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伯利莊園飯店的評分

4 out of 5
伯利莊園飯店
Ringwood Road, Burley, Ringwood, England

評論

8.8

有夠讚

10 分，有夠讚；238 則評論中有 142 則" "
8 分，不錯哦；238 則評論中有 66 則" "
6 分，一般般；238 則評論中有 15 則" "
4 分，不太好；238 則評論中有 10 則" "
2 分，很糟糕；238 則評論中有 5 則" "

9.2/10

整潔度

9.0/10

員工素質

8.0/10

設施服務

9.0/10

住宿環境和硬體

8.0/10

環保程度

評論

10/10 有夠讚

Romeo

喜歡：整潔度
於 2024 年 4 月住了 1 晚
Hotel Management 於 2024年4月30日回覆
Good afternoon Romeo,Thank you for your review. We are so pleased to hear you enjoyed your stay, and we hope to see you again soon.Kind Regards

10/10 有夠讚

Danielle

於 2024 年 4 月住了 1 晚

8/10 不錯哦

Paul

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 3 晚
The Burley Manor Team 於 2024年4月8日回覆
Hi Paul. Thanks for leaving a review for us. We hope to see you again soon! Kind regards.

10/10 有夠讚

Alexander

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 2 晚
The Burley Manor Team 於 2024年4月8日回覆
Thank you so much for taking the time to leave a review for us. We're looking forward to your next visit. Kind regards

10/10 有夠讚

Sam

於 2024 年 2 月住了 2 晚
The Burley Manor Team 於 2024年4月8日回覆
Thank you for leaving us a review Sam, we're looking forward to welcoming you again in the future. Kind regards

10/10 有夠讚

Matthew

喜歡：整潔度、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 2 晚
Helen 於 2024年4月9日回覆
Thank you for giving us 10/10

8/10 不錯哦

Claire

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Dinner and breakfast were very good indeed
於 2023 年 12 月住了 1 晚
Helen 於 2024年4月9日回覆
thank you we are so pleased you enjoyed your stay

10/10 有夠讚

James

情侶出遊, 團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great little hotel in the New Forest. Room was in the eaves, so styled but not high ceilings. Lovely bed and bedding and the most helpful staff. Fab stay for one night with friends. Will stay again.
於 2023 年 11 月住了 1 晚
Helen 於 2024年4月9日回覆
Thank you for your review, we look forward to your next visit

2/10 很糟糕

Kathryn

不喜歡：整潔度、設施服務和住宿環境和硬體
於 2023 年 11 月住了 1 晚

4/10 不太好

真實旅客

喜歡：整潔度
不喜歡：住宿環境和硬體和客房舒適度
Birthday
Hotel is shabby and needs updating in some areas. Staff poorly trained
於 2023 年 11 月住了 2 晚
Helen 於 2024年4月9日回覆
Thank you for your comments, I am sorry you found the hotel shabby, we are constantly painting and renovating all areas, I'm sorry you were disappointed.

10/10 有夠讚

Joseph

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Fantastic stay. Lovely rooms, great food and the staff couldn’t have been nicer and friendlier. We will be back !!
於 2023 年 10 月住了 1 晚
Helen 於 2024年4月9日回覆
Thank you, we hope to see you again soon

10/10 有夠讚

John

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Excellent old property, everything you’d want from an older place. Lovely gardens, variety of comfortable indoor and outdoor seating. Great bar tender, great cocktail . Topped off with a hhherd of deer wondering in the garden.
於 2023 年 9 月住了 1 晚

8/10 不錯哦

Owen

情侶出遊
喜歡：員工素質和設施服務
Great location. Bathroom smelt of damp wood. Some stains on carpet. Some Restaurant seats torn and stained Generally ok, but would expect better for the price paid.
於 2023 年 9 月住了 1 晚

2/10 很糟糕

Philip

喜歡：整潔度、設施服務和住宿環境和硬體
This is a lovely hotel in a beautiful location. Unfortunately the stay was ruined by a party taking place at the venue and the noise was way too loud. I have stayed at the hotel before when they have held wedding receptions and they do forewarn you when these are happening, but it was never as bad as this. It was impossible to relax in the room, let alone sleep so I decided to leave at 9pm
於 2023 年 9 月住了 1 晚

8/10 不錯哦

Victoria

喜歡：整潔度、員工素質和客房舒適度
Nice hotel but take earplugs!
Nice hotel, a little shabby around the edges in places but nothing serious, just an old building. Room was lovely, overlooking gardens, bathroom was great, lovely a spacious, bed was comfy and huge. Breakfast was delicious and drinks at the bar were good but expensive. Two things let it down for me, one the soundproofing between rooms was shocking, the people in the room next to us were not being overly loud but we could hear them all night. It's not the hotel's fault that they talked and laughed all night, literally all night, but it did not make for a relaxing stay. Other thing was the availability of general items at breakfast, no yoghurt, no pastries, no bread, no glasses for juice. The cooked breakfast that was ordered was delicious but sometimes you want a slice of toast too! Considering everyone is asked what time they would like to have breakfast, it was disappointing that they weren't more prepared. Otherwise it was a nice place
於 2023 年 9 月住了 1 晚

10/10 有夠讚

Linda

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great hotel
Great stay
於 2023 年 8 月住了 1 晚
Andrew 於 2023年10月10日回覆
Hi Linda, Thanks for your lovely review. We hope to see you again sometime!Kind regards,

6/10 一般般

Catriona

家庭旅遊
不喜歡：整潔度、員工素質和設施服務
Beautiful old building and stunning location
於 2023 年 8 月住了 1 晚
The Burley Manor Team 於 2023年8月9日回覆
Hi Catriona, thank you for your lovely comments. We hope that you return. Many Thanks,

10/10 有夠讚

Robert

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Very enjoyable weekend break
Lovely stay, staff were very helpful. Beautiful hotel. Breakfast was excellent - tasty and varied. Dinner was good, albeit quite expensive. Only slight negative was that there was quite a lot of noise from a wedding party on Saturday evening, until midnight. Would recommend and would definitely come again.
於 2023 年 7 月住了 2 晚
The Burley Manor Team 於 2023年7月20日回覆
Hi Robert, Thank you for your wonderful review. We are glad that you enjoyed your stay with us here at Burley Manor. We hope to welcome you back on a quieter evening next time. Kind Regards,

4/10 不太好

Michael

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Disappointing
Lovely hotel in beautiful setting. Shame you have to stipulate breakfast time, fit you in when suits them. Woke up early and had to hang around. Restaurant not good lovely staff doing their best but not enough of them. Long waits for food which wasn’t good when it did arrive. Even cheese & biscuits wrong - stale crackers!
於 2023 年 7 月住了 1 晚

4/10 不太好

Emma

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Beautiful county Hotel
Beautiful hotel I would recommend to stay there but I stayed in room 23 and a few doves have settled on the flat roof above I was up with doves at sunrise. I did recommend the hotel staff maybe stay in the room to understand the disruption this causes to a paying guest… but got quite a blank response - highly recommend this hotel do not settle with room 23! Also book dinner we got there and there was no room for dinner.
於 2023 年 7 月住了 1 晚
The Burley Manor Team 於 2023年7月20日回覆
Hi Emma, thank you for leaving your review. We are glad that you enjoyed your stay with us. We are sorry that you was disturbed by the birds that live around the hotel, we can provide you with a quieter room on your next visit. Kind Regards,

6/10 一般般

Simon

Had a pleasant stay.
於 2023 年 6 月住了 1 晚
The Burley Manor Team 於 2023年7月20日回覆
Hi Simon, we are thrilled to hear that you had a pleasant stay with us. We look forward to your next visit. Kind Regards,

4/10 不太好

pamela

商務旅客
喜歡：整潔度
Nice setting great carpets
於 2023 年 6 月住了 1 晚
The Burley Manor Team 於 2023年7月20日回覆
Hi Pamela, we are glad that you enjoyed your stay with us, and that you enjoyed our carpets. Kind Regards,

10/10 有夠讚

Karl

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Went to stay for a family wedding. Fabulous service from all the staff. Hotel rooms a little dated but far outweighed by wonderful catering and venue.
於 2023 年 5 月住了 2 晚
Matthew 於 2023年6月11日回覆
Hi Karl, thank you for your wonderful review. We are glad that you enjoyed your stay with us and look forward to your next visit. Kind Regards, The Burley Manor Team

8/10 不錯哦

david

喜歡：整潔度、員工素質和客房舒適度
Great location for New Forest
Burley Manor is great location for exploring New Forest. The manor is a grand old building with great views. The decor is a bit tired in rooms but the setting more than makes up for this.
於 2023 年 5 月住了 2 晚
Matthew 於 2023年6月11日回覆
Hi David, we are delighted that you enjoyed your peaceful stay with us out in the New Forest. We look forward to welcoming you back to the Manor. Kind Regards, The Burley Manor Team

8/10 不錯哦

Lorraine

喜歡：整潔度和員工素質
It was incredibly peaceful, comfortable and welcoming
於 2023 年 5 月住了 2 晚
The Burley Manor Team 於 2023年5月23日回覆
Hi Lorraine, thank you for your lovely comments. We are glad that you enjoyed your stay with us, and we look forward to your next visit.

8/10 不錯哦

Salvatore

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 4 月住了 1 晚
The Burley Manor Team 於 2023年5月15日回覆
Hi Salvatore, thank you for your great rating. We hope that you enjoyed your stay and look forward to welcoming you back again soon.

10/10 有夠讚

Angela

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 3 月住了 1 晚
The Burley Manor Team 於 2023年5月15日回覆
Hi Angela, thank you for review. We are glad that you enjoyed your stay with us and look forward to your next visit.

10/10 有夠讚

Susan

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Fantastic staff, lovely venue!
於 2023 年 2 月住了 1 晚

10/10 有夠讚

Patricia

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 1 月住了 1 晚
The Burley Team 於 2023年1月12日回覆
Thank you so much for your review, we hope to welcome you back again soon. Best wishes,

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
A great location and beautiful grounds. The accommodation was excellent and the staff extremely friendly and helpful.
於 2022 年 12 月住了 1 晚
The Burley Team 於 2022年12月30日回覆
Thank you for your review, we can't wait to welcome you back to the Manor again soon!

6/10 一般般

david

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Mixed feelings
The room was spacious, if a little mixed up decor wise. Modern electrics, great coffee maker, nice bed; but Victorian wardrobe and hideous purple paint in the bathroom! The staff were very good, but the restaurant over lit and characterless. Food was good and again service was fine, but wine list didn’t make sense price wise. I knew several of the wines on offer, and some had a mark up of 2.5 times which you expect, but others had one on 4 times supermarket prices. Nothing wrong with the place, but we would not go back.
於 2022 年 12 月住了 1 晚
The Burley Team 於 2022年12月30日回覆
Thank you for your review, we're sorry to hear you had mixed feelings about your recent stay. We do hope that you will change your mind and we will have the opportunity to welcome you back to the Manor in the near future.

10/10 有夠讚

Mandy

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Had a lovely one night stay at burley Manor. Staff very friendly and helpful, especially the main reception. Will definitely be returning in the future. Thank you to all staff.
於 2022 年 11 月住了 1 晚
The Burley Team 於 2022年12月30日回覆
Thank you so much for your lovely review, we're delighted you enjoyed your stay and can't wait to welcome you back next time!

8/10 不錯哦

CAROLINE

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Good New Forest option
It was better than anticipated as didn’t have huge expectations from reading previous reviews. The public rooms were cosy and breakfast had enough options. I did ask for well cooked poached eggs but they were runny so I couldn’t eat them. The Wifi didn’t work in my room on any of my devices so that was disappointing. Hopefully they will paint the window trim and fix some of the wear and tear in the bathroom to make it more appealing. I liked the refillable water bottles but a biscuit jar when we still have COVID?!
於 2022 年 11 月住了 1 晚
The Burley Team 於 2022年12月30日回覆
Thank you for your recent review and feedback. We hope to welcome you back to the Manor again in the near future.

6/10 一般般

真實旅客

喜歡：整潔度、員工素質和住宿環境和硬體
不喜歡：客房舒適度
於 2022 年 10 月住了 2 晚

6/10 一般般

r

喜歡：員工素質
Could be wonderful
於 2022 年 10 月住了 2 晚

10/10 有夠讚

Marie Claire

喜歡：員工素質
於 2022 年 10 月住了 2 晚
Burley Team 於 2022年10月28日回覆
Hi Marie, Thank you so much for your rating, we hope to welcome you to the Manor again soon. The Burley Team

8/10 不錯哦

Emily

於 2022 年 10 月住了 2 晚
Burley Team 於 2022年10月21日回覆
Hi Emily, We're glad you enjoyed your stay and hope to welcome you back to the Manor again in future. Burley Team

10/10 有夠讚

Robert，Austin

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great country retreat. Well priced, friendly staff, in the heart of nature - what’s better than a G&T outside while watching the deer roam in front of you!
於 2022 年 9 月住了 2 晚
Burley Team 於 2022年10月21日回覆
Hi Robert, Thank you so much for your review, we're delighted you enjoyed your stay. There certainly is nothing better than watching the deer roam in the neighbouring park whilst enjoying a drink on the terrace. Burley Team

8/10 不錯哦

真實旅客

喜歡：員工素質
Beautiful location, but room disappointing.
Beautiful location and stunning building. Sitting outside on the terrace was the best part. Bar staff weren't particularly great, unless you like more ice than drink! Room was a little tired, not as clean as expected, food was ok but overrated. Carpet and decor on corridors very worn. Most of the building looks very tired apart from what you see on entrance/ground floor. Expensive for what it is. Room was disappointing as we stayed in a deluxe room which wasn't really deluxe.
於 2022 年 9 月住了 1 晚
Burley Team 於 2022年10月21日回覆
Thank you for your review, we're so pleased you enjoyed our stunning location and beautiful views. We're sorry to hear you found the room slightly disappointing. We have a number of different room types available at the Manor including our very own Shepherd Hut and would love to welcome you back to the Manor in the future. From the Burley Team

8/10 不錯哦

David

於 2022 年 9 月住了 1 晚

10/10 有夠讚

Josh

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 9 月住了 1 晚
Burley Team 於 2022年10月21日回覆
Hi Josh, I'm so glad you enjoyed your stay, we hope to welcome you back again soon. The Burley Team

10/10 有夠讚

Victoria

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
It’s was just one night. Receptionist was very welcoming. Room very well equipped & loved the character of it. Grounds were beautiful
於 2022 年 8 月住了 1 晚
Burley Team 於 2022年10月21日回覆
Hi Victoria, We're so glad you enjoyed your overnight stay. Thank you for your comments regarding your warm welcome and our reception team. We do hope to welcome you to the Manor again in the near future. From the Burley Team

8/10 不錯哦

真實旅客

喜歡：整潔度和住宿環境和硬體
Lovely stay
Its incredible to be watching deer in such a peaceful, beautiful setting, whilst enjoying a cocktail! The hotel and grounds were lovely, however our room was way too hot and stuffy and we slept so badly, we didn't have breakfast included but were told we were unable to order a proper coffee the next morning which is a shame before a long journey. The pool was a lovely addition, however it isnt heated as advertised and much colder than nearby sea.
於 2022 年 8 月住了 1 晚

10/10 有夠讚

Melanie

於 2022 年 7 月住了 1 晚

10/10 有夠讚

Graham

於 2022 年 6 月住了 2 晚

8/10 不錯哦

Nicola

家庭旅遊
喜歡：整潔度、員工素質和客房舒適度
Lovely hotel and staff Marilyn was exceptional. She really made sure we had all our needs taken care of. She is an asset to the hotel
於 2022 年 6 月住了 2 晚

4/10 不太好

Matthew

不喜歡：員工素質和客房舒適度
Super location and great hotel. However, told of for arriving @ breakfast lo mins early and had to teachstaff
於 2022 年 5 月住了 1 晚

2/10 很糟糕

Peter

於 2022 年 5 月住了 1 晚

8/10 不錯哦

Frederick

於 2022 年 5 月住了 2 晚

10/10 有夠讚

Chieko

喜歡：員工素質
Beautiful settings and friendly service. We stayed only one night this time but we wouldn’t mind come back again.
於 2022 年 5 月住了 1 晚