checkin time 2PM, arrived @3PM, got my room @3:30PM.
真實旅客
於 2024 年 1 月住了 1 晚
4/10
The bathroom needs to be renovated.
Elena
於 2023 年 12 月住了 1 晚
8/10
The only thing I was disappointed that the room provided ( 1 extra double bed) is different from the room I booked (2 standard double bed).
PAK NIN PERRY
於 2023 年 10 月住了 2 晚
8/10
We are really enjoyed ,hopefully the room are little bit bigger
Chui ying
於 2022 年 8 月住了 2 晚
8/10
overall is good
Kwok Tung
於 2020 年 3 月住了 2 晚
8/10
真實旅客
於 2020 年 3 月住了 1 晚
6/10
Very bad breakfast and not had many choices.
meanwhile, during the holiday period, there was not enough staffs to clean rooms, I had to wait for a long period of time to get my room. NO FREE WIFI.
The hotel location is easy to find. It provides everything you needed. The room is very clean and tidy. However, the hotel is a bit far from the lakeside. They provide the wifi in the lobby public area. Luckily, we stayed in the lower floor.
真實旅客
8/10
ki fung
8/10
Ian
8/10
Good for the location,there is hotspot nearby. Good for the staff,they are very friendly and willing to help. Good for the comfortable bed .
Ying
6/10
Definitely 3 star. Room small and beds on rollers so when you leant against the wall, the bed moved. Pillow sham was dirty and duvet cover had a slash in it. Otherwise room good. Bathroom clean .
Colin
於 2025 年 7 月住了 1 晚
6/10
Checked in found hair on the bed. Dirty sheet with stain on it
Wei
於 2025 年 7 月住了 1 晚
8/10
My blow dryer stopped working
Skylah
於 2025 年 7 月住了 1 晚
8/10
The breakfast food board had run out with no food brought out very quickly and toast started to smoke so that was out of order.
Oliver
於 2025 年 7 月住了 1 晚
8/10
Check in was late and we had to wait over an hour but we were compensated appropriately. Reception were lovely and it wasn't their fault at all.
Close to the Lakefront and Eat Streat - everything in town is walking distance. You get access to the pools and gym at Novotel. The pools are heated and very nice.
Buffet breakfast was good - hot foods and cereals. Coffee machine was terrible though, selected "mocha" and it came out like a black coffee with a bit of froth.