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Reviews of Hampton Inn & Suites Banning-Beaumont

2.5 out of 5
Hampton Inn & Suites Banning-Beaumont
6071 Joshua Palmer Way, Banning, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 530 out of 1000 reviews" "
Rating 8 - Good. 287 out of 1000 reviews" "
Rating 6 - Okay. 94 out of 1000 reviews" "
Rating 4 - Poor. 42 out of 1000 reviews" "
Rating 2 - Terrible. 47 out of 1000 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Margarita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 1 night in May 2024

10/10 Excellent

Angelica, Chino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adjacent to freeway exit and a lot of truck park on the side of the street up to the entrance to the hotel.
Stayed 1 night in May 2024

10/10 Excellent

Bobbie

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms quiet.
Stayed 2 nights in Apr 2024

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, amenities
Good customer service is essential for any business to succeed; Hailey from the front desk excelled in that area. It's always refreshing to interact with someone that goes beyond her job duties.
Stayed 1 night in May 2024
Response from Silvia M. on 2024/5/16
Dear Donna,We thank you for your feedback and we will let Haley know of your good word.

8/10 Good

Irma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in May 2024
Response from Silvia M. on 2024/5/16
Dear Irma,Thank you for your recent stay. Hope to see you again.

10/10 Excellent

JODI, COTO DE CAZA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was impressed with this place and the rooms. The people at the front desk were very nice and welcoming. Will definitely be back.
Stayed 1 night in May 2024
Response from Silvia M. on 2024/5/16
Dear Jodi,Thank you for your response. We can't wait to see you return.

10/10 Excellent

Ashley

Stayed 4 nights in Apr 2024
Response from Silvia M. on 2024/5/7
Dear Ashley,Thank you for your feedback we appreciate you.

10/10 Excellent

Charito

Liked: Cleanliness, staff & service, property conditions & facilities
The employees are friendly, and the rooms are clean.
Stayed 1 night in May 2024
Response from Silvia M. on 2024/5/7
Dear Charito,Thank you for your recent stay with us. We appreciate your feedback.

8/10 Good

Gail

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was so accommedating!!
Stayed 1 night in Apr 2024
Response from Silvia M. on 2024/5/1
Dear Gail,We appreciate your response, we hope to see you again.

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Silvia M. on 2024/5/1
Dear Barbara, Thank you for staying with us. We hope to see you again soon.

10/10 Excellent

Patty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Silvia M. on 2024/5/1
Dear Patty,Thank you for your recent stay.

4/10 Poor

Melanie

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Our nonsmoking room was across the hall from smoking rooms. We had to place a towel by the door to decrease the smoke smell. The hallway and our nonsmoking room reeked of tobacco and marijuana smoke. While the staff was pleasant, I would not return.
Stayed 1 night in Apr 2024
Response from Silvia M. on 2024/5/1
Dear MelanieWe Thank you for your recent stay with us. And we offer our apologies for the inconvenience caused to you.

10/10 Excellent

Joanna

Stayed 1 night in Apr 2024
Response from Silvia M. on 2024/5/16
Thank you for your recent stay.

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Apr 2024
Response from Silvia M. on 2024/4/26
Thank you for staying with us, and yes pretty convenient, kind of central to quite a few places.

10/10 Excellent

Xinia, Goicoechea

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
that´s good
Stayed 2 nights in Apr 2024
Response from Silvia M. on 2024/4/26
Thank you for your recent stay with us, we wish you safe travels.

8/10 Good

RADANA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean,nice staff,good breakfast. Hard to find a good spot to walk dog in the neighborhood, not nice at all.
Stayed 1 night in Apr 2024
Response from Silvia M. on 2024/4/26
Dear Radana,Thank you for your feedback. And no not enough space for dog walking on the property, although very near by we do have a couple of really nice parks.

10/10 Excellent

Junseok, La Habra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That was a great night
Stayed 1 night in Apr 2024
Response from Silvia M. on 2024/4/26
Dear JunseokThank you for your feedback, it is greatly appreciated.

10/10 Excellent

Ahmed

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 1 night in Apr 2024
Response from Silvia M. on 2024/4/26
Dear AhmedThank you for leaving a response score, we appreciate it very much.

8/10 Good

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Silvia M. on 2024/4/11
Thank you.

10/10 Excellent

Manuel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service provided by Nelly. Thanks
Stayed 1 night in Apr 2024
Response from Silvia M. on 2024/4/11
Manuel,Thank you for recent stay, we will let Yaneli know about her mention in your review.

10/10 Excellent

Radlina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice plwaaaant stay n nice hot and cold water great for the body.
Stayed 1 night in Apr 2024
Response from Silvia M. on 2024/4/11
Radlina,Thank you for choosing Hampton Inn, we apreciate your feedback.

10/10 Excellent

Ralph

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Sylvia was friendly and efficient at check in. Room was nice, clean and spacious. We would recommend to others and certainly return ourselves.
Stayed 1 night in Apr 2024
Response from Silvia M. on 2024/4/7
Ralph,Thank you and we look forward to seeing you again.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Mar 2024
Response from Silvia M. on 2024/4/7
Paul, We appreciate your feedback. Safe travels.

10/10 Excellent

Amber

Traveled with family and small children, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The girl that checked us in was amazing
Stayed 1 night in Apr 2024
Response from Silvia M. on 2024/4/7
Amber,Thank you for your feedback, safe travels.

10/10 Excellent

Lin

My stay was nothing short of perfect.
Stayed 1 night in Apr 2024
Response from Silvia M. on 2024/4/7
Lin, We appreciate you, and wish you safe travels.

8/10 Good

Ramzi, Girard

Stayed 1 night in Mar 2024
Response from Silvia M. on 2024/4/26
Thank you for staying with us.

6/10 Okay

Erma

Traveled with family
The dining area was a untidy.
Stayed 1 night in Mar 2024
Response from Cynthia Fitch on 2024/4/1
Our apologies for the untidy manner in which you found our dining area. I will make note for our breakfast and front desk teams to check the space more frequently.

8/10 Good

michalene

Business traveler
Liked: Cleanliness, staff & service
The stay was fine. Clean, but needs some updating
Stayed 3 nights in Mar 2024
Response from Silvia M. on 2024/3/27
Dear Michalene,Thank you for staying with us, and yes updates are coming later this year and the following year. We hope you get the chance to visit us mid-year 2025 to enjoy another stay with us.

8/10 Good

Loreto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of big rig trucks in the surrounding areas like a rest stop
Stayed 1 night in Mar 2024
Response from Silvia M. on 2024/3/27
Dear Loreto,Thank you for your recent stay with us, we hope you visit us again in the future.

10/10 Excellent

Angela

Business traveler
Liked: Amenities
Nice and quiet. I feel safe, clean rooms and friendly staff.
Stayed 2 nights in Mar 2024
Response from Silvia M. on 2024/3/27
Dear Angela,Thank you for staying with us here at Hampton Inn Banning/Beaumont, we hope to see you again soon.

8/10 Good

Jennifer, Mesa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had to pay to park on hotel grounds.
Stayed 1 night in Feb 2024
Response from S.M. Front desk agent on 2024/3/21
Thank you for staying with us here at Hampton Inn We hope to see you again

10/10 Excellent

Antonio, San Jacinto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick checkin
Stayed 1 night in Mar 2024
Response from S.M. Front desk agent on 2024/3/9
Dear AntonioWe appreciate your feedback, and hope to see you again soon.

6/10 Okay

Michael

Business traveler
This site charges for parking in spite of the hotel not being located in a busy metropolitan area.
Stayed 1 night in Feb 2024
Response from S.M. Front desk agent on 2024/2/28
Dear MichaelWe do apologize for the inconvenience of the parking fee.Thank you for your stay with us. We do hope to see you again in the future.

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it !
Stayed 1 night in Feb 2024
Response from S.M. Front desk agent on 2024/2/27
Dear Julie,We appreciate your feedback and for choosing us as your stay. Thank you. We hope to see you again.

10/10 Excellent

Anita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean environment
Stayed 1 night in Feb 2024
Response from S.M. Front desk agent on 2024/2/27
Dear AnitaThank you for your feedback and for your stay with us.We hope to see you again soon.

6/10 Okay

Yasser

Stayed 4 nights in Feb 2024
Response from S.M. Front desk agent on 2024/2/27
Dear YasserThank you for staying with us. We wish you safe travels and hope to see you again.

8/10 Good

Susan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property and quiet. Difficult for rolling luggage to enter the property and elevator.
Stayed 2 nights in Feb 2024
Response from S.M. Front desk agent on 2024/2/24
Dear Susan We appreciate your staying with us. We are sorry for the inconvenience with the luggage. We do so hope to see you again soon.

10/10 Excellent

Stephanie

Stayed 1 night in Feb 2024
Response from S.M. Front desk agent on 2024/3/21
Thank you for your recent stay with us we wish you the best in future travels

10/10 Excellent

mahmood

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from S.M. Front desk agent on 2024/2/24
Dear MahmoodThank you for your recent stay with us. We hope to see you again soon.

2/10 Terrible

MaryKarmen, PHOENIX

Stayed 1 night in Feb 2024
Response from S.M. Front desk agent on 2024/3/21
Dear Mary KarmenI wish you would've given in us the chance to make it right with your stay. Wishing you all the best of luck with future travels.

2/10 Terrible

Brenda G

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2024
Response from S.M. Front desk agent on 2024/2/18
Dear BrendaI see that you did not stay with us, your reservation shows you as a no-show guest so i'm not quite sure what your rating is all about.

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from S.M. Front desk agent on 2024/2/16
Dear ChrisThank you for your recent stay with us. We hope to see you again soon.

8/10 Good

Shorn

Liked: Cleanliness, staff & service, amenities
The room was very nice. Breakfast was good. Staff had great attitudes.
Stayed 1 night in Feb 2024
Response from S.M. Front desk agent on 2024/2/16
Dear ShornThank you for your feedback. We appreciate your business and hope to see you again soon.

10/10 Excellent

Maria, Vista

Liked: Property conditions & facilities
Stayed 2 nights in Feb 2024
Response from S.M. Front desk agent on 2024/2/16
Dear MariaThank you for your recent stay with us. Hope to see you again soon.

8/10 Good

Lyle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was great but there was a lot of noise from the interstate traffic.
Stayed 1 night in Feb 2024
Response from S.M. Front desk agent on 2024/2/13
Dear LyleThank you for staying with us.Yes, the freeway can get quite noisy, we do hope to see you again soon.

10/10 Excellent

Alejandro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, clean, accessible and comfortable
Stayed 2 nights in Feb 2024
Response from S.M. Front desk agent on 2024/2/13
Dear AlejandroThank you for your feedback, and we hope to see you again soon.

8/10 Good

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from S.M. Front desk agent on 2024/2/13
Dear GlennThank you for your recent stay with us. We hope you visit again in the future.

8/10 Good

Maria

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Response from S.M. Front desk agent on 2024/2/13
Dear Maria Thank you for your recent stay with us, we hope to see you again soon.

6/10 Okay

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were clean and neet.the tv had a guide which showed nothing. No chanel listing in the room.had to peck around to see which chanel was where. Bed was a little soft.
Stayed 1 night in Feb 2024
Response from S.M. Front desk agent on 2024/2/13
Dear Robert Thank you for your recent stay with us. At the front desk you should have been given a channel guide, I apologize that you did not receive one.

10/10 Excellent

CARLOS

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from S.M. Front desk agent on 2024/2/13
Dear CarlosThank you for staying with us. We hope to see you again in the future.