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"Overall very good, room was quiet as on a separate corridor which was good. Briefly used the pool but the hot tub was emptied for cleaning"

"Lovely hotel. Staff are exceptional. Could have done with biscuits in the room with the tea/coffee. "

"A convenient nicely located hotel for all your Airport travel needs. Excellent room and we were located on the higher floors which are nicely sound proofed with a good view of the Airport. The food is tasty albeit somewhat expensive, but I enjoyed my one nights stay and would definitely stay here again."

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"The room was a nice size and very clean. Everything felt well maintained, and the space was comfortable for the stay. Overall, a pleasant and relaxing experience."

"Excellent location for NEC. Plenty of parking."

"This was an excellent hotel for our needs as a stopover for crufts nec.The room was clean the food was good all the staff were excellent no problems would book again if going to Birmingham. "

"Chose this hotel as it was in range on the NEC whilst we stayed overnight for Crufts and was very reasonably priced. Room size was decent, beds were very uncomfortable - could feel every spring and hardly got any sleep. I would have changed rooms but I had seen there were similar reviews about this. Rooms could be updated as the wallpaper was coming away, there were holes in the carpet, sink taps were a struggle to turn on/off and the lock on the inside seemed a bit worn. The walls were thin and could hear music playing until late (think it turned off around 10pm but couldn't tell as we had the TV playing). Can't fault free parking and free breakfast. I only grabbed a couple bits as needed to leave early, but the spread looked decent. The staff were really lovely and accommodating and I liked that it was a 24/7 manned reception as you never know when you'd need something. Simple amenities such as a water fountain in reception would be a good addition. Don't think there was a phone in the room to contact reception, unless it was hidden away somewhere. Overall, basic but very decent for price paid and proximity to major events. Amazing staff but hotel rooms need a revamp. Perhaps bring a thick blanket so you can use the duvet as a mattress topper."

"Nice hotel but rooms starting to feel dated "