Find Family Hotels in Royal Tunbridge Wells

"The receptionist was excellent, very helpful couldn’t do enough for you. However the bar staff was rude, ignored me, whilst waiting to be served for food and drink. When he did serve me he forgot he was serving me and served someone else, I had to call him back to finish my order. The food was awful the chips were half cooked, the fish was all batter and no fish. Wouldn’t have food at your hotel again. Thanks "

"Great location "

"Excellent place to stay for convenience to Gatwick. Clean rooms, spacious areas and great food selections."

"At check-in they lost our luggage. It had been put in storage on arrival as our room wasn't ready. Then, on our return they couldn't find it, the receptionist said he would have to check CCTV, to see if we had actually brought it in as though he didn't believe us.. They later found it in another storage area but no apology."

"The staff are courteous and friendly. The rooms are spotless and the facilities are very good. Great value for money."

" will never stay at this place again I hope this helps "

"Very good internet connection. Lovely granola at breakfast. Toaster super efficient. Our Room had a quirky floor, where the doors to the bathroom, and to the corridor had a gap. Parking 1st come 1st served, and have to be expert parkers. Loved the room, and the staff."

"Excellent hotel, staff and location. "

"Lovely and luxurious "