The room we stay in was 213. When we got to our room it was raining, and it was leaking water from our window very bad, soaking the granite sil and the AC unit below it, used our towels cleaned it up, placed more under it. Went to call the front desk and the phone wouldn't work, pulled out the nightstand to figure out why, and found random pills behind it on the floor. Went to the front desk and he came to look at it, offered us a new room, but it would have been drastically smaller, and with 5 kids with us, it wouldn't have worked so we stuck it out. I had asked for new towels and never got any, when i went down and asked around 8pm he informed me it would be another hour, still never got any. I am not happy at all with this stay minus the staff was decently nice.