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Wai Ora Lakeside Spa Resort

4.0 star property
Discover a tranquil lakeside retreat with two outdoor pools and rejuvenating spa treatments, where previous guests praise the helpful staff and peaceful atmosphere

Choose dates to view prices

Wai Ora Lakeside Spa Resort overlooks Holdens Bay, offering a serene escape with two outdoor pools and a children's pool. Relax at the bar, enjoy English breakfast, or book body scrubs and massages at Wai Ora Day Spa. The attentive staff consistently earns positive reviews.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
The current price is NT$3,166
NT$3,641 total
includes taxes & fees
Mar 15 - Mar 16

Room options

Available filters for rooms
Showing 6 of 6 rooms

Superior Suite

  • Sleeps 3

Deluxe Studio

  • Sleeps 2

View all photos for Deluxe Studio

View from room

Deluxe Studio

8.0 out of 10
Very good
(36 reviews)

Highlights

Patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Refrigerator
LCD TV
Sofa bed - single
  • 264 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Suite

Premium bedding, in-room safe, desk, soundproofing

Superior Suite

7.8 out of 10
Good
(7 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Refrigerator
LCD TV
Sofa bed - single
  • 527 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Panoramic Studio Suite, 1 King Bed, Lake View

40-inch LCD TV with cable channels, LED TV

Panoramic Studio Suite, 1 King Bed, Lake View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
  • Lake view
  • 527 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite with Lake View

Living area | 40-inch LCD TV with cable channels, LED TV

Suite with Lake View

  • Sleeps 3
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About the neighborhood

Holdens Bay, a neighborhood in Rotorua, is home to Wai Ora Lakeside Spa Resort. Rotorua Central Mall and Rotorua Night Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Whakarewarewa Thermal Reserve and Rainbow Springs Kiwi Wildlife Park. Looking to enjoy an event or a game while in town? See what's happening at Racing Rotorua or Rotorua International Stadium. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails and mountain biking in the area. Visit our Rotorua travel guide
Map
77 Robinson Avenue, Holden's Bay, Rotorua, 3042

What's nearby

  • Lake Rotorua
    Lake Rotorua
    2 min walk - 0.2 km
  • Redwoods Whakarewarewa Forest which includes forests, night scenes and a suspension bridge or treetop walkway
    Redwoods Whakarewarewa Forest
    6 min drive - 5.7 km
  • Polynesian Spa featuring a pool
    Polynesian Spa
    9 min drive - 8.2 km
  • Skyline Rotorua
    Skyline Rotorua
    15 min drive - 13.5 km
  • Te Amorangi Museum
    5 min walk - 0.5 km

Getting around

  • Hamilton (HLZ-Hamilton Intl.)
    91 min drive

Restaurants

  • Kebab Kitchen (Lynmore)
    6 min drive
  • Aroma Cafe
    10 min drive
  • Wendy's Hamburgers
    6 min drive
  • McDonald's
    11 min walk
  • Dak Jib Korean Fried Chicken
    10 min drive

About this property

Wai Ora Lakeside Spa Resort

Upscale hotel located in Holdens Bay
A terrace, a garden, and dry cleaning/laundry services are just a few of the amenities provided at Wai Ora Lakeside Spa Resort. Indulge in aromatherapy, a body treatment, and a manicure/pedicure at Wai Ora Day Spa, the onsite spa. In addition to a bar and a business center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • 2 outdoor pools and a children's pool, along with sun loungers and pool umbrellas
  • Free self parking
  • Cooked-to-order breakfast (surcharge), a free area shuttle, and massage treatment rooms
  • A porter/bellhop, a banquet hall, and free newspapers
  • Guest reviews speak highly of the helpful staff and location
Room features
All guestrooms at Wai Ora Lakeside Spa Resort have comforts such as premium bedding and air conditioning, as well as perks like separate sitting areas and separate dining areas. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Free toiletries and hair dryers
  • 40-inch LCD TVs with premium channels
  • Balconies or patios, separate sitting areas, and separate dining areas

Similar properties

View from room
Rydges Rotorua
  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
8.2 out of 10, Very Good, 1,124 reviews
The price is NT$2,670
NT$3,071 total
includes taxes & fees
Mar 25 - Mar 26
Rydges Rotorua
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 8 km
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:00 AM for a fee: NZD 25 for adults and NZD 25 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • Children's pool
  • Full-service spa

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2007
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with premium digital channels

Food and drink

  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in fee: NZD 50.00
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: NZD 50.00

Special check-in instructions

The property charges 2.5 percent for credit card payments
The front desk is open Monday - Monday (8:00 AM - 8:00 PM) and Tuesday - Sunday (8:00 AM - 9:00 PM)
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday and Tuesday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 60 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 50.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately NZD 25 for adults and NZD 25 for children
  • Early check-in fee: NZD 50.00 (subject to availability)
  • Late check-out fee: NZD 50.00 (subject to availability)
  • Rollaway bed fee: NZD 60 per night
  • Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
The seasonal pool will be open from January to December
Pool access available from 8 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Wai Ora
Wai Ora Lakeside
Wai Ora Lakeside Resort
Wai Ora Lakeside Spa
Wai Ora Lakeside Spa Resort
Wai Ora Lakeside Spa Resort Rotorua
Wai Ora Lakeside Spa Rotorua
Wai Ora Resort
Wai Ora Spa
Wai Ora Spa Resort
Wai Ora Lakeside Hotel
Wai Ora Lakeside Resort
Wai Ora Lakeside Spa Rotorua
Wai Ora Lakeside Spa Resort Hotel
Wai Ora Lakeside Spa Resort Rotorua
Wai Ora Lakeside Spa Resort Hotel Rotorua

Frequently asked questions

Does Wai Ora Lakeside Spa Resort have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 8 AM–9:00 PM.

How much does it cost to stay at Wai Ora Lakeside Spa Resort?

As of 2026/3/13, prices found for a 1-night stay for 2 adults at Wai Ora Lakeside Spa Resort on 2026/3/15 start from NT$3,166, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Wai Ora Lakeside Spa Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Wai Ora Lakeside Spa Resort?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Early check-in is available for a fee of NZD 50.00 (subject to availability).

What time is check-out at Wai Ora Lakeside Spa Resort?

Check-out is at 11 AM. Late check-out is available for NZD 50.00 (subject to availability).

Where is Wai Ora Lakeside Spa Resort located?

Located in Holdens Bay, this beach hotel is within a 10-minute walk of Lake Rotorua and Te Amorangi Museum. Haiku Pathway is 2.1 mi (3.4 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Wai Ora Lakeside Spa Resort Reviews

8.2

Very Good

8.6

Cleanliness

8.0

Location

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 265 out of 640 reviews
Rating 8 - Good. 219 out of 640 reviews
Rating 6 - Okay. 96 out of 640 reviews
Rating 4 - Poor. 40 out of 640 reviews
Rating 2 - Terrible. 20 out of 640 reviews

Reviews

10/10 Excellent

Cindy

Liked: Cleanliness, amenities, property conditions & facilities
A beautiful location and very friendly and helpful staff at check in
Stayed 1 night in Jan 2026

10/10 Excellent

Pip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with pool, spa, restaurant and bar. We really enjoyed our time there
Stayed 1 night in Nov 2025

8/10 Good

Juanita

Liked: Cleanliness
Room was very clean and staff very friendly and attentive.
Stayed 2 nights in Dec 2025

6/10 Okay

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
The room was in good condition but the walls are a bit thin. We were placed next to the table at the pool and could hear every word. Good room and decent bed.
Stayed 2 nights in Feb 2026

10/10 Excellent

Lorna

Liked: Cleanliness, amenities, property conditions & facilities
Our room was lovely and clean and the lady at reception was kind and helpful.
Relaxing poolside area.
The lake is just beyond the property. Beautiful gardens and rockery surround the pool.
Looking from our studio room towards the lake.
Stayed 1 night in Dec 2025

8/10 Good

Ranjith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Room, parking was good, Helpful staff
Stayed 1 night in Oct 2025

10/10 Excellent

Barrie

Liked: Cleanliness, amenities, property conditions & facilities
The staff is very sensitive and accommodating to your every wants and needs. outstanding customer service
Stayed 1 night in Dec 2025

10/10 Excellent

Shauna

Liked: Cleanliness, staff & service, amenities
Lovely caring helpful staff. Good location.
Stayed 2 nights in Nov 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities
Lovely staff
Stayed 3 nights in Nov 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service
Good staff Good restaurant
Stayed 1 night in Sep 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were lovely , was a nice relacing place right next to the lake
Stayed 1 night in Sep 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities
This stay was much better than we had expected having read a lot of negative reviews. The room was a good size and. clean. If there was a criticism it would be.that they seemed short staffed, however when we.were.there a new member of staff started so hopefully this issue will be.sorted.soon..
Stayed 2 nights in Nov 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, staff are very friendly and accommodating. Clean room and very comfortable bed. Great location, nice and peaceful. Good meals at the restaurant, nice surroundings and atmosphere. Would love to ho back in the summer.
Stayed 3 nights in Sep 2025

10/10 Excellent

Michaela

Liked: Cleanliness, amenities, property conditions & facilities
Quiet and clean , more then enough supplies for the stay we had that were topped up before they ran out,staff was lovely also.
Stayed 3 nights in Jul 2025

10/10 Excellent

Wellington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel next to the lake.
Stayed 1 night in Apr 2025

10/10 Excellent

sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome location and great staff. Restaurant and bar with great food.
Stayed 1 night in Feb 2025

10/10 Excellent

Gabrielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy to the airport. Warm and clean.
Stayed 1 night in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to lake, quiet, safe, clean, excellent service, plenty of on site amenities
Stayed 2 nights in Jan 2025

8/10 Good

Cody

Liked: Cleanliness, staff & service, amenities
The resort is in a nice area with beautiful scenery, only down part was the pressure in the shower wasn’t the best, and would be good if there were plates and cutlery in the room, enjoyed my stay would stay again👍
Stayed 2 nights in Jun 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service. Convenient location. Beautiful views.
Stayed 1 night in May 2025

6/10 Okay

D H

Liked: Staff & service
Disliked: Property conditions & facilities
No real view and the so called spa was mostly not operational. Spas were cold and dirty...hot pool was cold. Only the sauna was working. Swimming pool area was nice. I think this place has seen better days because my friend said she was here years ago and the pool in spa area was hot and a waiter came to the pool to serve them the cocktails they had ordered
Stayed 1 night in Sep 2025

4/10 Poor

Leitia

Disliked: Cleanliness, amenities, property conditions & facilities
Cat piss smell at the front door on the carpet. Showers were cold. The staff apologised and provided a cooked breakfast.
Stayed 2 nights in Sep 2025

10/10 Excellent

Julian

Liked: Staff & service, amenities, property conditions & facilities
Awesome quiet spot on the lake, perfect if you have a car to get you around to the local spots. Airport 5 mins away, lovely staff that had all the intel on the what-to-dos. Jacuzzi and massages were a bonus
Stayed 3 nights in Jan 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely quiet place. Friendly helpful staff.
Stayed 1 night in Nov 2024

6/10 Okay

Glen

Liked: Staff & service
Convenient, quiet location. Staff was excellent in all respects. Property seemed a little “tired” and dated in its room decor and presentation.
Stayed 1 night in Apr 2025