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Imperial Hotel Rotorua

4.0 star property
Hotel with free parking, steps from Whakarewarewa: The Living Maori Village

Choose dates to view prices

Located close to Whakarewarewa: The Living Maori Village and Redwoods Whakarewarewa Forest, Imperial Hotel Rotorua provides dry cleaning/laundry services and a gym. Guests can connect to free in-room WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Breakfast available
  • Pool
  • Housekeeping
  • Kitchen
  • Laundry
The current price is NT$2,578
NT$2,965 total
includes taxes & fees
Dec 4 - Dec 5

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Executive Studio Suite

Pillowtop beds, laptop workspace, blackout drapes, iron/ironing board

Executive Studio Suite

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Deck/patio
Air conditioning
Kitchenette
Mini-fridge
Smart TV
Pillowtop bed
Blackout drapes/curtains
Hair dryer
  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bedroom Premier Apartment

1 Bedroom Premier Apartment | Living area | 43-inch Smart TV with digital channels, streaming services

1 Bedroom Premier Apartment

Highlights

Deck/patio
Separate sitting area
Private indoor hot tub
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Smart TV
Blackout drapes/curtains
  • 581 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Superior Studio Suite, Pool View

Superior Studio Suite, Pool View | Pillowtop beds, laptop workspace, blackout drapes, iron/ironing board

Superior Studio Suite, Pool View

Highlights

Deck/patio
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Smart TV
Pillowtop bed
Blackout drapes/curtains
Private bathroom
  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Apartment

One Bedroom Apartment | Pillowtop beds, laptop workspace, blackout drapes, iron/ironing board

One Bedroom Apartment

Highlights

Deck/patio
Separate dining area
Separate sitting area
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Smart TV
Blackout drapes/curtains
  • 484 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Executive One Bedroom Apartment

Executive One Bedroom Apartment | Extra beds

Executive One Bedroom Apartment

Highlights

Deck/patio
Separate dining area
Separate sitting area
Private indoor hot tub
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Smart TV
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Interconnecting Studios

Pillowtop beds, laptop workspace, blackout drapes, iron/ironing board

Interconnecting Studios

Highlights

Deck/patio
Air conditioning
Kitchenette
Mini-fridge
Smart TV
Blackout drapes/curtains
Pillowtop bed
2 bedrooms
  • 689 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Executive Studio

Pillowtop beds, laptop workspace, blackout drapes, iron/ironing board

Executive Studio

  • Sleeps 2

View all photos for Superior Studio

Pillowtop beds, laptop workspace, blackout drapes, iron/ironing board

Superior Studio

  • Sleeps 2

View all photos for One Bedroom Apartment

Pillowtop beds, laptop workspace, blackout drapes, iron/ironing board

One Bedroom Apartment

  • Sleeps 3

View all photos for One Bedrom Executive Apartment

Pillowtop beds, laptop workspace, blackout drapes, iron/ironing board

One Bedrom Executive Apartment

  • Sleeps 4

View all photos for Interconnecting Studio

Pillowtop beds, laptop workspace, blackout drapes, iron/ironing board

Interconnecting Studio

  • Sleeps 4

View all photos for Premier One Bedroom Spa Suits

Pillowtop beds, laptop workspace, blackout drapes, iron/ironing board

Premier One Bedroom Spa Suits

  • Sleeps 4

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About the neighborhood

Map
7 Tryon St, Rotorua, Bay of Plenty, 3010

What's nearby

  • Whakarewarewa: The Living Maori Village - 2 min walk - 0.2 km
  • Rotorua Golf Club - 3 min walk - 0.3 km
  • Te Puia New Zealand Maori Arts and Crafts Institute - 8 min walk - 0.7 km
  • Whakarewarewa Thermal Reserve - 8 min walk - 0.7 km
  • Redwoods Whakarewarewa Forest - 8 min walk - 0.7 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 10 min drive

Restaurants

  • ‪Ciabatta Bakery - ‬3 min drive
  • ‪Pantry D'or - ‬19 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Pataka Kai - ‬9 min walk
  • ‪Rotorua Club Inc - ‬3 min drive

About this property

Imperial Hotel Rotorua

Upscale hotel near Whakarewarewa: The Living Maori Village
Located close to Redwoods Whakarewarewa Forest and Polynesian Spa, Imperial Hotel Rotorua provides dry cleaning/laundry services and a gym. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool
  • Free self parking
  • Continental breakfast (surcharge), a vending machine, and a front-desk safe
  • Outdoor furniture, smoke-free premises, and bicycle parking
Room features
All guestrooms at Imperial Hotel Rotorua have thoughtful touches such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi.
Other conveniences in all rooms include:
  • Pillowtop mattresses and cribs/infant beds (surcharge)
  • Designer toiletries and hair dryers
  • 43-inch Smart TVs with streaming services and digital channels
  • Balconies or patios, wardrobes/closets, and kitchenettes

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily continental breakfast available 8:30 AM to 10:30 AM for a fee: NZD 20 per person

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Crib (surcharge)
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open daily from 7:00 AM - 8:30 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 40.0 per day
Cribs (infant beds) are available for NZD 10 per day

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately NZD 20 per person
  • Crib (infant bed) fee: NZD 10 per day
  • Rollaway bed fee: NZD 40.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Frequently asked questions

Does Imperial Hotel Rotorua have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Imperial Hotel Rotorua?

As of 2025/11/30, prices found for a 1-night stay for 2 adults at Imperial Hotel Rotorua on 2025/12/4 start from NT$2,578, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Imperial Hotel Rotorua pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Imperial Hotel Rotorua?

Check-in start time: 2:00 PM; Check-in end time: 8:30 PM.

What time is check-out at Imperial Hotel Rotorua?

Check-out is at 10:00 AM.

Where is Imperial Hotel Rotorua located?

Located in Whakarewarewa, this hotel is within a 10-minute walk of Whakarewarewa: The Living Maori Village and Redwoods Whakarewarewa Forest. Lake Rotorua and Polynesian Spa are also within 3 mi (5 km).

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Imperial Hotel Rotorua Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 12 out of 27 reviews
Rating 8 - Good. 5 out of 27 reviews
Rating 6 - Okay. 7 out of 27 reviews
Rating 4 - Poor. 1 out of 27 reviews
Rating 2 - Terrible. 2 out of 27 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Payton

Liked: Cleanliness, amenities, property conditions & facilities
Clean inside very nice good spot close to everything
Stayed 1 night in Nov 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean rooms. Helpful staff. Good value
Stayed 1 night in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Tepuia for dinber and show
Stayed 1 night in Aug 2025

10/10 Excellent

Robyn

Liked: Cleanliness, amenities, property conditions & facilities
lovely clean room, friendly helpful staff.
Stayed 1 night in May 2025

10/10 Excellent

Ants

Liked: Cleanliness, amenities, property conditions & facilities
Newly renovated room, very spacious. Great beds and all utilities are brand new.
Stayed 2 nights in Jul 2025

10/10 Excellent

Tetauru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Sep 2025

4/10 Poor

Lesley

Disliked: Cleanliness, amenities, property conditions & facilities
The kitchen was dirty, fingermarks all over the copboards. hadnt been cleaned since the previous people no dish cloth or plug to do the dishes. Bathroom terribly small, in general, not the cleanest. beds were too hard, had a cheek to take bond off us when the place wasnt upto scratch, dirty outside
Stayed 3 nights in Sep 2025

6/10 Okay

Ruth

Liked: Staff & service
Hotel Stay Review: 3/5 Stars – Mixed Experience The core issues were cleanliness and technology, contrasting with a great room size and helpful staff. Positives Room Size: The room was nicely large and spacious. Check-in: The check-in process was quick and uncomplicated. Early Morning Staff: A staff member preparing breakfast early was crucial on my day of early departure. Although I had informed the hotel of my early flight, I had no clear instructions for key drop-off. I only knew where to put the room card because this helpful individual was available. Areas for Improvement Cleanliness (Major Concern): Housekeeping was seriously lacking. Lower body hair was left in the bath/shower area and on the bathroom floor. Connectivity: The in-room technology was difficult to use. It took a long time to connect the TV to both the internet and then to Freeview. Separately, the Wi-Fi speed was slow when connected to my phone. Bathroom Design: The bathroom basin felt uncomfortably low. Other Notes I did not use the pool during the stay and therefore cannot review that facility.
Stayed 1 night in Nov 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
I liked everything except the lift wasn't working that i didn't like
Stayed 1 night in Jul 2025

6/10 Okay

Jacqueline

Disliked: Amenities
Not functioning TV, heated towel rail and fan in bathroom. Limited staff help, only one person in charge at reception.
Stayed 2 nights in May 2025

6/10 Okay

Lexey

Liked: Cleanliness, staff & service, amenities
Tv would not hook up to internet properly so couldnt watch tv. Phones coukd not hook up to free internet. We called them in three times to fix this but it didnt work. Gave in in the end
Stayed 1 night in Jun 2025

6/10 Okay

Mai-Ling

Convenient location. Small kitchenette with fridge, kettle, toaster, pot,pan,utensils etc.. 👍 No complimentary small ctn of milk to go with the drink satchets though 🙄 TV but no free channels or sky 👎 Upon entry the room was tidy but once ur sitting down and looking around.... Kitchette drawers and cupboards, greasy prints everywhere 🫣 Shower was terrible. No extractor fan. Weak water pressure and the lake of water that ends up outside the shower when ur done. New shower heads and longer length glass would be good. Also advertising spa pools (what sold them for me!!)and not 1 onsite just a cold, needed a good vacuum, pool. On arrival we were asked, because we paid upfront online, that a $100 bond is required which we'd get back upon check out. Never experienced that before and what is the point for 1 night? Went to check out around 8.20ish.. Still closed, no staff anywhere. Rang the emergency # numerous times only to ring once then be rejected. Terrible service. Staff member finally shows up but can't process my refund. We go away and return a few hours later. Staff member had processed the refund. Over all experience with the Imperial Hotel, Rotorua ⭐️⭐️⭐️
Stayed 1 night in Sep 2025

8/10 Good

Joline

Liked: Cleanliness, amenities, property conditions & facilities
Fire alarm was rough
Stayed 2 nights in Nov 2025

6/10 Okay

brayden

It wasnt very clean, the bed was just to bed pushed together so not comfy at all. Not terrible but definitely not great.
Stayed 1 night in Nov 2025

10/10 Excellent

Sonya

Liked: Cleanliness, amenities, property conditions & facilities
Location was great. Staff were lovely. Pool was nice
Stayed 1 night in Nov 2025

6/10 Okay

Kelly

Disliked: Cleanliness, property conditions & facilities
The shower was dirty with hair on the floor as well as what looked like conditioner. Tv didn’t work properly & could only watch to channels. Reception don’t even know how much I paid for the room. No communication about how to access amenities & it was very noisy. You could easily hear conversations being had in the room next door. It sounded like I was staying in a hostel. I certainly wouldn’t be calling it a hotel.
Stayed 1 night in Nov 2025

10/10 Excellent

Calista

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2025

10/10 Excellent

vishal

Stayed 2 nights in Sep 2025

6/10 Okay

Barb

Disliked: Staff & service
Stayed 2 nights in Jul 2025

8/10 Good

Satish

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Mark

Stayed 1 night in Jun 2025

2/10 Terrible

Astrud

Stayed 1 night in May 2025

8/10 Good

Chetan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025