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Reviews of Kapis Mansions Hotel

3 out of 5
Kapis Mansions Hotel
Banica Road, Roxas City, Capiz

Reviews

8.0

Very Good

Rating 10 - Excellent. 6 out of 13 reviews" "
Rating 8 - Good. 3 out of 13 reviews" "
Rating 6 - Okay. 3 out of 13 reviews" "
Rating 4 - Poor. 0 out of 13 reviews" "
Rating 2 - Terrible. 1 out of 13 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

6.0/10

Amenities

7.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Beverly

Traveled with partner
Lack of customer service.
Stayed 11 nights in Feb 2024

2/10 Terrible

Camila

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not ever book at this hotel. The service is very very poor. The rooms are not being clean everyday. Towels are not changed, no supply of drinking water everyday, no kettle, no bar of soap, no heated shower. There is not even a 24 hour service reception. The room is very unsanitary. No extra garbage. The only person you can rely on here is the security guard. No one else. The property us 0 Start

10/10 Excellent

Eduardo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect enjoy my stay
Accommodating nice place
Stayed 4 nights in Dec 2023

10/10 Excellent

Eduardo

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’m satisfied comfortable
I’m satisfied
Stayed 1 night in Dec 2023

6/10 Okay

JUSTIN

Stayed 4 nights in Jul 2023

10/10 Excellent

Glenda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in and check out. Staff are nice and friendly. The hotel is clean and located lose proximity to dining, shopping and the airport.
Stayed 2 nights in Jul 2023

8/10 Good

Salvacion

10/10 Excellent

Ginalyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Not a good hotel for family
The hotel design if kinda old, a little creepy feeling with kids due to old design.
Stayed 1 night in Jun 2022

10/10 Excellent

Christine, Seattle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service. I love the friendliness of the staff. Good breakfast buffet .
Stayed 2 nights in Jan 2020
Response from Ms. C on 2020/2/1
Thank you Ma'am. We really appreciate your good review. Looking forward to see you again here in our hotel. God Bless po!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Hotel in Roxas
I highly recommend this hotel in Roxas. The staff are so friendly and accommodating. The room is great and very roomy. They have 2 swimming pools for kids and adults. It was very convenient getting around Roxas as it was bery close to every major spot. I want to give many thanks to the hotel manager as she offered us ride to the bus station. I would come back here again. Thank you.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Stayed 3 nights in Aug 2019

8/10 Good

Verified traveler

Stayed 7 nights in Jul 2019