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里約熱內盧 JW 萬豪飯店的評分

5 out of 5
里約熱內盧 JW 萬豪飯店
Avenida Atlantica, 2600 - Copacabana, Rio de Janeiro, RJ

評論

8.6

有夠讚

10 分，有夠讚；762 則評論中有 410 則" "
8 分，不錯哦；762 則評論中有 229 則" "
6 分，一般般；762 則評論中有 72 則" "
4 分，不太好；762 則評論中有 37 則" "
2 分，很糟糕；762 則評論中有 14 則" "

9.0/10

整潔度

9.0/10

員工素質

8.4/10

設施服務

8.6/10

住宿環境和硬體

8.4/10

環保程度

評論

10/10 有夠讚

Dwight

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Staff is great. Location is great. Facilities are great.
於 2024 年 4 月住了 3 晚

6/10 一般般

kazem，Troy

情侶出遊
喜歡：整潔度、員工素質和設施服務
Small pool and small exercise room but great breakfast choices
於 2024 年 4 月住了 7 晚

10/10 有夠讚

Travis Lee

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 3 月住了 2 晚

10/10 有夠讚

Camilla

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Deilige dager på Copacobana og i Rio
Veldig fornøyd med valg av hotell og beliggenheten på Copacobana! Deilig seng, hyggelig rom med utsikt mot stranden, god frokost fin takterrasse! Veldig hyggelig betjening!
於 2024 年 2 月住了 2 晚

8/10 不錯哦

NICOLETTA

家庭旅遊
喜歡：整潔度、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 4 晚

8/10 不錯哦

Karen

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Good location
Well placed, directly opposite Copacabana beach and the price reflects this rather than the hotel quality. Having said that it was a comfortable hotel. The room was fine, nothing spectacular but comfortable and clean with a beach view. Breakfast was a good buffet. Staff were friendly and helpful. We were a bit disappointed with the length of our check in, it needed a call to housekeeping to check the room was ready even though we arrived at 17.20. It took nearly half an hour for them to respond and when we reached the room there was only one robe and one set of slippers. The body lotion bottle was so clogged we had to wash it out to get it working. The turn down service offered did not happen for two out of three nights. A number of small points like this were disappointing but bearing in mind the location of the hotel the price is good, the staff are good and the room comfortable.
於 2024 年 1 月住了 3 晚

8/10 不錯哦

Nathan

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great location on Copacabana Beach. Helpful staff. Clean rooms.
於 2024 年 1 月住了 2 晚

6/10 一般般

Fernando

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Não havia ninguém para ajudar com as malas na chegada, e no quarto, o shampoo e demais itens de higiene são de péssima qualidade, em uma apresentação igualmente péssima, longe do padrão deste hotel, que eu conheço bem, pois sempre me hospedo nele
於 2024 年 1 月住了 2 晚

6/10 一般般

Claudio

Tuve problemas para entrar a mi habitación dos veces por la noche y me molestaron dos veces por una situación de mi tarjeta cuando ya estaba resuelto
於 2023 年 12 月住了 4 晚

8/10 不錯哦

Mara

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great location and amazing staff. Carpets could be renew.
於 2024 年 1 月住了 1 晚

10/10 有夠讚

William

喜歡：整潔度、員工素質和住宿環境和硬體
The Hotel and Staff were exceptional !!
於 2023 年 12 月住了 2 晚

10/10 有夠讚

Helen

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excellent location, super cleanliness, staff highly professional, nice and friendly, food excellent.
於 2023 年 11 月住了 9 晚

10/10 有夠讚

Antonio

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff was very helpful, friendly
於 2023 年 11 月住了 8 晚

8/10 不錯哦

Inge

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Veldig få restauaranter på hotellet
於 2023 年 11 月住了 4 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 2 晚

8/10 不錯哦

GUILLAUME

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 5 晚

8/10 不錯哦

Sandesh

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
.
於 2023 年 9 月住了 6 晚

6/10 一般般

Travis

喜歡：客房舒適度
不喜歡：整潔度和住宿環境和硬體
Stay somewhere else
For a JW, you wouldn't think the place would be in such bad condition. The pool area alone had so much chipping and falling off paint and structural defects. Rooms were basic and stuffy. No balconies here so don't spend $ on an ocean view. I stayed next door one night at the Windsor Califironia and it was far better. As a Marriott Bonvoy member for decades this one sucks.
於 2023 年 9 月住了 2 晚
Mariana Motta Sales & Marketing Director 於 2023年10月2日回覆
Hello Travis,We are sorry that we did not reach your expectation as we promised. We hope you can consider the JW Marriott on your next visit and we, surely, will offer you a superior experience.Best regards,

8/10 不錯哦

Nakiesha

於 2023 年 9 月住了 2 晚

10/10 有夠讚

Marvin

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 1 晚

10/10 有夠讚

Maria

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
3 days in the Marriott at Copacabana were great for me. Clean room, friendly people and good food.
於 2023 年 8 月住了 3 晚

10/10 有夠讚

Jaime Samuel

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excelente serviço
於 2023 年 8 月住了 3 晚

8/10 不錯哦

Reginald，miami

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 7 月住了 6 晚

8/10 不錯哦

Tony

於 2023 年 7 月住了 4 晚

8/10 不錯哦

Karim

喜歡：整潔度和員工素質
Rooms could do with updating. Noise from the lobby can be heard from the rooms. Staff were excellent and service was great. The location is also great.
於 2023 年 7 月住了 7 晚

10/10 有夠讚

Susan

喜歡：整潔度、員工素質和住宿環境和硬體
Everyone was so nice. We enjoyed our stay
於 2023 年 7 月住了 5 晚

10/10 有夠讚

Ana

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Amazing location, very comfortable rooms and really amazing, friendly and professional staff! Wasn’t even aware when i booked that there was a chair and towel service right across in Copacabana beach. Amazing views from rooftop and since it was winter and a bit chilly the heated outdoor pool was excellent. Highly recommended.
於 2023 年 7 月住了 5 晚

10/10 有夠讚

Fernando

喜歡：整潔度、員工素質和客房舒適度
不喜歡：住宿環境和硬體
Would stay here again.
First I have to say that I would definitely stay here again. I had a wonderful stay and all the staff was incredibly nice and helpful. That being said, I have to say I do agree with other reviewers regarding the age of the hotel It does feel old and dated. A refresh is much needed. Although the staff is amazing, because of its age, it does not feel like a JW Marriott. And I would like to recommend, that if possible, stay in an ocean view room. I stayed in one the "inside" view rooms and it does feel a little claustrophobic and dark... The view is to other rooms and the hallways. And no natural light comes in... The Rooftop needs a little love and tenderness, but it is a very nice place to take in the view of Copacabana and have a drink at the end of the day. I really enjoyed being beachfront.
於 2023 年 6 月住了 4 晚

6/10 一般般

Ali

團體旅遊
Fairmont is much much better hotle with similar price point!
於 2023 年 6 月住了 1 晚

10/10 有夠讚

Stanford

於 2023 年 6 月住了 4 晚

10/10 有夠讚

CARLOS MAURICIO PIRES E

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Muitos mimos e excelente tratamento
Fomos ao hotel comemorar nossos dez anos de casados porque lá minha esposa fez o seu "dia da noiva" e também lá passamos duas noite antes de viajarmos em lua-de-mel. Fomos agraciados com muita atenção e vários mimos. Todos carinhosos e atenciosos, especialmente a Thais Silva.
於 2023 年 6 月住了 1 晚

10/10 有夠讚

David

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 5 月住了 4 晚

10/10 有夠讚

Edberto

喜歡：整潔度、員工素質和住宿環境和硬體
Die Klimaanlage ist in dem ganzem Haus zu stark eingestellt.
於 2023 年 5 月住了 3 晚

10/10 有夠讚

Edberto

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Es ist alles perfekt gelaufen. Die Klimaanlage ist aber zu stark eingestellt.
於 2023 年 5 月住了 4 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Early check in Fees
The carpets in the room are in need of steam cleaning😲 The towels are severely worn and in need of replacement😬 When a customer arrives from a intl flt✈️ please don't nickel and dime 💵 them when rooms are available by charging early check in fees😡 The customer pays you $250-$350 per night for a stay😎
於 2023 年 5 月住了 2 晚

10/10 有夠讚

Anthony P

家庭旅遊
喜歡：員工素質、設施服務和住宿環境和硬體
Liked this property and the staff was fantastic
於 2023 年 5 月住了 5 晚

10/10 有夠讚

Ana Paula

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
O café da manhã é perfeito, área da piscina agradável, barraca em frente atende bem aos hóspedes do hotel.
於 2022 年 11 月住了 2 晚

8/10 不錯哦

willyson

於 2023 年 4 月住了 6 晚

6/10 一般般

Evgeny

情侶出遊
喜歡：員工素質
不喜歡：住宿環境和硬體
The hotel is quite old, the room where I live had only a view inside the hotel hall. The room requires repairing.
於 2023 年 4 月住了 2 晚

8/10 不錯哦

Stephen

商務旅客
喜歡：員工素質
Brazil Trip
Great location and very friendly staff. Internet slow and dated rooms.
於 2023 年 3 月住了 8 晚

10/10 有夠讚

Harald

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Rundum sorglos. Nettes Personal, super Lage für Copacabana oder Ipanema.
於 2023 年 3 月住了 11 晚

10/10 有夠讚

Ricardo

於 2023 年 3 月住了 5 晚

10/10 有夠讚

Richard

於 2023 年 3 月住了 3 晚

10/10 有夠讚

Devin

情侶出遊
喜歡：員工素質和住宿環境和硬體
Great stay at the JW Marriot Rio. It was my fiancés birthday and they did everything to accommodate us and make the weekend special. Loved the pool bar upstairs and great location. Will definitely come back!
於 2023 年 3 月住了 3 晚

4/10 不太好

Jose，Katy

喜歡：員工素質
不喜歡：整潔度、設施服務和住宿環境和硬體
於 2023 年 3 月住了 2 晚

10/10 有夠讚

Carla

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 2 月住了 3 晚

8/10 不錯哦

jose luis

喜歡：員工素質、住宿環境和硬體和客房舒適度
Muy bien siempre que puedo uso Marriott
於 2023 年 2 月住了 3 晚

10/10 有夠讚

Camila

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Right next to the airport. Perfect for a layover
於 2023 年 2 月住了 3 晚

6/10 一般般

Sergio H

喜歡：整潔度和員工素質
Ar condicionado não funcionou no primeiro dia e tbem as roupas de cama e banho são velhos. Não é padrão para hotel 5 estrelas
於 2023 年 2 月住了 3 晚

10/10 有夠讚

Lynn

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Rio - Copacabana
Excellent location right on the Copacabana Beach. Hotel staff were super helpful. Hotel was beautiful.
於 2023 年 1 月住了 3 晚