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卓越套房飯店的評分

卓越套房飯店
Via della Purificazione 38, Rome, Italy

評論

8.4

非常好

10 分，有夠讚；632 則評論中有 271 則" "
8 分，不錯哦；632 則評論中有 235 則" "
6 分，一般般；632 則評論中有 74 則" "
4 分，不太好；632 則評論中有 25 則" "
2 分，很糟糕；632 則評論中有 27 則" "

8.6/10

整潔度

8.4/10

員工素質

7.6/10

設施服務

8.2/10

住宿環境和硬體

8.2/10

環保程度

評論

8/10 不錯哦

CHIU TAP HUNG

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 12 月住了 3 晚
Vincenzo 於 2020年1月25日回覆
Dear Guest, we thank you for your review and we hope to see you again. Regards

6/10 一般般

john

情侶出遊
Senior citizens beware of room # 1. We are seniors and we booked room 1 with the round bed. It looked wonderful and it is a ok room if you want a sauna. Well the pic is a little deceiving probably not in a purposeful way. But the bed is 6 inches off the ground - hence someone with a bad back or has trouble getting themselves off the ground - literally - maybe you should book another room. Just a note we looked at room 2 on the same floor and that bed was not a "conventional" height either. It too was low from the gound. Not as bad as the bed in room 1 though. Also the bedroom bed was so big there was room for only 1 chair. And the closet was adequate for a short stay but it was a tight fit. It had a little room in closet to store your clothes. Shower was ok. Sink water spout was so close to sink edge you could barely get your hands under the spout to wash them. Towels were very thin, but adequate if you don't mind thin towels. Otherwise there are good points. Luckily the manager let us move to another room to finish our stay there and we got a nice room with a nice bed that was comfortable. The air worked well, but it turns off when you leave the room. If it is 90 degrees out side (32 celsius) it is going to be warm in your room when you return from your outing. The bed & bathroom were clean. The floors needed cleaning which we notice they did not mop the entire time we stayed there. The shower stall is tight. No breakfast. Good elevator. Good location. Nice eateries nearb
於 2024 年 5 月住了 5 晚

10/10 有夠讚

Grace

喜歡：整潔度、員工素質和住宿環境和硬體
The front desk staff were extremely helpful and kind. our room had a music theme and was very comfortable.
於 2024 年 5 月住了 2 晚

10/10 有夠讚

Kyle

情侶出遊
喜歡：整潔度、員工素質和設施服務
Everything was to our satisfaction! We showed up and had a great time in Italy and the room was perfect for our ten day stay!
於 2024 年 5 月住了 9 晚

10/10 有夠讚

Rebecca

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We enjoyed our stay at the hotel.
於 2024 年 5 月住了 1 晚

8/10 不錯哦

Rene

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I will recommend this property to anyone to stay in the city center and to enjoy all Rome has to offer
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Rob

團體旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Location was great. Staff were excellent.
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Susan

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Stayed for 6 nights, great staff, we were able to check in early which is nice after a long plane ride. So close to many of the things you want to see in Rome. Great resteraunts and shops nearby. Wonderful, safe and clean area. I would stay here again in a heartbeat.
於 2024 年 4 月住了 6 晚

6/10 一般般

Enrique，San Juan

家庭旅遊
喜歡：整潔度和員工素質
不喜歡：設施服務
A restaurant Osteria Barberini on the same street with tartufo specialties.
於 2024 年 4 月住了 3 晚

8/10 不錯哦

Karen

家庭旅遊
喜歡：員工素質
不喜歡：住宿環境和硬體
The property is a bit dated and not as clean as it should be. Overall had a great stay here
於 2024 年 4 月住了 6 晚

8/10 不錯哦

francesca

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
rapporto qualità prezzo buono posizione comoda
於 2024 年 4 月住了 2 晚

8/10 不錯哦

Agustin

喜歡：整潔度、設施服務和住宿環境和硬體
Excellent location
於 2024 年 4 月住了 3 晚

10/10 有夠讚

Timothy

喜歡：住宿環境和硬體
於 2024 年 4 月住了 2 晚

8/10 不錯哦

Jim

情侶出遊
喜歡：員工素質
Off the beaten path in a central area. Staff were helpful and professional. Great price& location
於 2024 年 4 月住了 3 晚

8/10 不錯哦

Pedro

於 2024 年 4 月住了 5 晚

10/10 有夠讚

Claudia，BARRINGTON

喜歡：整潔度、員工素質和住宿環境和硬體
The property was clean and convenient, and the staff was competent. There was a very minor "hiccup" in that 1:30 pm was given to me (by Expedia/hotel?) as the time when one could get into the room. When there, I was told it was the more typical 2:00 pm, but we couldn't get in until 3:00 pm (due to earlier guests leaving late, maybe.)
於 2024 年 4 月住了 3 晚

6/10 一般般

Jasmine

情侶出遊
喜歡：整潔度
不喜歡：設施服務
We picked this hotel because of its location. The staff was really great at getting us checked in & helping us arrange transpiration to the airport when it was time for us to leave. We had issues with the wifi connecting to our phones & electronics as well as other people who were staying there were saying the same thing. Their after hours number wasn’t really helpful for example, our bathroom door auto locked us out & the employee on the phone told us to wait until the morning staff gets there. We also put the “do not disturb” sign on our door one day since we had everything laid out around the room & were quickly stepping out to grab supplies, however when we got back we saw the room had been tidied up by the cleaning staff despite us having the DND sign on the front of the door. I also woke up with bug bites on my back & along my legs, which made me sleep on top of the blankets for the duration of the trip.
於 2024 年 4 月住了 4 晚

10/10 有夠讚

Angela

喜歡：整潔度、員工素質和住宿環境和硬體
Room was nice & spacious. Just no staff on property from 6pm to 9am
於 2024 年 4 月住了 4 晚

10/10 有夠讚

Dianna

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Close to dining options
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Mike

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Barberini FTW. No hot water. Cute check in agent. Close to everything. Great Center for operations while in the city proper. 10/10, I still got wood.
於 2024 年 3 月住了 3 晚

10/10 有夠讚

Gabriela

喜歡：整潔度、員工素質和住宿環境和硬體
Excellent location,
於 2024 年 4 月住了 3 晚

10/10 有夠讚

John，Ellington

喜歡：整潔度、員工素質和住宿環境和硬體
Great experience
於 2024 年 4 月住了 3 晚

10/10 有夠讚

Jacek

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This is a great boutique hotel, a short walk to Trevi Fountain. It also is a super location for stop #8 on the hop-on, hop-off busses (which we highly recommend). We found our room to be excellent - we had the sauna room. Super spacious, clean, and comfortable. We were close to many great eateries and cafes. I would have no issues staying here again if we get back to Rome!
於 2024 年 4 月住了 3 晚

10/10 有夠讚

Lowe

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We stayed only couple of nights ! Good location, close to Trevi and Spanish steps.
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Tomoka

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The receptionists were so helpful and the location is very convenient so that we walked to the tourists attractions without using any transportations.
於 2024 年 4 月住了 6 晚

10/10 有夠讚

Tina，Castro Valley

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
This was a hotel that provided true value and allowed us to make our 2 week trip to Rome a reality. We knew we would spend minimal time in the hotel because our focus was on sight seeing. We wanted the fundamentals only from the hotel and they delivered. It was very clean. Rooms were cleaned and towels changed daily. The location was excellent! We were close to multiple metro stops and could easily walk to the Trevi fountain, the Coliseum, Roman Forum, Spanish Steps, Borghese gardens, and Roma Termini. It was surrounded by multiple shopping and dining options. The staff was very knowledgeable. Very safe area. There was a smallish elevator which always worked and was very helpful for taking luggage to the 3rd floor. We definitely recommend Excellence Suite to anyone looking for a great value!
於 2024 年 3 月住了 15 晚

10/10 有夠讚

Kevin，Templestowe Lower

情侶出遊
Great room and great location. The staff were friendly and keen to help with any issues. Very happy with our stay and would definitely stay there again
於 2024 年 4 月住了 4 晚

8/10 不錯哦

Masafumi

喜歡：整潔度、員工素質和住宿環境和硬體
地下鉄とローマの観光地域を歩いて行ける距離に位置しており利便性の良い立地にあります。 スタッフも丁寧でチェックイン時に紙地図で観光スポットを教えてくれます。 しかし、早朝と深夜は受付が不在のためチェックアウトするときは事前に伝えておく必要があります。 不満な点は特にありませんでした
於 2024 年 3 月住了 3 晚

2/10 很糟糕

Jerry

家庭旅遊
不喜歡：設施服務和住宿環境和硬體
The power went out during our stay twice. One time was during the middle of a shower in the most inconvenient time. There are hardly any amenities. Only toilet paper, 2 cups, mini fridge, a safe and hot water kettle. Everything else will be self provided. Daily House keeping and fresh towels are available. All and all I would not stay here again.
於 2024 年 3 月住了 5 晚
Vincenzo 於 2024年4月5日回覆
Gentile Jerry,la ringraziamo per il suo feedback.Premesso che in bagno sono presenti oltre al set di asciugamani completo, gel doccia shampoo in abbondante quantità, sapone, cuffie e asciugacapelli, sarebbe stato sicuramente più corretto da parte sua se avesse anche spiegato il motivo per cui la corrente è andata via per ben 2 volte e solamente nella sua camera.Le risultava difficile dire che per ben 2 volte ha attaccato alle prese di corrente un dispositivo ad alto assorbimento e senza il necessario riduttore, rischiando di far saltare il circuito elettrico della sua camera.Il dispositivo di sicurezza presente in ciascuna camera ha evitato il peggio.La prima volta, anche se con fatica, possiamo provare a comprendere la sua disattenzione ma la seconda volta, dopo che era stato informato, no

8/10 不錯哦

Jorge

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The room are very clean and the location is convenient and centrally located
於 2024 年 3 月住了 2 晚
Vincenzo 於 2024年4月5日回覆
Dear guest,thank you for your feedback and your stay at the Excellence Suite.We hope to see you againRegards

10/10 有夠讚

MARCO

於 2024 年 3 月住了 6 晚

10/10 有夠讚

Ihor

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 4 晚

10/10 有夠讚

Armando

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
location
於 2024 年 3 月住了 2 晚
Vincenzo 於 2024年3月26日回覆
Dear guest,thank you for your feedback and your stay at the Excellence Suite.We hope to see you againRegards

10/10 有夠讚

Mandeep

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Great
於 2024 年 3 月住了 2 晚
Vincenzo 於 2024年3月26日回覆
Dear guest,thank you for your feedback and your stay at the Excellence Suite.We hope to see you againRegards

10/10 有夠讚

Wendy

情侶出遊
Excelente opción, cama cómoda, baño impecable, totalmente moderno, respondieron todas mis inquietudes, súper bien ubicado… Lo recomiendo ampliamente
於 2024 年 3 月住了 3 晚
Vincenzo 於 2024年3月22日回覆
Dear guest,thank you for your feedback and your stay at the Excellence Suite.We hope to see you againRegards

10/10 有夠讚

Lycely

家庭旅遊
Buena
於 2024 年 3 月住了 1 晚
Vincenzo 於 2024年3月22日回覆
Dear guest,thank you for your feedback and your stay at the Excellence Suite.We hope to see you againRegards

8/10 不錯哦

Nancy Margaret

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Close to all attractions. Clean and safe. Staff was helpful and accommodating. Very enjoyable stay
於 2024 年 3 月住了 9 晚
Vincenzo 於 2024年3月22日回覆
Dear guest,thank you for your feedback and your stay at the Excellence Suite.We hope to see you againRegards

8/10 不錯哦

maria

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Esta muy bien ubicada.
於 2024 年 3 月住了 6 晚
Vincenzo 於 2024年3月22日回覆
Dear guest,thank you for your feedback and your stay at the Excellence Suite.We hope to see you againRegards

8/10 不錯哦

Adelina

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Sehr nettes Personal an der Rezeption. Der Aufzug ist mittlerweile in Betrieb, manchmal hört man sein Piepsen wenn er fährt auch in seinem Zimmer. Die Unterkunft ist sehr zentral! Die Metrohaltestelle Barberini ist gleich um die Ecke. Der Fernseher hing in unserem Zimmer recht unpraktisch hoch an der Wand sodass, wenn man ihn nutzen wollte, eine sehr steile Neigung des Nacken nötig gewesen wäre. Aber draussen war die Welt viel interessanter, sodass er bei uns keinen Nutzen gefunden hat. Im Zimmer gibt es alles was man braucht und die Reinigungskräfte sind äußerst nett und zuvorkommend. Eine zweite Bettdecke gab es auf Anfrage auch. Jedoch waren die Betten bzw. die Bettdecke nicht bezogen, sondern das Innenfutter der Decke lag auf dem Bezug und nicht in ihm. Das war etwas komisch. Für die zweite Decke bekamen wir leider keinen Bezug. Dies lässt sich bestimmt einfach beheben. Uns war es nicht so wichtig.
於 2024 年 3 月住了 2 晚
Vincenzo 於 2024年3月14日回覆
Dear guest,thank you for your feedback and your stay at the Excellence Suite.We hope to see you againRegards

10/10 有夠讚

shinichi

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
入口は見落としがちですが　入口上の旗が目印です
於 2024 年 3 月住了 4 晚
Vincenzo 於 2024年3月14日回覆
Dear guest,thank you for your feedback and your stay at the Excellence Suite.We hope to see you againRegards

10/10 有夠讚

Andrea

喜歡：整潔度、員工素質和住宿環境和硬體
Muy buena opción sobre todo si tienes que hacer checkin fuera de horarios, las indicaciones son claras y buenas, nos dejaron Te en la habitación me gustaría que también dejaran opción de café, por lo demás muy lindo en relación al precio y la zona muy buena.
於 2024 年 2 月住了 3 晚
Vincenzo 於 2024年2月29日回覆
Dear guest,thank you for your feedback and your stay at the Excellence Suite.We hope to see you againRegards

8/10 不錯哦

Mirlon

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Overall the place is good!!! But I suggest need to have at least one person who will get the call from outside/customer like what happened to me my flight is early than expected due to my flight schedule I know that is not the hotel fault but need costumer help we arrive around 7:30 am the checking time is 9:00 am I keep calling the phone listed and keep pressing the door bell nobody answered. That day is so so cold out we need a shelter to keep warm even the premises accomodation like a reception area but no body help us. We walk to the neighbors hotel and we saw they have receptionist at the counter 24/7. I wish this hotel do the same thing.
於 2024 年 2 月住了 3 晚
Vincenzo 於 2024年2月23日回覆
gentile cliente,desideriamo puntualizzare alcune cose importanti per dar un senso alle tue parole.La struttura vicino all'Excellence Suite offre un servizio di reception 24h, ovviamente anche i prezzi sono decisamente differenti. Questo per un motivo molto semplice, i servizi si pagano.Il nostro managment ha seguito un'altra politica è offre la disponibilità del servizio di reception dalle 9 alle 18 e un numero attivo 24h per qualsiasi esigenza.E' strano pensare che tu chiamassi un numero per diverso tempo e nessuno ti rispondesse, mentre l'hotel vicino, al quale ti sei rivolto, ha ricevuto risposta alla prima chiamata.

10/10 有夠讚

Tesfai

於 2024 年 2 月住了 5 晚
Vincenzo 於 2024年2月20日回覆
Dear guest,thank you for your feedback and your stay at the Excellence Suite.We hope to see you againRegards

10/10 有夠讚

Ingrid

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 5 晚
Vincenzo 於 2024年2月19日回覆
Dear guest,thank you for your feedback and your stay at the Excellence Suite.We hope to see you againRegards

10/10 有夠讚

Jesper Marquard

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Super gods Til prisen.
Super god til prisen, og fin beliggenhed. Kan dog være lidt svært at finde, da de ikke just skilter med de er et hotel. Man kan få 10% hvis man betaler kontant, skal dog betales når man får nøglen, så husk evt mange kontanter.
於 2024 年 2 月住了 4 晚
Vincenzo 於 2024年2月19日回覆
Dear guest,thank you for your feedback and your stay at the Excellence Suite.We hope to see you againRegards

8/10 不錯哦

Myriam

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Muy bueno
Muy buenos, muy amables, limpio, cómodo y céntrico
於 2024 年 2 月住了 3 晚
Vincenzo 於 2024年2月19日回覆
Dear guest,thank you for your feedback and your stay at the Excellence Suite.We hope to see you againRegards

10/10 有夠讚

Paul

喜歡：整潔度和員工素質
於 2024 年 2 月住了 6 晚
Vincenzo 於 2024年2月19日回覆
Dear guest,thank you for your feedback and your stay at the Excellence Suite.We hope to see you againRegards

10/10 有夠讚

KHAI

於 2024 年 2 月住了 2 晚
Vincenzo 於 2024年2月13日回覆
Dear guest,thank you for your feedback and your stay at the Excellence Suite.We hope to see you againRegards

10/10 有夠讚

Nely

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excelente ubicación , cómodo con lo escencial que te permitirá tener una buena estancia, tienes todo cerca, metro, bus, restaurantes y una pequeña tienda en la esquina que te facilita la existencia por está abierta 24 horas , llegas caminando a donde quieras inclusive una lavandería a unas cuadras
於 2024 年 2 月住了 4 晚
v 於 2024年2月13日回覆
Dear guest,thank you for your feedback and your stay at the Excellence Suite.We hope to see you againRegards

10/10 有夠讚

carole

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Super hôtel pour visiter Rome
Hôtel idéalement placé pour visiter Rome. Très pratique et surtout très confortable. Je recommande.
於 2024 年 2 月住了 3 晚
Vincenzo 於 2024年2月13日回覆
Dear guest,thank you for your feedback and your stay at the Excellence Suite.We hope to see you againRegards