In-room safe, individually decorated, desk, iron/ironing board
Check availability

Reviews of Maria's By the Sea Hotel

3.5 out of 5
Maria's By the Sea Hotel
Road Town, Road Town, Tortola

Reviews

8.8

Excellent

Rating 10 - Excellent. 339 out of 664 reviews" "
Rating 8 - Good. 230 out of 664 reviews" "
Rating 6 - Okay. 62 out of 664 reviews" "
Rating 4 - Poor. 24 out of 664 reviews" "
Rating 2 - Terrible. 9 out of 664 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Shantelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very happy with the hotel outside of the fact that I booked a premium king suite with ocean view which I verified with staff. When I arrived to the room I noted that there were two double maybe full sized beds. When I alerted staff they simply stated my room selection was not guaranteed because I booked with Expedia even though front desk staff stated moments earlier that was the room I was to receive.
Stayed 1 night in May 2024

8/10 Good

Dan, Overland Park

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very close to everything...great restaurants....the ferry dock is close by too. The rooms were clean and large, and the air conditioning was really nice. A musical group outside was still too loud on the 4th floor. The staff was helpful at times, but some were not friendly. We weren't there when a cruise ship was docked, but can imagine it is very crowded in the streets.
Stayed 2 nights in May 2024
Response from Agnes on 2024/5/15
Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from Agnes on 2024/5/15
Thanks for staying with us. We appreciate your feedback.

6/10 Okay

Alison

Traveled with group, Traveled with family
Liked: Amenities
Check in… very hard to interact with front desk staff due to the protective window in place that had a very small hole so hearing one another was very difficult. Luggage cart had deflated wheels so very hard to use. Shower drain had no plug so open to pipes which looked gross. Food at onsite restaurant was great and servers vey friendly.
Stayed 2 nights in Apr 2024
Response from Agnes on 2024/5/15
Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

JUDIE

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were wonderful. They were very friendly
Stayed 1 night in May 2024
Response from Agnes on 2024/5/8
Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

Mark

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful and safe setting close to everything- great shops and restaurants- only issue is the front desk people are hard to hear thru the very large plexiglass setting and they are not there 24/7
Stayed 1 night in Apr 2024
Response from Agnes on 2024/5/8
Thanks for staying with us. We appreciate your feedback.

6/10 Okay

Eduard

Liked: Cleanliness, staff & service, amenities
Good central location. Fridge easy working and staff changed it out. Properly can use some TLC.
Stayed 2 nights in May 2024
Response from Agnes on 2024/5/8
Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

Nicole

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very spacious and clean. I was impressed when I saw a small sewing kit in the bathroom. Everyone was friendly. Especially Jessie at the restaurant. Hotel was also very close to the ferry terminal and it was a quick walk to the hotel. I absolutely love it there and I will be back
Stayed 1 night in Apr 2024
Response from Agnes on 2024/5/5
Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

Miki

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Ferry dock and Cruise terminal... Safe area to walk around with good restaurants close by. Car rental on property, nice pool and friendly staff.
Stayed 1 night in Apr 2024
Response from Agnes on 2024/4/29
Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location of the property, and I also like the fact that the dining area was by the water.
Stayed 1 night in Apr 2024
Response from Agnes on 2024/4/29
Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

Sharleen

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, convenient, friendly staff, beautiful room & ocean view, great breakfast & bar drinks
Stayed 1 night in Apr 2024
Response from Agnes on 2024/4/29
Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a very nice place to stay and walkable to all the shopping. The room was large and very clean.
Stayed 1 night in Apr 2024
Response from Agnes on 2024/4/23
Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

Marcy

Liked: Cleanliness, staff & service, property conditions & facilities
Great place on the water with super friendly staff. Very clean and comfortable rooms! And is a short walk to Pusser’s!
Stayed 1 night in Apr 2024
Response from Agnes on 2024/4/23
Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

Roe

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms and very convenient to the marina. Food on property is good and so is service.
Stayed 1 night in Apr 2024
Response from Agnes on 2024/4/23
Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

Michaelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front check in are very friendly and helpful.
Stayed 1 night in Apr 2024
Response from Agnes on 2024/4/20
Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Location and price. Wow the balcony
Stayed 1 night in Apr 2024
Response from Agnes on 2024/4/18
Thanks for staying with us. We appreciate your feedback.

8/10 Good

Javier D

Stayed 2 nights in Apr 2024
Response from Agnes on 2024/5/8
Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

Steve

Traveled with group
Very lovely right on the water
Stayed 1 night in Apr 2024
Response from Agnes on 2024/4/13
Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

Peter

Very happy w Maria’s. I booked based on other good reviews. My room was on par with many business hotels I’ve stayed at in major US cities. It’s a short walk from the ferry terminal and close to many restaurants. It was very convenient after a long day of travel before picking up a charter boat. Definitely would stay again.
Stayed 1 night in Apr 2024
Response from Agnes on 2024/4/24
Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

Donald

Stayed 1 night in Apr 2024
Response from Agnes on 2024/5/5
Thanks for staying with us. We appreciate your feedback.

8/10 Good

Dimitar, Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel, location was great
Stayed 1 night in Apr 2024
Response from Agnes on 2024/4/11
Thanks for staying with us. We appreciate your feedback.

2/10 Terrible

Cheilinett

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The ac stop working during the night. I call to see if someone can come and assist they was nobody to assist us. I ask the security guy he say there is nobody in here to help me with that. The room that I booked was not the room that i received because they they ain had the room that I pay for available.
Stayed 2 nights in Apr 2024
Response from Agnes on 2024/4/8
Thanks for staying with us. We appreciate your feedback. We apologize for any inconvenience caused.

8/10 Good

Ralph

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was only one day didn’t get to see everything
Stayed 1 night in Apr 2024
Response from Agnes on 2024/4/8
Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

Anke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are quite spacious. Everyone was very kind and sociable
Stayed 2 nights in Apr 2024
Response from Agnes on 2024/4/8
Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

John

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Loved the big cool rooms - we were there for 7 nights so really valued the space
Stayed 3 nights in Mar 2024
Response from Agnes on 2024/4/8
Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Agnes on 2024/4/2
Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

Michael, St. Helens

Traveled with partner
Liked: Property conditions & facilities
Yo
Stayed 3 nights in Mar 2024
Response from Agnes on 2024/4/2
Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

Roxane

Stayed 1 night in Mar 2024
Response from Agnes on 2024/4/17
Thanks for staying with us. We appreciate your feedback.

8/10 Good

Gerardo

Liked: Cleanliness, staff & service
Nice beach area
Stayed 1 night in Mar 2024
Response from Agnes on 2024/3/26
Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

KShante

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Agnes on 2024/3/23
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Kenneth, Slidell

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Immaculate, ocean view and balcony available, near the ferry.
Stayed 1 night in Mar 2024
Response from Agnes on 2024/3/18
Thanks for staying with us. We appreciate your feedback.

6/10 Okay

Gregory

Good location to services outside of hotel. Hot water was not functioning the first night but was fixed by late morning the following day.
Stayed 3 nights in Mar 2024
Response from Agnes on 2024/3/18
Thanks for staying with us. We appreciate your feedback.

2/10 Terrible

Oksana

Stayed 1 night in Mar 2024
Response from Agnes on 2024/4/5
Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

Amit

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only reason I gave a 4 star for property facilities is because I ate at their restaurant and ordered a chicken ceaser salad and it came completely wet and soggy with chicken on top. Never eaten a ceaser salad like that. Other than that the stay was good. Just the food I tried I did not like.
Stayed 4 nights in Mar 2024
Response from Agnes on 2024/3/11
Thanks for staying with us. We appreciate your feedback.

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Accessibility to downtown.
Stayed 2 nights in Feb 2024
Response from Agnes on 2024/3/3
Thank for staying with us. We look forward to welcoming you again in the future

10/10 Excellent

robert

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A short walking distance from the ferry and walking distance to docks. Clean, quiet, and a very short walk to numerous dining locations. The staff was friendly and helpful.
Stayed 1 night in Feb 2024
Response from Agnes on 2024/2/27
Thank you your review. We look forward to welcoming you again.

8/10 Good

Yasmin

Stayed 1 night in Feb 2024
Response from Agnes on 2024/3/23
Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I ended up staying here on a last minute trip to Tortola and was impressed by this property. Clean, well maintained and the staff were extremely friendly!
Stayed 1 night in Feb 2024
Response from Agnes on 2024/2/23
Thank you for your review. We look forward to welcoming you again.

10/10 Excellent

Amy

Traveled with family
Easy access to ferry terminal and restaurants
Stayed 1 night in Feb 2024
Response from Agnes on 2024/2/23
Thank you for your review. We appreciate it.

10/10 Excellent

Kimberly, Oak Island

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Agnes on 2024/2/23
Thank you for your review.

8/10 Good

Alfonso

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2024
Response from Agnes on 2024/2/23
Thank you for taking the time to review. We appreciate it.

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location, walking distance to shops and restaurants. Room was not ready until 3:30, but they gave us an extra 30 mins for a late check out.
Stayed 1 night in Feb 2024
Response from Agnes on 2024/2/16
Thank you for staying with us.

10/10 Excellent

Charles A

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Agnes on 2024/2/16
Thank for your review.

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Agnes on 2024/2/16
Thank for your review.

10/10 Excellent

Mary

Liked: Property conditions & facilities
A great stay. Pool was nice.
Stayed 1 night in Feb 2024
Response from Agnes on 2024/2/16
Thank you for your review.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick 1 niter
Great location close to food and drink.
Stayed 1 night in Feb 2024
Response from Agnes on 2024/2/16
Thank for review.

10/10 Excellent

Clyde

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is a good hotel - the room was good and clean. The staff was efficient. I’d recommend to friends
Stayed 4 nights in Feb 2024
Response from Agnes on 2024/2/16
Thank you for staying with us.

10/10 Excellent

Lori

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again.
Stayed 1 night in Feb 2024
Response from Agnes on 2024/2/9
Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, very nice room with microwave, refrigerator & small bar area with coffee. The staff was wonderful! Everyone including the housekeeping lady who greeted me with "Good Morning Love," were wonderful. I would definitely stay here again & , God wiling, I will again soon
Stayed 1 night in Feb 2024
Response from Agnes on 2024/2/9
Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Agnes on 2024/2/9
Thanks for staying with us. We appreciate your feedback.