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米開朗基羅星際飯店的評分

4 out of 5
米開朗基羅星際飯店
Via Della Stazione Di San Pietro 14, Rome, RM

評論

9.0

太棒了

10 分，有夠讚；1001 則評論中有 653 則" "
8 分，不錯哦；1001 則評論中有 240 則" "
6 分，一般般；1001 則評論中有 52 則" "
4 分，不太好；1001 則評論中有 31 則" "
2 分，很糟糕；1001 則評論中有 25 則" "

9.6/10

整潔度

8.8/10

員工素質

8.8/10

設施服務

9.2/10

住宿環境和硬體

8.8/10

環保程度

評論

6/10 一般般

Lidan

喜歡：整潔度和員工素質
於 2024 年 3 月住了 1 晚
LN 於 2024年3月26日回覆
Dear Guest,thank you for the time dedicated us in giving your score to our hotel. We do hope to welcome you again for your next roman stay,With our best regards.Mr Lorenzo NenciniGeneral Manager

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 9 月住了 3 晚
GM 於 2019年10月11日回覆
Dear Guest, thanks a lot for your words! We are glad to know that your stay with us found your expectations. Yours faithfully Mauro Polmonari GM – Starhotels Michelangelo Roma

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 5 月住了 2 晚
gm 於 2019年5月16日回覆
Dear Guest, thank you for the time dedicated us in giving your score to our hotel. We hope to welcome you again for your next roman stay, With our best regards. Mr Mauro Polmonari General Manager

10/10 有夠讚

Kenneth

excellent stay. could not be better. would love to go back.
於 2024 年 4 月住了 2 晚
LN 於 2024年4月29日回覆
Dear Kenneth,we are really glad to know that you appreciated your stay at our hotel.Hoping to welcome you once more in the meantime we send you our best regardsMr Lorenzo NenciniGM

10/10 有夠讚

Derek，DARTMOUTH

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Fabulous location
於 2024 年 4 月住了 1 晚
LN 於 2024年4月29日回覆
Dear Derek,thanks for your words and for your review regarding your experience in our hotel.Hoping to Welcome you once more, in the meantime we send you our best regardsMr Lorenzo NenciniGeneral Manager

10/10 有夠讚

raixa

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 2 晚
Starhotels Michelangelo Roma 於 2024年4月26日回覆
Dear Raixa, Thank you for your great feedback of our Hotel.We are pleased that you appreciated our hotel and our services.Hoping to welcome you back soon!Mr Lorenzo NenciniGeneral Manager

10/10 有夠讚

James

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 5 晚
Starhotels Michelangelo Roma 於 2024年4月26日回覆
Dear Guest,Thank you for your great feedback of our Hotel. We are pleased that you appreciated our hotel and our services.Please consider our doors opened to welcome you back soon!Mr Lorenzo NenciniGeneral Manager

10/10 有夠讚

Finance

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Found this gem by researching the internet and online reviews beforehand. It did not disappoint! The comfortable rooms at the Michelangelo are outfitted with high quality, modern decor and furnishings, and are immaculately clean and well-lit. The bathroom with full bath and spa-like showerhead was also outfitted with fragrant, upscale beauty amenities and luxurious robes. It was indeed the perfect retreat to go "home" to each evening after trekking the entire city on foot for five full days. Highly recommend!
於 2024 年 3 月住了 5 晚
LN 於 2024年4月22日回覆
Dear Finance,thanks for your words and for your review regarding your experience in our hotel.Hoping to Welcome you once more, in the meantime we send you our best regardsMr Lorenzo NenciniGeneral Manager

10/10 有夠讚

Jane

喜歡：整潔度、員工素質和住宿環境和硬體
Clean and comfortable
於 2024 年 4 月住了 4 晚
LN 於 2024年4月18日回覆
Dear Jane,thanks for your words and for your review regarding your experience in our hotel.Hoping to Welcome you once more, in the meantime we send you our best regardsMr Lorenzo NenciniGeneral Manager

10/10 有夠讚

Catherine

家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Had a great experience here. We were traveling with our two kids, and the room set up was great. We had a main entrance and then two separate entrances to two separate rooms. Was great for the kids to be able to watch movies and hang out without being too noisy. Staff was very helpful and friendly. We were able to store our luggage the day we left at the hotel so that we could continue exploring the vatican area. Very nice location.
於 2024 年 4 月住了 2 晚
Starhotels Michelangelo Roma 於 2024年4月13日回覆
Dear Catherine,Thanking you for the time dedicated us regarding your experience in our Hotel, we really appreciated your words for which we thank you a lot. Hoping to see you once more in your next roman stay in the meantime we send you our best regards.Lorenzo NenciniGM

10/10 有夠讚

MARIA

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Hotel muy limpio y muy bonito, excelente disponibilidad del servicio. Buen aislamiento de ruido de recámaras y camas muy cómodas. A dos cuadras del Varicano.
於 2024 年 4 月住了 1 晚
Starhotels Michelangelo Roma 於 2024年4月13日回覆
Dear Maria,it’s a great pleasure to read your comment regarding your last stay in Rome, and the positive impression received from our Starhotels Michelangelo.Thanking you for the time dedicated to us, we hope to welcome you once more in the “Eternal City”!Yours faithfullyMr Lorenzo NenciniiGeneral Manager

8/10 不錯哦

Carmen

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
Die Lage des Hotels ist ausgezeichnet, wir konnten alles sehr gut zu Fuß erreichen. Die Zimmer sind sehr sauber, bei Kleinigkeiten wie dem Haartrockner ist das leider nicht der Fall. In diesem waren lauter Fusseln innen, als hätte man diesen noch nie gereinigt. Das Personal ist freundlich, allerdings wird man beim Betreten des Hotels außer bei der Ankunft am ersten Tag nicht mehr beachtet, egal wie deutlich man selbst grüßt. Das Frühstück ist ok, man wundert sich, warum an Äpfeln noch die Aufkleber dran sind. Alles in allem war es dennoch ein schöner Aufenthalt. Bei 4 Sternen sollten aber auch die Kleinigkeiten stimmen.
於 2024 年 4 月住了 4 晚
Starhotels Michelangelo Roma 於 2024年4月13日回覆
Dear Carmen,we thank you for writing your review about our Starhotels Michelangelo, we hope to welcome you again in our hotel for your next roman stay,With our best regards.Mr Lorenzo NenciniGeneral Manager

10/10 有夠讚

Yasemin

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Perfect location. Walkable to Vatikan and Sistine Chapel.Many restaurants around and nearby metro and bis.
於 2024 年 4 月住了 3 晚

10/10 有夠讚

Edgar Omar

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excelente opción, muy cómodo, seguro y conveniente, a 5 min a pie del Vaticano
於 2024 年 4 月住了 4 晚
Starhotels Michelangelo Roma 於 2024年4月9日回覆
Dear Edgar Omar, Thank you for your great feedback of our Hotel.We are pleased that you appreciated our hotel and our services.Hoping to welcome you back soon!Mr Lorenzo NenciniGeneral Manager

8/10 不錯哦

Julie

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great location and close to the Vatican!
於 2024 年 3 月住了 7 晚
Starhotels Michelangelo Roma 於 2024年4月6日回覆
Dear Julie,Thanking you for the time dedicated us regarding your experience in our Hotel, we really appreciated your words for which we thank you a lot. Hoping to see you once more in your next roman stay in the meantime we send you our best regards.Lorenzo Nencini

10/10 有夠讚

Stephen

於 2024 年 3 月住了 6 晚
Starhotels Michelangelo Roma 於 2024年4月26日回覆
Dear Stephen,Thanks a lot for your fantastic score regarding our Starhotels Michelangelo in Rome! Hoping to see you once more in the next future, in the meantime we send you our best regardsMr Lorenzo NenciniGeneral Manager

10/10 有夠讚

Lesley

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It is very close to the Vatican, so it was great for our tour.
於 2024 年 2 月住了 3 晚
LN 於 2024年4月4日回覆
Dear Lesley, It is a pleasure for us to read your comments about our hotel. We are happy that your stay in Rome was as pleasant as you expected. We would be glad to welcome you again in the near future.Kindest regards. Mr Lorenzo Nencini - GM

10/10 有夠讚

Manuel

於 2024 年 4 月住了 1 晚
Starhotels Michelangelo Roma 於 2024年4月24日回覆
Dear Manuel,,we are really glad to know that you appreciated your stay at our hotel.Hoping to welcome you once more in the meantime we send you our best regardsMr Lorenzo NenciniGM

6/10 一般般

Parris

不喜歡：員工素質、設施服務和住宿環境和硬體
I wouldn't choose this hotel again due to its outdated facilities and inconsistent Wi-Fi. Additionally, the front desk staff's behavior, like loudly announcing my room number and floor several times to a lobby full of people at check in after I had informed the agent that I was there alone, made me feel unsafe. Service at the bar was lacking, with no bartender present and delays in getting served. When I needed to check out and settle my bill, requesting a small favor of a slightly late check-out, I was met with resistance over asking for just 1 hour of late check out. The rude woman first told me no, then told me she would do it but if I went over she was going to charge me. Overall, I cannot recommend staying here.
於 2024 年 3 月住了 2 晚
LN 於 2024年4月5日回覆
Dear Parris,We are extremely sorry that your stay did not live up to your expectations. However, we would like to point out that the privacy and security of our customers is always taken into very high consideration. All our staff, also following national laws, are trained on the procedures to follow. In this case, probably due to the crowding of the hall, our guest agent may have mistakenly used a higher tone of voice. Regarding the late departure, we are sorry if our employee could not explain clearly, or if there was a misunderstanding. Guests in our hotel arrive mainly early in the morning. It is quite difficult to allow late departures, especially when the hotel is full.The payment of the day use is a reservation and ensures the possibility of staying in the room.Hoping to have the opportunity to have you back as our customer and give us the opportunity to express ourselves at our best,With our best regards.Mr Lorenzo NenciniGM

10/10 有夠讚

corina

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very quiet.
於 2024 年 3 月住了 4 晚
Mr Lorenzo Nencini GM Starhotels Michelangelo 於 2024年4月3日回覆
Dear Corina, It is a pleasure for us to read your comment about our hotel. We are happy that your stay in Rome was as pleasant as you expected. We would be glad to welcome you again in the near future.Kindest regards.

10/10 有夠讚

Nicole

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Hotel is located very close to St. Peter’s Square. (10min walk) It’s located on a one way quite street, so in the evening there is not a lot of noise. Great staff! Extremely helpful. Lobby is nice with a bar and restaurant. Great breakfast options. Ordered room service 1 evening and it was good. House keeping was very good.
於 2024 年 3 月住了 6 晚
LN 於 2024年3月29日回覆
Dear Nicole,we are really glad to know that you appreciated your stay at our hotel.Hoping to welcome you once more in the meantime we send you our best regardsMr Lorenzo NenciniGM

10/10 有夠讚

Leila

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Very modern and clean. Easy walk to the Vatican, as well as the Historic Downtown. Staff were very professional and welcoming. The rooms are spacious, modern, and comfortable.
於 2024 年 3 月住了 2 晚
LN 於 2024年3月26日回覆
Dear Guest,thank you for the time dedicated us in giving your score to our hotel. We do hope to welcome you again for your next roman stay,With our best regards.Mr Lorenzo NenciniGeneral Manager

10/10 有夠讚

Andrew

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Good breakfast and close to the Vatican for easy access before the crowds form
於 2024 年 3 月住了 4 晚
Mr Lorenzo Nencini GM Starhotels Michelangelo 於 2024年3月24日回覆
Dear Andrew,thanks a lot for your words!We are glad to know that your stay with us found your expectations.Best regards

10/10 有夠讚

Julius

情侶出遊, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excellent hotel. We’ve stayed here 5 years ago and come back for another family celebration. Nothing has changed over the years and the hotel kept up his high standards. It’s within walking distance to the Vatican, very clean and cozy, offering a delicious breakfast and the employees are amazing. They really make your stay special and do everything to accommodate your wishes. We will definitely come back and highly recommend this hotel. Special thanks to Giulia and the team for taking care of our pre travel requests!
於 2024 年 3 月住了 3 晚
Starhotels Michelangelo Roma 於 2024年3月11日回覆
Dear Julius, We would like to thank you for taking the time to leave your review and expressing your opinion about Starhotels Michelangelo.It’ a pleasure for us to read about the positive impressions received during your stay in Rome about our hotel service and Starhotels’ hospitality!We sincerely hope to welcome you once again in the “Caput Mundi”.Best regardsMr Lorenzo NenciniGeneral Manager

8/10 不錯哦

Ana Lilia

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 7 晚
Starhotels Michelangelo Roma 於 2024年3月9日回覆
Dear Ana Lilia,thank you for the time dedicated us in giving your score to our hotel. We do hope to welcome you again for your next roman stay,With our best regards.Mr Lorenzo NenciniGeneral Manager

10/10 有夠讚

Karen

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 2 晚
Starhotels Michelangelo Roma 於 2024年3月9日回覆
Dear Mrs. Karen, Thank you for your great feedback of our Hotel.We are pleased that you appreciated our hotel and our services.Hoping to welcome you back soon!Mr Lorenzo NenciniGeneral Manager

8/10 不錯哦

Stephanie

於 2024 年 2 月住了 8 晚
LN 於 2024年3月26日回覆
Dear Stephanie,we thank you for your review of our Starhotels Michelangelo, we hope to welcome you again in our hotel for your next roman stay,With our best regards.Mr Lorenzo NenciniGeneral Manager

10/10 有夠讚

Glendon，Glenburn

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great staff,very accommodating. Came 1day early for a group tour. Staff gave me a great room with a balcony and let me keep the same room for the remainder of my stay
於 2024 年 3 月住了 1 晚
LN 於 2024年3月3日回覆
Dear Glendon,Thank you very much for taking the time to review so nicely your experience in our Hotel. We really appreciated your words for which we thank you a lot. Hoping to see you once more in your next roman stay in the meantime we send you our best regards.Lorenzo NenciniGM Starhotels Michelangelo

10/10 有夠讚

Kaitlin

喜歡：整潔度和住宿環境和硬體
於 2024 年 2 月住了 4 晚
LN 於 2024年3月3日回覆
Dear Kaitlin,we are really glad to know that you appreciated your stay at our hotel.Hoping to welcome you once more in the meantime we send you our best regardsMr Lorenzo NenciniGMStarhotels Michelangelo Roma

10/10 有夠讚

Claudia，Greenwich

情侶出遊
喜歡：整潔度、設施服務和住宿環境和硬體
Excellent hotel, great service, modern, elegant rooms and lobby . Excellent service and professional staff
於 2024 年 2 月住了 1 晚
LN 於 2024年2月29日回覆
Dear Claudia,thanks a lot for your words!We are glad to know that your stay with us found your expectations.Best regardsMr Lorenzo Nencini GM

10/10 有夠讚

christian

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Notre sejour fût exceptionnel grâce a vous tous. Personnels plus que sympathique, toujours a l'écoute de la réception, au bagagiste,barman,femmes de ménage, personnels au repas, ainsi que les personnels que je n'ai pas croisé. Merci
於 2024 年 2 月住了 3 晚
Mr Lorenzo Nencini GM Starhotels Michelangelo 於 2024年2月22日回覆
Dear Christian,It’s such a pleasure to read your kind words regarding our hotel and its staff, but most importantly, for dedicating some of your personal time to us. We are very happy to contribute to make your stay in Rome a memorable one, and we do hope to welcome you in the near future!Best regards

10/10 有夠讚

Samantha

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Perfect location
於 2024 年 1 月住了 1 晚
LN 於 2024年2月19日回覆
Dear Samantha,thanks for your words and for your review regarding your experience in our hotel.Hoping to Welcome you once more, in the meantime we send you our best regardsMr Lorenzo NenciniGM

10/10 有夠讚

Matthias，Poing

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Ideale Nähe zum Vatikan. Sehr ordentlich und freundlich.
於 2024 年 2 月住了 3 晚
LN 於 2024年2月19日回覆
Dear Matthiasthanks for your words and for your review regarding your experience in our hotel.Hoping to Welcome you once more, in the meantime we send you our best regardsMr Lorenzo NenciniGeneral Manager

8/10 不錯哦

Joy

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Staff was polite. I enjoyed my stay. Having parking included was a plus! I would recommend
於 2024 年 2 月住了 2 晚
LN 於 2024年2月7日回覆
Dear Joy,Thanking you for the time dedicated us regarding your experience in our Hotel, we really appreciated your words for which we thank you a lot. Hoping to see you once more in your next roman stay in the meantime we send you our best regards.Lorenzo NenciniGM

8/10 不錯哦

Nenita

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It was clean, great breakfast buffet, bed was comfortable and we had a nice surprise of wine and a bottle of Italian olive oil waiting in our room. We just walked from here to the Vatican. And everything else we took a taxi around Rome. And you can just tell them you need an airport transportation when you leave. And they also tell you how much is the ride. It was a 2 night stay but it did it’s purpose for us.
於 2023 年 4 月住了 2 晚
Mr Lorenzo Nencini GM Starhotels Michelangelo 於 2024年2月4日回覆
Dear Nenita,we are really glad to know that you appreciated your stay at our hotel.Hoping to welcome you once more in the meantime we send you our best regards

10/10 有夠讚

Rion

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This was a great stay. However I left some medicine in the room and I’m having a hard time now getting them to respond to my request to mail them to me. Which they said they would do, this is disappointing.
於 2024 年 1 月住了 2 晚
LN 於 2024年2月5日回覆
Dear Mrs. Rion,Thank you for taking the time to review so nicely our Hotel. We are glad to know that your stay here met your expectations.Regarding the issue with the medicine you forgot here, we assure you that we are doing everything we can to help you get them back.Since this is a special shipment, medicine in this case, unfortunately it is not that simple: it is necessary to obtain appropriate documents for shipping to the USA to avoid any problems in customs and to find a courier company that can perform this service (medicine has to be shipped in a refrigerated container).We assure you that we will do our best.Hoping to see you once more in your next roman stay in the meantime we send you our best regards.Lorenzo NenciniGM Starhotels Michelangelo

10/10 有夠讚

Marc

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Brilliant hotel, location and service from staff
An absolutely lovely hotel with great staff, well fitted rooms and exceptional location for Vatican City. Staff were friendly, attentive and always on hand. Rooms very nicely appointed with expected amenities and the whole hotel was spotless. Ate in the restaurant one one night with great menu, tasty food and great service. You couldn’t ask for a better location for exploring Vatican City and wider Rome.
於 2024 年 1 月住了 3 晚
LN 於 2024年2月1日回覆
Dear Marc,Thank you for your great feedback of our Hotel.We could not feel more satisfied by your positive comments. We are pleased that you appreciated our hotel and our services but what makes us more proud is your recommendation of our Hotel to future Guests. Please consider our doors opened to welcome you back soon!Mr Lorenzo NenciniGeneral ManagerStarhotels Michelangelo Rome

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 3 晚
LN 於 2024年1月30日回覆
Dear Guest,thank you for the time dedicated us in giving your score to our hotel. We do hope to welcome you again for your next roman stay,With our best regards.Mr Lorenzo NenciniGeneral Manager

10/10 有夠讚

Rika

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
ヴァチカンに近く静かな治安の良さそうなエリアでした。サン・ピエトロ広場まで5分ほど、美術館は広場を横切って（横切れない時もある）反対側まで15−20分ほど歩きますが私はまったく気にならない距離でした。 お部屋は、静かなところをお願いしたいのでエレベーターより離れて裏の路地に面していて、話し声も聞こえず静かに過ごせました。お部屋は広めで、クローゼット、セーフティボックスありです。冷蔵庫はホテル販売用の飲み物が入っていましたが、自分のものも入れることができました。お湯ポットがあったので、お茶など飲めてよかったです。タオルのバーがお湯であたたまるタイプのものでしたがいつも冷たかったので使っていないのかもしれません。洗濯物がもっと早く乾くのでONにならないかな？と思いましたが室内も乾燥しているので、薄いものは朝にはほとんど乾いていました。滞在中のローマは暖かかったので部屋のエアコンは乾燥するので消して寝ていました。 場所的にも、ホテルの大きさ的にも、夜帰ってきても心配なことはなく、すぐ裏にあるPAMというスーパーも21時までオープンしているのでとても便利でした。中心地にくらべてこの辺りのホテルは少し値頃感があると思います。 地下鉄のOttaviaまでは20分くらいありますが、広場を横切るとすこしショートカットになります。 FSのローマ・サンピエトロの駅までは5分ほど。ホテル裏の坂道を上がっていきます。（ホテルを出てヴァチカン方面にいっても駅の入り口あります。坂道回避の方はホテルでて左に行った信号渡って右に進んでください）坂道はスーツケースが一緒だとすこし重いですが、気になる距離ではありません。駅のエレベーターが使えなくてプラットフォームを向こう側に渡るのに階段だったのでそれだけは大変でした。時間に余裕をもって行った方が良いです。Trastevereで乗り換えて、空港まで電車で行きました。乗り換え時もエレベーターが壊れているホームもありました。空港行きは５番線です。（変更になることもあるので注意）サンピエトロ駅の階段下にあった打刻の機械がこわれていたので、電車内で係員にすぐに申告してOKでした。打刻をしないと罰金になるので、ご注意を。 ローマが初めてで、いろんな観光地に歩いていきたいという方は中心地がおすすめだと思いますが、ヴァチカンをメインにして、歩いて街を回りたい方にはこちらのホテルはおすすめです。ホテル近くにテルミニ行きのバス停もあります。 この系列のパリやフィレンツェのホテルも利用したことがあったので、こちらにしましたが私はとても快適で満足でした。
於 2024 年 1 月住了 7 晚
Mr Lorenzo Nencini GM Starhotels Michelangelo 於 2024年1月28日回覆
Dear Rika,thank you for the time dedicated us in giving your score to our hotel. We do hope to welcome you again for your next roman stay,With our best regards.

10/10 有夠讚

Msgr.

喜歡：整潔度、員工素質和住宿環境和硬體
Would stay there again
於 2024 年 1 月住了 7 晚
LN 於 2024年1月25日回覆
Dear Guest,we are really glad to know that you appreciated your stay at our hotel.Hoping to welcome you once more in the meantime we send you our best regardsMr Lorenzo NenciniGM

10/10 有夠讚

Laszlone

於 2024 年 1 月住了 3 晚
Starhotels Michelangelo Roma 於 2024年1月31日回覆
Dear Mr. Laszlone,Thanking you for the time dedicated us regarding your experience in our Hotel, we really appreciated your words for which we thank you a lot. Hoping to see you once more in your next roman stay in the meantime we send you our best regards.Lorenzo NenciniGM

10/10 有夠讚

Jamie，Southampton

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 1 月住了 4 晚
LN 於 2024年1月22日回覆
Dear Jamie,we are really glad to know that you appreciated your stay at our hotel.Hoping to welcome you once more in the meantime we send you our best regardsMr Lorenzo NenciniGM

10/10 有夠讚

Michael

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
10/10 all round. Friendly helpful staff. Clean modern rooms. The piano player / singer in the main dining room at dinner was fantastic. I ate dinner at the hotel due to her performance. Another 10/10
於 2024 年 1 月住了 2 晚
LN 於 2024年1月22日回覆
Dear Michael,thanks for your words and for your review regarding your experience in our hotel.Hoping to Welcome you once more, in the meantime we send you our best regardsMr Lorenzo NenciniGeneral Manager

2/10 很糟糕

Johnny，Miami Beach

家庭旅遊
不喜歡：整潔度、員工素質和設施服務
We did not receive any perks. No upgrade, in fact we were assigned a 1st floor tiny room. The wine bottle the hotel provided was garbage , i doubt it was even portable.
於 2024 年 1 月住了 4 晚
LN 於 2024年1月30日回覆
Dear Johnny,Thanks for the time you dedicated us, in reporting your comments about Starhotels Michelangelo! We are sorry with did not impress you as we aim to make each and every single stay a wonderful experience. We see that your reservation was for a classic room and you were given a superior. With regards to the wine we are sorry you didn't like it, maybe the issue was for the single bottle and it was a pity that we were not informed and give you another. We never had a complaint for the wine.Hoping to welcome you once again during a future stay in Rome, in the meantime we send you our best regards.Mr Lorenzo Nencini General Manager

10/10 有夠讚

Margaret，Perrysburg

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff is the best. Welcoming, caring, fun, and they remember you, and your name. Love them all! This is my "go to" hotel whenever i am in Rome
於 2024 年 1 月住了 5 晚
Mr Lorenzo Nencini GM Starhotels Michelangelo 於 2024年1月21日回覆
Dear Margaret, We would like to thank you for taking the time to leave your review and expressing your opinion about Starhotels Michelangelo and its Staff.It’ a pleasure for us to read about the positive impressions received during your stay in Rome about our hotel service and Starhotels’ hospitality!We sincerely hope to welcome you once again in the “Caput Mundi”.Best regards

10/10 有夠讚

KELLY

於 2024 年 1 月住了 6 晚
LN 於 2024年2月1日回覆
Dear Kelly,we are really glad to know that you appreciated your stay at our hotel.Hoping to welcome you once more in the meantime we send you our best regardsMr Lorenzo NenciniGMStarhotels Michelangelo Roma

10/10 有夠讚

MonaLiza，Box Elder

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We were happy with the hotel service and its accessibility to St Peter's Square.
於 2023 年 11 月住了 2 晚
LN 於 2024年1月16日回覆
Dear MonaLiza,We cannot but to thank you for taking the time to review so nicely your recent stay at the Starhotels Michelangelo . We are very glad we made your stay an “experience to cherish”.Looking forward to welcoming you back in the future.Mr Lorenzo Nencini General ManagerStarhotels Michelangelo Rome

10/10 有夠讚

Aruna

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Good
於 2024 年 1 月住了 1 晚
LN 於 2024年1月9日回覆
Dear Aruna,we are really glad to know that you appreciated your stay at our hotel.Hoping to welcome you once more in the meantime we send you our best regardsMr Lorenzo NenciniGM

10/10 有夠讚

Julie

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
À côté de la Cité du Vatican, excellents restos à proximité, le petit-déjeuner est merveilleux
於 2024 年 1 月住了 3 晚
LN 於 2024年1月9日回覆
Dear Julie,thanks for your words and for your review regarding your experience in our hotel.Hoping to Welcome you once more, in the meantime we send you our best regardsMr Lorenzo NenciniGeneral Manager

8/10 不錯哦

VALTER

情侶出遊, 團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Ottima location vicino al Vaticano con possibilità di parcheggio hotel non a pagamento (su disponibilità)
於 2024 年 1 月住了 2 晚
LN 於 2024年1月9日回覆
Gentile Valter,grazie per la recensione e per il tempo che ci ha dedicato.In attesa di riaverLa presto con noi, inviamo cordiali salutiLorenzo NenciniDirettore