The manager would not give us a refund despite having photos of the inadequate room and we did not stay there due to the dangerous conditions of room sanitation and the horrible smell in the room and hallway. The entire hallway and hotel room stunk of urine, it was unbearable. Front desk gaslighted us into saying it was the smell of bleach from the cleaning people (it was not bleach). Dirty room with stains on bedroom floor, bathroom floor, bathtub, and moldy shower curtain. Hotel is not in the safest area-lots of seedy people walking around. The motel door in to our ground floor hallway from outside was propped open, which did not make us feel safe, either. We did not sleep here and stayed somewhere else in East Hampton. Poor customer service and unacceptable room conditions. If they had given us a refund for our complaint, maybe we could be more understanding, but we could not even bear to stay in this room and they refused to give any sort of compensation for the trouble. Would not recommend this place to anyone staying in the area.