Find hotels near Rowland Nature Preserve, Cleveland from NT$1,902

"Know when you’re going there that you need to ask for room service. I could not get my room cleaned. My towels were either placed on the desk or on the toilet seat. No coffee replaced, no soap and shampoo replaced. The one morning I went down for breakfast they weren’t open and then when they did openthe coffee was cold, sausage was cold, not impressed. The complementary coffee they have in the lobby. It’s cold. The machine didn’t work, and the area was nasty. The first night I was there my phone didn’t work. I had to use my cell phone to call the hotel and ask for a phone which I didn’t get until the next day when I went down to the front desk and picked it up myself, I asked for extra towels and two blankets that I didn’t get till the next day when I went down to the front desk to get them myself. I could keep going, but I think you get the drift. I feel sorry for the two managers that are taking a lot of grief because the hotel doesn’t hire competent and enough employees to staff for the needs of the customer. The day manager did adjust my bill and I was grateful for that, but it can’t erase the horrid experience I had for four days there."

"Rooms were clean and staff was friendly. Breakfast was good and plenty of parking. I was charged twice but it was taken care of as soon as I brought it to their attention. So just keep an eye on that."

"Room was clean. Front desk person was very friendly on arrival. Place was quite loud at night between doors squeeking shut, neighbors shouting and laundry being done across the hall. Different items were not available or out of order for breakfast."

"Our first night at this location on Thursday was like youbwere in a motel 6. All we heard was loud people having a Good time( if you know what I mean). Then on Fiday morning got woke up by loud screaming that kept getting louder and louder after calling the front desk things calmed down. Really was afraid that something bad was going to happen. Friday night we slept well and no more disturbances. Left early Saturday morning."

"The bedroom was in terrible shape; torn curtains and blinds, broken handle in shower. Overall not a good stat on this visit. When checking in, the attendant apparently chose the subpar room based on my nationality. I was very disappointed with my stay."

"All was peaceful"

"Desk clerk was very helpful and supplied extra pillows when requested. Room quiet and comfortable. The TV channel guide was missing and I did not receive my wake-up call, but I had set my alarm on my phone just in case. Shuttle was great!"

"The bathtub was very dirty; the cushions and the top cushion had blood on them. It's the worst place anyone could stay."

"DO NOT STAY HERE. I was here May 8 to May 10 2026 and regret every second of it. They charged me twice for my room and would not refund me. AVOID AVOID AVOID. Room had lots of damage, shower wouldn’t drain. Toilet was on its last legs. Do not recommend staying here. Go anywhere else"