒適度
It was a satisfactory stay. Could do with up dating here and there. But lovely people. Friendly staff. I would definitely go back although the building could do with a bit of TLC
於 2021 年 9 月住了 4 晚
已驗證

10/10 有夠讚

Kathryn

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度

Friendly

Friendly receptionist. Quite a few stairs
於 2021 年 8 月住了 1 晚
已驗證

6/10 一般般

GARRY

不喜歡:住宿環境和硬體

Ok for a night

Ok for a night but tired hotel. Room basic and bed v uncomfortable. Annoying overflow running 24/7 outside window and had to keep window open as room so hot. Overall def needs some love and care. Travelodge offers better value.
於 2021 年 7 月住了 1 晚