The West End Flats offers a convenient airport location with amenities like in-room WiFi, laundry facilities, bike parking, a firepit, an off-leash pet area, and concierge services.
Located in West End, a neighborhood in Roanoke, The West End Flats is in the entertainment district and near the airport. Mill Mountain Star and Showtimers Community Theatre are local landmarks, and some of the area's activities can be experienced at River's Edge Sports Complex and Regal Valley View Grande. Looking to enjoy an event or a game while in town? See what's happening at Salem Civic Center or Jefferson Center. Be sure not to miss outdoor adventures like rock climbing, hiking/biking trails, and mountain biking, or hop on a moped rental nearby and take a self-guided tour around the aera. Visit our Roanoke travel guide
You can look forward to a firepit, laundry facilities, and a bar at The West End Flats. Guests can connect to free in-room WiFi.
Additional perks include:
Free self parking
An electric car charging station, express check-out, and a vending machine
Barbecue grills, smoke-free premises, and bicycle parking
Room features
All guestrooms are individually furnished, and feature comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and separate sitting areas.
More conveniences in all rooms include:
Heating and ceiling fans
LED light bulbs and eco-friendly cleaning products
Bathrooms with shower/tub combinations and free toiletries
65-inch Smart TVs with Netflix, Hulu, and streaming services
Furnished balconies or patios, wardrobes/closets, and separate sitting areas
Fee: USD 50 per pet per night (maximum USD 100 per stay)
Service animals exempt from fees
Off-leash area
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
2 accessible parking spaces
Area rugs in public areas
Front entrance ramp
No elevator (single-level property)
Smooth flooring in public areas
Smooth flooring in room
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Smoking not allowed
Services and conveniences
Concierge services
Electrical adapters
Guidebooks
Iron/ironing board
Local maps
Luggage storage
Mobile key entry
Restaurant dining guides
Vending machine
Virtual front desk
Location highlights
In a historical district
In an entertainment district
Near a hospital
Near a train station
Near a zoo
Near the airport
Things to do
Bicycle parking
Bicycle storage
Bicycle tours
Bicycle rentals nearby
Hiking/biking trails nearby
Rock climbing nearby
Scooter/moped rentals nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
2 floors
24 units
Bicycle parking
Bicycle storage
Built in 1906
Cleaning products are eco-friendly
Electric car charging station
Individual decor
Individual furnishings
Some LED lighting used
Soundproofing
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 30
Minimum check-in age: 21
Check-out
Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 30
Express check-out available
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 72 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
Access methods
Access code, private entrance
Pets
Pets allowed for an extra charge of USD 50 per pet, per night (maximum USD 100 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
An off-leash area is available
Children and extra beds
Children are welcome
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: USD 200 per accommodation, per stay
We have included all charges provided to us by the property.
Optional extras
Pet fee: USD 50 per pet, per night (maximum USD 100 per stay)
Service animals are exempt from fees
Early check-in fee: USD 30 (subject to availability)
Late check-out fee: USD 30 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
This property does not have elevators
Frequently asked questions
Is The West End Flats pet-friendly?
Yes, cats and dogs are allowed at this property. There's a fee of USD 50 per pet, per night. Service animals are exempt from fees.
How much does it cost to stay at The West End Flats?
As of 2026/6/28, prices found for a 1-night stay for 2 adults at The West End Flats on 2026/7/12 start from NT$2,837, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is free at this property.
What time is check-in at The West End Flats?
Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in is available for a fee of USD 30 (subject to availability).
What time is check-out at The West End Flats?
Check-out is at 11:00 AM. Late check-out is available for USD 30 (subject to availability).
Where is The West End Flats located?
Located in West End, this luxury aparthotel is within a 10-minute walk of Shaftman Performance Hall and Jefferson Center. Virginia Museum of Transportation and The River Rock are also within 15 minutes. Roanoke Station is 18 minutes by foot.
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Reviews
The West End Flats Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Converted health department bldg. Very cool. Clean and good room.
Chad
Stayed 2 nights in Apr 2026
Verified
10/10 Excellent
Charles
2026/1/28
Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean, quiet, roomy
Charles
Stayed 2 nights in Jan 2026
Verified
10/10 Excellent
Christian
2026/2/4
Liked: Cleanliness, amenities, communication
Unbelievable room, location, and great communication. Will easily here, again .
Christian
Stayed 1 night in Feb 2026
Verified
8/10 Good
Madeline
2026/4/6
Liked: Check-in, communication, listing accuracy
Was a bit grungy in appearance (the cement floors have an odd design that makes them look dirty even though they are clean) & a little hard to find the entrance to the building, but overall serviceable and convenient as a place to crash for a night, and if you needed somewhere to stay long term in the area I can see it being very possible to make the space comfortable.
Madeline
Stayed 1 night in Mar 2026
Verified
8/10 Good
John
2026/2/1
Liked: Cleanliness, amenities, communication
Nice place conveniently located close to things! Parking was easy. The only thing I didn’t like is that they didn’t have white towels.
Location was great (love the brewery) and parking was easy and convenient. Check in was easy. Bed was low to the ground and pillows were in the flat side. Couldn't get the TV in the bedroom to connect (needed Roku login). Couch in livingroom was a little worn and when the air came on, it was very loud throughout the night.
Taryn
Stayed 1 night in Apr 2026
Verified
8/10 Good
Annette
2026/2/26
Liked: Cleanliness, amenities, communication
Easy check in, everything was clean, kitchen fully stocked for whatever we might need, great outdoor space for our dogs, location is central to everything we needed. Only thing we couldn’t figure out is it looked like a previous customer left their personal shampoo/conditioner there and the hotel left it for our use.
Annette
Stayed 1 night in Feb 2026
Verified
10/10 Excellent
John
2025/10/17
Liked: Cleanliness, room comfort, communication
Perfect stay in a friendly neighborhood. Great that AFOG Brewery is on sight. It has a great outdoor seating area.
John
Stayed 1 night in Oct 2025
Verified
10/10 Excellent
John
2025/12/6
Liked: Cleanliness, property conditions & facilities, communication
Room was exactly as described. Great location - fit my needs as needed
I did not know what to expect, but I was pleasantly surprised. The apartment was huge and fully stocked with everything I could think of. Everything was very clean, but definitely lived in. I was very comfortable and would definitely stay here again. Bonus was the Brewary at the end of the hallway. The bartender explained how the building was an old department of health building that was transformed into these apartments. Brilliant use of a building!
Taryn
Stayed 1 night in Mar 2026
Verified
10/10 Excellent
Linda
2025/10/1
Liked: Cleanliness, room comfort, communication
Hotel was very unique, an old school modernized into a great hotel. Close to downtown with great restaurants. We walked downtown and got uber back to hotel. Would stay again!
Linda
Stayed 1 night in Sep 2025
Verified
10/10 Excellent
Tina
2025/10/7
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great room!
Tina
Stayed 1 night in Oct 2025
Verified
10/10 Excellent
Jane
2025/9/13
Liked: Cleanliness, amenities, property conditions & facilities, communication
Love the attached brewery! Clean and comfortable!
Jane
Stayed 1 night in Sep 2025
Verified
10/10 Excellent
John
2025/10/17
Liked: Cleanliness, room comfort, communication
Excellent venue. Easy parking in a friendly neighborhood; walking distance to downtown; AFOG brewery on-site. Clean and comfortable room.
John
Stayed 1 night in Oct 2025
Verified
10/10 Excellent
Jennifer
2025/12/6
Liked: Cleanliness, amenities, communication
Easy check in and check out. Great security. Huge tvs. Very clean.
Jennifer
Stayed 2 nights in Dec 2025
Verified
10/10 Excellent
Casey
2025/2/4
Liked: Cleanliness, property conditions & facilities, communication
Beautiful and quiet and so friendly
Casey
Stayed 1 night in Feb 2025
Verified
10/10 Excellent
Jessica
2025/2/9
Liked: Cleanliness, amenities, property conditions & facilities, communication
My stay was fantastic. Location near by lots of local restaurants and breweries. Would definitely come back again.
Jessica
Stayed 3 nights in Feb 2025
Verified
8/10 Good
Gabrielle
2025/10/26
Liked: Cleanliness, amenities, property conditions & facilities, communication
I thought the unit was nice however there were some cleanliness issues, staining/what looked like mold on the shower curtain, and the towels were really flimsy and kinda cheap. I feel like with a few updates it could be even nicer but it was a fine place for a few days. Definitely a good location and was quiet.
Gabrielle
Stayed 3 nights in Oct 2025
Verified
10/10 Excellent
Veronica
2025/5/8
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very quaint and cozy. Full of all essential amenities. Great for a long Vacation or a Staycation.
Veronica
Stayed 1 night in May 2025
Verified
10/10 Excellent
Kathryn
2025/6/23
Liked: Cleanliness, room comfort, communication
Unique property. Very comfortable. Full kitchen. Nice to have brewpub on property. Very walkable to downtown.
Kathryn
Stayed 3 nights in Jun 2025
Verified
8/10 Good
Francine
2025/2/28
Liked: Cleanliness, room comfort
Very reasonable for such a comfortable room with full kitchen. But book early as an additional registration process is required.
Overall the stay was great clean and felt safe but when we arrived and got settled in we noticed we didn’t have any wash cloths and tried to email but no response.
Ravonda
Stayed 1 night in May 2025
Verified
8/10 Good
Brenda
2025/3/27
Liked: Cleanliness, property conditions & facilities, communication
The room was in an old government bldg repourposed with apartments. Nice space. Comfortable bed. Couple things...no wash cloths, nightstand light switch broken so my phone didn't charge. Check in. Online check in was tedious