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柯洛娜江濱萬豪居家飯店的評分

3 out of 5
柯洛娜江濱萬豪居家飯店
1015 Montecito Dr, Corona, CA

評論

8.4

非常好

10 分，有夠讚；401 則評論中有 226 則" "
8 分，不錯哦；401 則評論中有 90 則" "
6 分，一般般；401 則評論中有 45 則" "
4 分，不太好；401 則評論中有 18 則" "
2 分，很糟糕；401 則評論中有 22 則" "

8.8/10

整潔度

8.8/10

員工素質

8.6/10

設施服務

8.6/10

住宿環境和硬體

8.4/10

環保程度

評論

8/10 不錯哦

Chihming，taiwan

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Must stay next time!
Nice room size and condition with full kitchen equipment! Must stay next time!
Cindy 於 2016年1月24日回覆
Thank you for your rating and comments.

10/10 有夠讚

Carol

於 2024 年 3 月住了 1 晚
Shawn Roberts 於 2024年4月26日回覆
Hello Carol,Thank you for staying at the Residence Inn Corona Riverside. Hope you visit here again soon.

10/10 有夠讚

Bolivar

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
As advertised
於 2024 年 3 月住了 1 晚
Shawn Roberts 於 2024年4月26日回覆
Hello Bolivar,Thank you for staying at the Residence Inn Corona Riverside. Hope you visit here again soon.

10/10 有夠讚

Fatima

喜歡：整潔度、員工素質和住宿環境和硬體
Good
於 2024 年 3 月住了 1 晚
Shawn Roberts 於 2024年4月26日回覆
Hello Fatima,Thank you for staying at the Residence Inn Corona Riverside. Hope you visit here again soon.

10/10 有夠讚

Richard

Easy to check in and perfect location
於 2024 年 3 月住了 1 晚
Shawn Roberts 於 2024年4月26日回覆
Hello Richard,Thank you for staying at the Residence Inn Corona Riverside. Hope you visit here again soon.

10/10 有夠讚

Mauro

喜歡：整潔度、員工素質和住宿環境和硬體
It took me a while to find the entrance. Paying for parking outside seems unnecessary
於 2024 年 2 月住了 1 晚

6/10 一般般

Melanie

家庭旅遊
喜歡：住宿環境和硬體
不喜歡：員工素質和客房舒適度
於 2024 年 2 月住了 1 晚
SR 於 2024年2月21日回覆
Melanie,Thank you for spending your time with us here at the Residence Inn. Hope to see you here again soon.

4/10 不太好

Daniel

商務旅客
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Dirty, poorly clean
於 2024 年 1 月住了 3 晚
KD 於 2024年2月21日回覆
Dear Daniel,Thank you for sharing your feedback on your recent stay with us. We do apologize for the inconvenience during your stay as we can understand the frustration in that. I will run this over with our team to ensure we correct these issues and hopefully we'll get to see you again down the road on your next trip out here.

8/10 不錯哦

Rosalin

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Started off well and then disappointment
Hotel is nice and clean. I loved having a refrigerator and stove in the room. I would have to agree with others on the parking fee being unjustified. The hotel is inside of a very large shopping center and there’s plenty of parking all around yet there’s a parking fee to park in a public space. Breakfast was served from 7:30-9:00 if I remember correctly. By the time I went downstairs with my daughters there were 3 sausage patties left, 3 English muffins and a few slices of bread and yogurts. I asked if they would be putting more food out and they said they were out of food. Only thing that made this hotel worth my stay was the location. Other than that, I more than likely wouldn’t stay here again. The “free” breakfast wasn’t worth it and the parking fee was the deal breaker.
於 2024 年 1 月住了 1 晚
SR 於 2024年2月21日回覆
Rosalin,Thank you for the kind words about the property. We do have a lot of guests here and our breakfast layout and choices are top notch. Should you come back here to stay with us our breakfast times will be for sure pointed out to you and your family.

10/10 有夠讚

Tanyan

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 2 晚
SR 於 2024年2月21日回覆
Tanyan,Thank you for spending your time with us here at the Residence Inn. Hope to see you here again soon.

8/10 不錯哦

Donald

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Booked last minute and the staff was super friendly and helpful. Room was clean and the kitchen was great to have. Couch bed wasnt the most comfortable but it was decent.
於 2024 年 1 月住了 2 晚
SR 於 2024年2月21日回覆
Donald,Thank you for the kind words about the staff and the rooms being clean. Hope to see you here again.

10/10 有夠讚

Tessa

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚
SR 於 2024年2月21日回覆
Tessa,Thank you for spending your time with us here at the Residence Inn. Hope to see you here again.

10/10 有夠讚

Edith

家庭旅遊
喜歡：員工素質、設施服務和住宿環境和硬體
於 2024 年 1 月住了 1 晚
SR 於 2024年2月21日回覆
Edith,Thank you for spending your time here at the Residence Inn. Hope to see you back here soon.

10/10 有夠讚

KEN

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
A GREAT CHOICE
We couldn't ask for more. Very clean, safe, and quiet. Great Room ! Loved the layout.
於 2024 年 1 月住了 1 晚
SR 於 2024年2月21日回覆
Ken,I'm so glad you had a safe, clean, and quiet stay here. Please do not hesitate to come back rather business or personal, your always welcome to the Residence Inn in Corona

10/10 有夠讚

Alma

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 1 月住了 1 晚
SR 於 2024年2月21日回覆
Alma,Thank you for spending your time with us here at the Residence Inn. Looking forward to your next visit.

10/10 有夠讚

yesenia

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Stayed here for 3 days, I had a course to complete nearby so this was a close convenient stay. They had hot breakfast every morning, friendly staff and most importantly a very clean relaxing room. Bed and pillows were super comfy( I’m super picky w/pillows). Shower had perfect water pressure! Kitchenette came in very handy to prep my lunch for class as well. The only turn off was the $10.00 per day parking, it’s not like they have a private garage or anything you just park around the hotel where people park to go to the surrounding businesses, so I guess that’s my only gripe. Other than that, I would recommend for a comfortable room.
於 2024 年 1 月住了 3 晚
KD 於 2024年2月21日回覆
Dear Yesenia,Thank you for sharing your feedback on your recent stay with us. We're so happy to hear you enjoyed your stay with us especially our friendly staff comment as we take great pride in our work. So thank you so much and hope to see you again real soon.

10/10 有夠讚

Fabio

於 2024 年 1 月住了 3 晚
SR 於 2024年2月21日回覆
Fabio,Thank you for spending your time with us here at the Residence Inn. Hope to see you here again soon.

10/10 有夠讚

Manuel

於 2024 年 1 月住了 1 晚
SR 於 2024年2月21日回覆
Manuel,Thank you for spending your time with us here at the Residence Inn. Hope to see you here again soon.

10/10 有夠讚

Shauna

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Awesome
Excelent customer service from all around staff. Room was clean and comfy. I slept like an angel!!
於 2023 年 12 月住了 1 晚
KD 於 2024年2月21日回覆
Dear Shauna,Thank you for your kind feedback on your recent stay with us. Happy to hear you enjoyed your clean and comfy room as it was a pleasure having you as our guest. Come back and see us again soon.

10/10 有夠讚

Lisa

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
KD 於 2024年2月21日回覆
Dear Lisa,Thank you for the generous feedback on your stay with us as it was a joy to have you with us. See you again next time.

10/10 有夠讚

Robert

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
The hotel is very beautiful and updated.
於 2023 年 12 月住了 4 晚
KD 於 2024年1月2日回覆
Dear Valued Guest,Thank you for your kind feedback on your recent stay with us. So happy to hear you enjoyed our newly updated and beautiful hotel property as we're all very happy with it. We look forward to seeing you again soon.

10/10 有夠讚

Russell

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
SR 於 2024年2月21日回覆
Russell,Thank you for spending your time with us here at the Residence Inn. Hope to see you here again soon.

10/10 有夠讚

Paul

喜歡：整潔度、員工素質和住宿環境和硬體
Very convenient and close to where we want to be
於 2023 年 12 月住了 1 晚
KD 於 2023年12月31日回覆
Dear Valued Guest,Thank you for your feedback on your recent stay with us. So happy to hear you enjoyed the convenience of our property as it was our pleasure to have you as our guest. Come back and see us again soon!

8/10 不錯哦

Angel

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Travel day 2023
I enjoyed my stay here at the Residence Inn. The room was spacious and comfortable. I would differently come back and stay here again.
於 2023 年 12 月住了 1 晚
KD 於 2023年12月31日回覆
Dear Valued Guest,Thank you for sharing your feedback on your recent stay with us. Happy to hear you enjoyed our spacious and comfortable rooms as it was an honor to have you. We hope to see you again soon.

10/10 有夠讚

nick

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Lots of parking. Close to the freeway but quiet. Located in a business complex so its clean and safe.
於 2023 年 12 月住了 1 晚
KD 於 2023年12月31日回覆
Dear Valued Guest,Thank you for leaving your feedback on your recent stay with us. Glad you enjoyed the quietness and safeness of our property as it was our pleasure to serve you. We look forward to seeing you again.

2/10 很糟糕

Allison

家庭旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very dated, kitchen light did not work, they did not come in and clean one time over a 5 day stay, we asked multiple times. The toilet did not flush with out opening the lid on the back to make flush. The size of the penthouse is very nice though specially for a large family of 6.
於 2023 年 11 月住了 5 晚
KD 於 2023年11月26日回覆
Dear Valued Guest,Thank you for your feedback on your recent stay with us. We thank you for your kind words regarding the nice penthouse and do apologize for the inconvenience of the toilet. We do hope to see you again in the near future.

10/10 有夠讚

Arturo

情侶出遊, 商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very safe, clean and nice staffing
於 2023 年 11 月住了 1 晚
KD 於 2023年11月20日回覆
Dear Valued Guest,Thank you for your feedback on your recent stay with us. We're very happy to hear of your kind words regarding our safe, clean, and nice staffing as that means a lot to us. Please come back and see us again soon!

10/10 有夠讚

alberto

親子旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Staff was great
於 2023 年 11 月住了 1 晚
KD 於 2023年11月20日回覆
Dear Valued Guest,Thank you for sharing your feedback on your recent stay as it was a joy having you as one of our guest. We hope to see you with us again real soon.

10/10 有夠讚

Mila

喜歡：整潔度、員工素質和住宿環境和硬體
no review
於 2023 年 11 月住了 2 晚
KD 於 2023年11月20日回覆
Dear Valued Guest,Thank you for your feedback on your recent stay as it was a pleasure having you as our guest. We look forward to seeing you again.

10/10 有夠讚

Lewis

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This property was so nice to stay at. I had a full kitchen with fridge. Local restaurants nearby and friendly staff.
於 2023 年 11 月住了 2 晚
KD 於 2023年11月6日回覆
Dear Valued Guest,Thank you for your generous feedback on your recent stay with us. Very happy to hear you enjoyed your stay and our friendly staff. We look forward to your next stay with us.

2/10 很糟糕

Angel

不喜歡：整潔度和住宿環境和硬體
於 2023 年 10 月住了 1 晚
KD 於 2023年10月10日回覆
Dear Valued Guest,Thank you for leaving your feedback on your recent stay with us as it was a pleasure serving you. Have a great day and hope to see you again.

10/10 有夠讚

Lars Inge

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 4 晚
KD 於 2023年10月9日回覆
Dear Valued Guest,Thank you for sharing your feedback and for the positive score. We enjoyed having you as our guest and look forward to seeing you again next time.

10/10 有夠讚

Rosalie

於 2023 年 9 月住了 1 晚
KD 於 2023年10月9日回覆
Dear Valued Guest,Thank you for your generous feedback score on your recent stay with us as it was a pleasure having you as our guest. Please come back anytime and have a great week!

10/10 有夠讚

Dion

於 2023 年 9 月住了 1 晚
KD 於 2023年9月18日回覆
Dear Valued Guest,Thank you for your positive feedback on your recent stay with us as we greatly appreciate you and look forward to seeing you again with us in the near future.

10/10 有夠讚

Letty

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Newly renovated rooms feels like uptown apartment. Clean. Pretty and comfortable.
於 2023 年 9 月住了 1 晚
KD 於 2023年9月8日回覆
Dear Valued Guest,Thank you so much for leaving a heartfelt feedback on your recent stay with us as it was a treat for all of us here to have you as our guest. Stay safe as we'll see you again next time when you're in town. Take care.

10/10 有夠讚

Jasmine

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Amazing hotel
於 2023 年 9 月住了 1 晚
KD 於 2023年9月8日回覆
Dear Valued Guest,Thank you so much for sharing your amazing feedback on your recent stay with us as it was an honor to have you as our guest. We look forward to seeing you again next time.

10/10 有夠讚

Melissa

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I love the customer service
於 2023 年 9 月住了 2 晚
KD 於 2023年9月8日回覆
Dear Valued Guest,Thank you so much for sharing your wonderful feedback on your recent stay with us, especially our customer service, thank you. We're delighted to have you as our guest. Please come back and see us again real soon!

8/10 不錯哦

Joanne

商務旅客, 團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excellent property will be back to this property anytime i visit for business
於 2023 年 9 月住了 1 晚
KD 於 2023年9月8日回覆
Dear Valued Guest,Thank you so much for leaving such great feedback on your recent stay with us as it was a delight to have you as our guest. Please come back and see us again soon.

6/10 一般般

Amy

家庭旅遊
喜歡：員工素質
不喜歡：整潔度、住宿環境和硬體和客房舒適度
Least desirable RESIDENCE INN BY MARRIOTT hotel
Where to start… Hotel is being renovated. Nowhere was this listed/shown prior to booking. Amenities were mostly unusable. No propane for advertised fire pit. Couldn’t sit on outside patio after 9pm on Friday due to “quiet time” in a mostly empty hotel. Pool closed. Basketball court closed. The seal around our toilet was inefficiently sealed with caulking and began spilling contaminated sewage water onto our carpet and bathroom floor. We contacted the front desk , 5min later a man knocked at our door and handed us a plunger. Ummm???!! We call front desk again, a maintenance man responds quickly telling us it will take HOURS to fix - the hotel is under construction and most rooms need work/renovation. We would need to contact the front desk to move. Ok fine. I ask the front desk can we PLEASE have a room with 2 beds (we had our two teenagers with us) and or a discount due to the inconvenience and was told simply NO SORRY. We traveled 7 hours by car and just wanted to enjoy a comfortable safe stay. We were short on linens and amenities. I was hopeful for breakfast the next day and that also fell short. The “continental “ breakfast was under supplied and I was told verbally by staff they couldn’t make additional eggs because breakfast was over in 30minutes. The ridiculous was exhausting. Your entire job is HOSPITALITY. It was our family’s worst travel stay to date
於 2023 年 8 月住了 1 晚
KD 於 2023年8月28日回覆
Dear Valued Guest,Thank you for sharing your thoughts on your recent stay with us. I do sincerely apologize for the inconvenience that you experienced during your stay as I can understand the frustration on that matter. Totally understandable with the toilet issue you had along with the breakfast as well. I will definitely be running these concerns with my team to make sure we get these corrected for our future guests. I thank you again for your understanding ma'am and look forward to hopefully seeing you again down the road.

10/10 有夠讚

Melissa

喜歡：整潔度、員工素質和住宿環境和硬體
Staff were very friendly and helpful, room was very clean and nice, they are renovating which is great but that’s the only reason I gave 4 stars in some areas but could get to my room easily. I like that it’s situated in a corporate business park. Convenient location to freeway.
於 2023 年 8 月住了 1 晚
KD 於 2023年8月12日回覆
Dear Valued Guest,Thank you for sharing your feedback on your recent stay with us. Thank you so much for recognizing our friendly and helpful staff as that means the world to us. Our newly renovated facility should be fully completed within this month or next hopefully as we all are very excited for it. Please come back and see us again soon. Take care!

8/10 不錯哦

Claudia

喜歡：整潔度、員工素質和住宿環境和硬體
I like the location
於 2023 年 7 月住了 1 晚
KD 於 2023年7月24日回覆
Dear Valued Guest,Thank you for sharing your feedback on your recent stay with us as it was a pleasure having you as our guest. Come back and see us again soon!

6/10 一般般

真實旅客

家庭旅遊
喜歡：員工素質
不喜歡：住宿環境和硬體和客房舒適度
Worse Room Ever
This location is in dire need of renovations. We were told at check in that renovations were starting over the weekend. At exactly 5:30am on Saturday there were LOUD noises. Bangs and booms and truck sounds. The couch had stains everywhere and was completely sunk. I wouldn’t and didn’t allow myself or my daughter to sit there or place bags on it. It was DISGUSTING! The chairs at the table were peeling and old. They looked like they were taken out the dumpster. The wall by the toilet was nasty. The floors/carpet had stains and ripples. The bed was hard. The curtains were hanging off. By far the worse room I’ve ever stayed in anywhere. There’s no reason why you all should’ve let those room get in such disparity before doing renovations.
於 2023 年 5 月住了 2 晚
KD 於 2023年5月24日回覆
Dear Valued Guest,Thank you for sharing your feedback on your recent stay with us. Our sincerest apologies for the inconvenience you experienced as we can understand the frustration in that. We are all excited here for this renovation to correct these concerns that you've brought up. We thank you again for your business and hope to see you again when renovation is completed.

10/10 有夠讚

Francisco

喜歡：整潔度、員工素質和住宿環境和硬體
Nice
於 2023 年 5 月住了 1 晚
KD 於 2023年5月7日回覆
Dear Valued Guest,Thank you for leaving your feedback on your recent stay with us. Glad to hear you had a nice trip out here as we were delighted to have you as our guest. Come back and see us again soon!

10/10 有夠讚

Shegun

於 2023 年 5 月住了 1 晚
KD 於 2023年5月3日回覆
Dear Valued Guest,Thank you for your generous feedback on your recent stay with us as it was a joy having you as our guest. We hope to see you again real soon!

2/10 很糟糕

William

於 2023 年 3 月住了 7 晚
KD 於 2023年4月19日回覆
Dear Valued Guest,Thank you for your feedback regarding your recent stay with us as we apologize for any inconvenience during your stay. We do hope to see you again as we will be undergoing our renovation within the next few months.

10/10 有夠讚

Julian

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very nice hotel with great customer service. Room is spacious and clean with several amenities. Hotel location is also convenient, right off the freeway and close to a couple of restaurants and gas station. The area is also very quiet.
於 2023 年 2 月住了 1 晚
KD 於 2023年2月28日回覆
Dear Valued Guest,Thank you for your generous feedback on your recent stay with us. So wonderful to hear our hotel was clean and convenient during your stay as it was an honor to have you as our guest. Thank you again we do look forward to seeing you again in the near future as the hotel is due for its renovation very soon this year.

10/10 有夠讚

Amber

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice stay
The room was very nice and clean.
於 2023 年 2 月住了 1 晚
KD 於 2023年2月13日回覆
Dear Valued Guest,Thank you so much for your kind words as it was an absolute pleasure having you as our guest. We look forward to seeing you again on your next trip out here.

10/10 有夠讚

Lori，Willits

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Our room was very nice and spacious! The bed was very comfortable and slept so good. No complaints, except for the fire alarm our last night of our stay. Luckily nothing too bad, just someone cooking something in the microwave that started smoking. Overall a lovely stay!
KD 於 2023年1月5日回覆
Dear Valued Guest,Thank you for sharing your feedback on your recent stay with us. So happy to hear your stay was comfortable and that your sleep was so good. We thank you again and hope to see you with us on your next vacation out here.

10/10 有夠讚

MIRANDA

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2022 年 12 月住了 2 晚

8/10 不錯哦

MARIDEL

家庭旅遊
喜歡：員工素質和設施服務
The staff were very friendly. The rooms and facilities were functional but some areas are outdated. Bathroom walls and door frames need to be cleaned more thoroughly. Bed and pillows were comfortable and area was quiet. Breakfast may run out if you come in during the later hour. Still great though because overall, we had a comfortable stay.
KD 於 2022年12月19日回覆
Dear Valued Guest,Thank you for sharing your experience on your recent stay with us. Much appreciated on commending our friendly staff as we take great pride in our work, so thank you. We just recently started phase one of our renovation and are super excited to see our final results. We hope to see you with us again soon at our newly renovated property.