My experience was terrible. I booked two rooms and however, encountered an unexpected emergency therefore I wasn’t able to make it. I called WoodSpring Suites to inform them of what happened, I was told to call Expedia for a refund because I booked through Expedia. Expedia was very understanding of my situation and called Woodsprings Suites to attempt to get a refund. WoodSprings Suites denied me a refund and I was charged full price for both rooms.
Saige
於 2024 年 5 月住了 1 晚
2/10 很糟糕
Iris
2024年5月4日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I didn’t even stay here. I came back another time and my work computer got hacked. Not only that but the pest control men wanted to come spray in my room while I was in the room with no warning. Not only did the guy basically come in the room to look at my things. I moved rooms after, and ended up not being able to work, use my phone (due to WiFi restrictions which were not secure) but my entire stay I couldn’t even feel at ease. Between the loud noises, constant wall banging of some sort and glaring looks from the maintenance man…Do not stay here. This place used to be nice it’s gone downhill. I’d give it no stars if I could.
Iris
於 2024 年 3 月住了 1 晚
2/10 很糟糕
stacia,euharlee
2024年5月4日
They had a busted water pipe and cancelled our stay
stacia
於 2024 年 5 月住了 1 晚
8/10 不錯哦
Scott
2024年4月12日
喜歡:整潔度和員工素質
不喜歡:設施服務
The kitchenette was not stocked with any dishes or utensils!