Hotel Spa Casa Real welcomes travelers to its mountain setting. Linares restaurant serves international cuisine. Enjoy scenic views from the terrace, wander the garden, and stay connected with in-room WiFi. The helpful concierge team offers local recommendations.
Located in Riobamba, Hotel Spa Casa Real is in the mountains. Museum of Religious Art and Teatro León are cultural highlights, and some of the area's attractions include Novartes Centro Cultural and Elenes Water Park. Visit our Riobamba travel guide
Consider a stay at Hotel Spa Casa Real and take advantage of free full breakfast, a terrace, and a coffee shop/cafe. The on-site restaurant, Linares, features international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and dry cleaning/laundry services.
You'll also find perks like:
Free self parking
A roundtrip airport shuttle (surcharge), smoke-free premises, and concierge services
Luggage storage, a 24-hour front desk, and a front-desk safe
Guest reviews say good things about the overall condition
Room features
All guestrooms at Hotel Spa Casa Real boast thoughtful touches such as 24-hour room service, in addition to amenities like free WiFi and safes.
Other amenities include:
Bathrooms with jetted tubs and hair dryers
32-inch LCD TVs with premium channels
Wardrobes/closets, heating, and daily housekeeping
Free full breakfast available daily 7:00 AM to 10:00 AM
A bar/lounge
A coffee shop/cafe
A restaurant
Restaurants on site
Linares
Family friendly
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Outdoors
Garden
In the mountains
Terrace
Accessibility
No elevator
More
2 floors
Smoking not allowed
Room amenities
Bathroom
Bathtub
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
32-inch LCD TV with premium satellite channels
Food and drink
24-hour room service
More
Desk
Heating
Safe
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
We should mention
This property does not have elevators
Property is also known as
HOTEL CASA REAL Riobamba
CASA REAL Riobamba
Hotel Spa Casa Real Inn
Hotel Spa Casa Real Riobamba
Hotel Spa Casa Real Inn Riobamba
Frequently asked questions
Is Hotel Spa Casa Real pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Hotel Spa Casa Real?
Check-in start time: 2 PM; Check-in end time: anytime.
What time is check-out at Hotel Spa Casa Real?
Check-out is at noon.
Does Hotel Spa Casa Real provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Hotel Spa Casa Real located?
Situated in the mountains, this inn is within 1 mi (2 km) of National University of Chimborazo and Carmen. Pro Bici and 21st of April Park are also within 2 mi (3 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Hotel Spa Casa Real Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
6.8
Location
8.4
Staff & service
8.2
Property conditions & facilities
Rating 10 - Excellent. 13 out of 33 reviews
10 - Excellent
13
Rating 8 - Good. 13 out of 33 reviews
8 - Good
13
Rating 6 - Okay. 4 out of 33 reviews
6 - Okay
4
Rating 4 - Poor. 3 out of 33 reviews
4 - Poor
3
Rating 2 - Terrible. 0 out of 33 reviews
2 - Terrible
0
Reviews
8/10 Good
Travis
2022/5/29
Liked: Cleanliness, staff & service, room comfort
Adequate hotel near riobamba
Nice hotel but fairly run down. Was noisy during the day but had good WiFi. No hot water at first but this was fixed
1ero tuve que pagar en el establecimiento, lo cual se supone lo habia hecho con Expedia, no es todo lo que ofrecen la verdad la habitación muy muy simple, lo de SPA no se donde sera pero ahi no lo hay, la verdad para el valor noooo gracias
Estuvimos 2 días justo en Navidad (24-25dic) a pesar de eso el staff estuvo presente y colaborador. Sus habitaciones son grandes y cómodas, aunque alrededor la última noche hubo muchisimo ruido, el staff supo atender nuestro reclamo.
El establecimiento es muy limpio, está cerca del centro comercial. El desayuno estuvo bueno. Las camas no estuvieron tan cómodas. El internet es bueno y es necesario usarlo porque no hay mucha señal de las operadoras celulares.
Nice comfy hotel. We were one of a few guests during this Covid era trip. The staff was great. Upgraded room (huge). Breakfast and WiFi good. Secure parking. Coffee pot on. The hotel interior was lovely. We were only there for a quick overnight en route to another city but our stay was great.
la relaciòn calidad precio es adecuada:Las instalaciones se encuentran en buen estado y limpieza. Al momento de cancelar no se respeto el valor que se indico al momento de hacer la compra y se subio un 15% al valor, lo cual no es correcto.
The first two nights were great with one of the night for dinner a group of music playing local andes flute. The 3rd night was terrible : loud music in the hotel and outside until 2:20 am. We could not sleep.
Finally after i complained twice the music stopped
The “presidential suite” been so close to the road is very, very noisy at night, the hot water was a mission to get it to work, toilet was running all the time, the breakfast was really poor, I even try to order a omelette and the waiter insisted to get the scrambled egg from the buffet, I had to go to the manager to get an omelette. Staff was really friendly.
This is the 2nd time that I stayed in this Hotel; - as much is the first time, this place is great, staff is extremely courteous and location is definitely convenience. Despite the short stay, I will come back here all the time. Wi-Fi works; Cable with American Channels is a plus and Full Breakfast included with natural fruits at the inside Restaurant is superb
nice hotel not much happening in riobamamba but its a good place to spend the night... clean close to the best restaurant in town and easy to access the city and other local attractions...
We booked a triple and had a suite which was nice. However there was very limited English and help from front desk. Service in restaurant was very slow though food good and breakfast was one of the worse on trip. Coffee cold and weak. Had a nice setting and taxi needed to get anywhere but freely available. Mixed thoughts.
The hotel is located just outside Riobamba, near a big shopping mall. The hotel is clean, the service
provided to us was excellent. I will recommend this place without any questions.
One of the best affordable hotels in Riobamba, pretty clean and cozy!! I recommend this hotel, but we noticed owners have some kind of issues with "non traditional" couples and they have to work on that... if you know what I mean nevertheless this hotel is nice!
Charlie
Stayed 2 nights in Aug 2017
6/10 Okay
Philippe
2017/8/16
Liked: Cleanliness
Hotel cómodo, limpio, sin pretenciones
Philippe
Stayed 1 night in Aug 2017
8/10 Good
rafi, FL
2017/1/1
Liked: Cleanliness, staff & service, room comfort
best hotel in area
my stay was good, unfortunately i could not use a gym (because there is no gym), place is far from centro. Other things were very good, including local restaurant
this is a way to overrated hotel. way to expensive for what you get! first night was very noisy. they had somethong like a disco or party going on inside the hotel. earplugtime for getting some sleep!
plus there is just the mainroad next to the hotel, means streetnoise.
warm water was not always supplied. breakfast is intermediate, means nothing special.
some good things: clean rooms and i think the staff are trying their best.
all in all I cannot recommend this hotel.