Unfortunately, property had a fire sprinkler accident. Property is in disarray, and laundry facilities closed. I think we should get a partial refund.
chris
於 2025 年 7 月住了 1 晚
2/10
There was a flood in the hotel. There were fans all over, part of the ceiling was removed. They didn’t have any rooms left that I reserved (2 double beds) so I got a roll away cot. The springs were digging in my back, the room smelled. I think I should have been notified of the conditions I was walking into.
Kristin
於 2025 年 7 月住了 1 晚
10/10
Great service
martha
於 2025 年 7 月住了 1 晚
2/10
They did not do anything that the representative from Expedia stated they would do.
He stated we would not have to pay additional The staff at the hotel stated we would.. then we had to relocate to another hotel because the hotel had a flood on the third floor
beverly
於 2025 年 7 月住了 4 晚
10/10
The location is super clean and the staff was AMAZING. The front desk had this super helpful and smiley staff, her name was Megan, she was so great to deal with all our questions. I had some business in Lockport, IL and the girlfriend stayed back with our pup. It was too hot too be bringing our 8 year old lab everywhere so Megan was able to let us late checkout. Our stay was super relaxed and easy.
Franky
於 2025 年 6 月住了 1 晚
8/10
I stayed 2 nights the room was clean, the clerk was thoughtful and I had no issues. I checked out and then ended up staying unexpectedly due to a flight cancellation. The second room was dirty- hair on the sheets, hair in the sink and shower. Trash on the bathroom shelf (under the sink) and the clerk was a grumpy old lady, she was cross with a guest (who was trying to exchange pool towels) and she was complaining to me about that guest after they left the room. She accommodated my needs but was not friendly.
Christine
於 2025 年 6 月住了 2 晚
2/10
One of the worse hotel stays
Michael
於 2025 年 6 月住了 1 晚
10/10
In room 208 There was hair in the bathroom sink and on the towels and bed sheets. The tub appears dirty and the faucet drips constantly, the toilet doesn’t flush properly, The bathroom sink drains slow and the kitchen cabinet is stained. The woman who checked me in was
Christine
於 2025 年 6 月住了 1 晚
4/10
The smelled bad, sheets had stains, loud all hours of the night, and everywhere in the hotel just smelled bad or weird.
Andrew
於 2025 年 6 月住了 1 晚
6/10
Everything was good. Just didn't like housekeeping knocking on my door 20 minutes before check out, asking if I'm checking out...
Spencer
於 2025 年 6 月住了 2 晚
10/10
Giovanna
於 2025 年 6 月住了 1 晚
10/10
Monica Galdos
於 2025 年 6 月住了 2 晚
8/10
Everything was amazing with one exception. Our room’s shower had a water saver shower head. It was not practical! Took forever to shampoo my hair. More water would have been appreciated. We only had a trickle.
Deborah
於 2025 年 6 月住了 1 晚
10/10
Monica
於 2025 年 6 月住了 2 晚
4/10
The property is very dated and dark. The room had 1 working outlet, that was all. The hotel guests were loud all night and we could hear everything conversation in the next room. The toilet ran for a long time after flushing after we let the front desk know, it was not fixed however we only stayed one night so it’s possible it was fixed after we left.
Deborah
於 2025 年 5 月住了 2 晚
10/10
Brian
於 2025 年 5 月住了 1 晚
6/10
Friendly staff.
Keith
於 2025 年 5 月住了 4 晚
10/10
Nice stay. Bed was a little uncomfortable but other than that it was a nice stay.
Melissa
於 2025 年 5 月住了 2 晚
10/10
N/A
Jose
於 2025 年 5 月住了 1 晚
2/10
Sean
於 2025 年 5 月住了 1 晚
6/10
Expedia booked me in a room they did not have, and the room was lesser. Emily took care of it. The floor was very sticky, and the toilet stopped up. They brought up a plunger, but did nothing. I had to plunge myself. Emily was amazing. Thank you so much for your help. I hope the next time I stay, it is better. Nice location.
Johnny
於 2025 年 5 月住了 2 晚
6/10
Cool
Daejuan
於 2025 年 5 月住了 1 晚
2/10
Checked into a dirty room table dirty floor stove it was disgusting
Nina
於 2025 年 4 月住了 1 晚
6/10
They literally hab, no breakfast. The only thing they have is copy and blueberry muffins. They have nothing, no juice, no eggs, no sausage, they've got nothing. This is not how you treat a customer