雙人療程室、三溫暖烤箱、SPA 池、蒸氣室、土耳其浴、美體療程

華爾登河畔 SPA 飯店的評分

4 out of 5
華爾登河畔 SPA 飯店
11. Novembra Krastmala, 33, Riga

評論

8.8

有夠讚

10 分,有夠讚;1000 則評論中有 487 則" "
8 分,不錯哦;1000 則評論中有 388 則" "
6 分,一般般;1000 則評論中有 84 則" "
4 分,不太好;1000 則評論中有 25 則" "
2 分,很糟糕;1000 則評論中有 16 則" "

9.2/10

整潔度

8.6/10

員工素質

8.6/10

設施服務

9.0/10

住宿環境和硬體

8.6/10

環保程度

評論

10/10 有夠讚

Yin Ping

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very spacious and comfortable room!
於 2023 年 7 月住了 2 晚
Marina Kuzminova, Assistant Hotel Director 於 2023年8月3日回覆
Dear Yin Ping,Thanks for staying with us. We appreciate your feedback!

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice seaview, decent breakfast, great facilities for SPA, Sauna and Steam. 5 minutes to old town and all major spots are in walking distance. Definitely recommended.
於 2019 年 12 月住了 3 晚
Marina Kuzminova, Assistant Hotel Director 於 2019年12月19日回覆
Dear Guest! Thank you for choosing Wellton Riverside SPA Hotel as your place to stay in Riga and for sharing your review. It is a great pleasure for us to know that you have enjoyed hotel`s services and your stay was comfortable. We will be looking forward to welcome you again in the nearest future! Sincerely, Marina Kuzminova, Assistant Hotel Director

10/10 有夠讚

Shane

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Wellton was perfect for my one night stay it Riga!
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Meyuu

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Spa was great. Breakfast expediastic room was luxurious and spacious would definitely stay again.
於 2024 年 4 月住了 1 晚
Liana Sjakste Assistant Front Office Manager 於 2024年4月27日回覆
Dear Meyuu, Thank you for sharing your wonderful review! We're delighted to hear that you enjoyed our spa, breakfast, and luxurious rooms. We look forward to welcoming you back at Wellton Riverside SPA Hotel for another fantastic stay!

10/10 有夠讚

Tsungpin

情侶出遊, 商務旅客
喜歡:整潔度、員工素質和住宿環境和硬體
Good facility and environment
於 2024 年 4 月住了 1 晚
Liana Sjakste, Front Office Manager 於 2024年4月23日回覆
Dear Tsungpin, Thank you for choosing Wellton Riverside SPA Hotel as your place to stay in Riga. We are happy to know that you have enjoyed your stay with us. Will be looking forward to welcome you again! Sincerely, Liana Sjakste Front Office Manager Wellton Riverside SPA Hotel

8/10 不錯哦

Eva

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 2 晚
Liana Sjakste, Front Office Manager 於 2024年3月28日回覆
Dear Eva, Thank you for choosing Wellton Riverside SPA Hotel as your place to stay in Riga.We are happy to know that you have enjoyed your stay with us.Will be looking forward to welcome you again!Sincerely,Liana SjaksteFront Office ManagerWellton Riverside SPA Hotel

10/10 有夠讚

Emma

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Lovely hotel. Quiet at night. Beds very comfortable. Staff friendly. In a fabulous location just across road from the bus stop that goes from the airport. Had a lovely morning in the spa. Do not feel they should allow children to go into the spa people go to relax and there was a child being loud and jumping into the pool and we left as it was not relaxing. Other than that no complaints!!
於 2024 年 2 月住了 3 晚
Nadezda Dolmatova, Front Office Manager 於 2024年3月16日回覆
Dear Emma, Thank you for choosing Wellton Riverside SPA Hotel and for sharing about your experience with us! It makes us very happy to know that you were satisfied with every aspect of your stay, because that is exactly what we are aiming for! We especially thank you for your kind words about our staff. Hearing positive feedback highly motivates us to work better. Hopefully we will see you soon back at our hotel! Kind Regards,

10/10 有夠讚

Walter

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
A very peaceful stay.
於 2024 年 3 月住了 2 晚
Liana Sjakste, Front Office Manager 於 2024年3月15日回覆
Dear Walter, Thank you for choosing Wellton Riverside SPA Hotel as your place to stay in Riga.We are happy to know that you have enjoyed your stay with us.Will be looking forward to welcome you again!Sincerely,Liana SjaksteFront Office ManagerWellton Riverside SPA Hotel

10/10 有夠讚

Anwar

商務旅客, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This is one of the best Hotel in Riga. I find it hard to reject .it’s on another level.my only suggestion when it comes to bedroom duvet if it’s king size , couples should be given a king size duvet instead of two single duvet not comfortable, apart from That Bravo to stuff members and the management. I will recommend your Hotel to all my friends and Family.
於 2024 年 1 月住了 3 晚
Liana Sjakste Front Office Manager Wellton Riversi 於 2024年2月3日回覆
Dear Anwar, Thank you so much for taking the time to share your positive experience at our hotel. We appreciate your kind words and are thrilled to hear that you enjoyed your stay. We have noted your suggestion regarding the duvet size and will certainly take it into consideration for future improvements. Your recommendation means a lot to us, and we look forward to welcoming you, your friends, and family back in the future.Warm regards,

10/10 有夠讚

Justine

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 2 晚
Liana Sjakste Front Office Manager Wellton Riversi 於 2024年2月3日回覆
Dear Justine, Thank you for choosing Wellton Riverside SPA Hotel as your place to stay in Riga.We are happy to know that you have enjoyed your stay with us.Will be looking forward to welcome you again!Sincerely,Liana SjaksteFront Office ManagerWellton Riverside SPA Hotel

8/10 不錯哦

Trine

喜歡:整潔度、員工素質和住宿環境和硬體
Perfekt placering for flere muligheder bl.a. shopping
Liana Sjakste Front Office Manager Wellton Riversi 於 2024年1月31日回覆
Dear Trine, Thank you for choosing Wellton Riverside SPA Hotel as your place to stay in Riga.We are happy to know that you have enjoyed your stay with us.Will be looking forward to welcome you again!Sincerely,Liana SjaksteFront Office ManagerWellton Riverside SPA Hotel

8/10 不錯哦

Andreas

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Fint opphold
Fint hotell med gangavstand til det meste. Rent. God frokost
於 2024 年 1 月住了 3 晚
Liana Sjakste Front Office Manager Wellton Riversi 於 2024年1月30日回覆
Dear Andreas, Thank you for choosing Wellton Riverside SPA Hotel as your place to stay in Riga.We are happy to know that you have enjoyed your stay with us.Will be looking forward to welcome you again!Sincerely,Liana SjaksteFront Office ManagerWellton Riverside SPA Hotel

10/10 有夠讚

Mélissa

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 1 月住了 1 晚
Nadezda Dolmatova, Assistant Front Office Manager 於 2024年1月21日回覆
Dear Melissa, Thank you for choosing Wellton Riverside SPA Hotel and for sharing about your experience with us! We are delighted to know that we have met your expectations. Thank you once again for the feedback and hopefully we will see you soon back at our hotel! Kind Regards,

10/10 有夠讚

Alex

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 1 晚
Liana Sjakste Front Office Manager Wellton Riversi 於 2024年1月22日回覆
Dear Alex, Thank you for choosing Wellton Riverside SPA Hotel as your place to stay in Riga.We are happy to know that you have enjoyed your stay with us.Will be looking forward to welcome you again!Sincerely,Liana SjaksteFront Office ManagerWellton Riverside SPA Hotel

10/10 有夠讚

Niall

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 2 晚
Nadezda Dolmatova, Assistant Front Office Manager 於 2024年1月21日回覆
Dear Niall, Thank you for choosing Wellton Riverside SPA Hotel and for sharing about your experience with us! It makes us very happy to know that you were satisfied with every aspect of your stay, because that is exactly what we are aiming for! Thank you once again for the feedback and hopefully we will see you soon back at our hotel! Kind Regards,

8/10 不錯哦

Marco

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Buona la posizione vicino alla stazione centrale,la hall e confortevole,i prezzi delle bibite un po alti un acqua San Pellegrino da 0,75 euro 5,un vino sconosciuto della Puglia 32 euro,ma ottima accoglienza camera comoda e confortevole,bagno cieco,colazione caotica ma ben accessoriata,zona piscina e sauna discreta,senza temperatura senza cintrolli senza verifica delle norme,nel senso in sauna e in Bagno tirco si entra senza ciabatte si o No?
於 2024 年 1 月住了 2 晚
Nadezda Dolmatova, Assistant Front Office Manager 於 2024年1月14日回覆
Dear Marco, Thank you for choosing Wellton Riverside SPA Hotel and for sharing about your experience with us! We're glad to hear that you appreciate the convenient location, comfortable lobby, and the welcoming reception. It is allowed to enter sauna in slippers. We have taken note of your recommendations and will work to improve our services and facilities. Thank you once again for the feedback and hopefully we will see you soon back at our hotel! Kind Regards,

6/10 一般般

Michel

喜歡:整潔度、住宿環境和硬體和客房舒適度
Got a downgrade initially
於 2023 年 12 月住了 4 晚
Liana Sjakste Front Office Manager Wellton Riversi 於 2024年1月11日回覆
Dear Michel, Thank you for choosing Wellton Riverside SPA Hotel as your place to stay in Riga.We are happy to know that you have enjoyed your stay with us.Will be looking forward to welcome you again!Sincerely,Liana SjaksteFront Office ManagerWellton Riverside SPA Hotel

10/10 有夠讚

Julia

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great rooms, amazing location, stunning views, friendly staff, good breakfast, everything is comfortable.
於 2023 年 12 月住了 7 晚
Liana Sjakste Front Office Manager Wellton Riversi 於 2024年1月11日回覆
Dear Julia, Thank you for choosing Wellton Riverside SPA Hotel as your place to stay in Riga.We are happy to know that you have enjoyed your stay with us.Will be looking forward to welcome you again!Sincerely,Liana SjaksteFront Office ManagerWellton Riverside SPA Hotel

8/10 不錯哦

Corinne

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
bra läge
於 2024 年 1 月住了 3 晚
Liana Sjakste Front Office Manager Wellton Riversi 於 2024年1月30日回覆
Dear Corinne, Thank you for choosing Wellton Riverside SPA Hotel as your place to stay in Riga.We are happy to know that you have enjoyed your stay with us.Will be looking forward to welcome you again!Sincerely,Liana SjaksteFront Office ManagerWellton Riverside SPA Hotel

8/10 不錯哦

Inaliguyau

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Liana Sjakste Front Office Manager Wellton Riversi 於 2024年1月7日回覆
Dear Inaliguyau, Thank you for choosing Wellton Riverside SPA Hotel as your place to stay in Riga.We are happy to know that you have enjoyed your stay with us.Will be looking forward to welcome you again!Sincerely,Liana SjaksteFront Office ManagerWellton Riverside SPA Hotel

6/10 一般般

Carl

團體旅遊
喜歡:整潔度、住宿環境和硬體和客房舒適度
不喜歡:員工素質
於 2023 年 12 月住了 4 晚
Liana Sjakste Front Office Manager Wellton Riversi 於 2024年1月1日回覆
Dear Carl, Thank you for choosing Wellton Riverside SPA Hotel as your place to stay in Riga.We are happy to know that you have enjoyed your stay with us.Will be looking forward to welcome you again!Sincerely,Liana SjaksteFront Office ManagerWellton Riverside SPA Hotel

10/10 有夠讚

Jani

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 3 晚
Liana Sjakste Front Office Manager Wellton Riversi 於 2024年1月1日回覆
Thank you for choosing Wellton Riverside SPA Hotel as your place to stay in Riga.We are happy to know that you have enjoyed your stay with us.Will be looking forward to welcome you again!Sincerely,Liana SjaksteFront Office ManagerWellton Riverside SPA Hotel

10/10 有夠讚

Bhavesh

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great rooms, spa and Nd gym
於 2023 年 12 月住了 5 晚
Liana Sjakste Front Office Manager Wellton Riversi 於 2023年12月29日回覆
Dear Bhavesh, Thank you for choosing Wellton Riverside SPA Hotel as your place to stay in Riga.We are happy to know that you have enjoyed your stay with us.Will be looking forward to welcome you again!Sincerely,Liana SjaksteFront Office ManagerWellton Riverside SPA Hotel

10/10 有夠讚

Nir

於 2023 年 12 月住了 6 晚
Liana Sjakste Front Office Manager Wellton Riversi 於 2023年12月27日回覆
Dear Nir, Thank you for choosing Wellton Riverside SPA Hotel as your place to stay in Riga.We are happy to know that you have enjoyed your stay with us.Will be looking forward to welcome you again!Sincerely,Liana SjaksteFront Office ManagerWellton Riverside SPA Hotel

8/10 不錯哦

Jarkko

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 3 晚
Liana Sjakste Front Office Manager Wellton Riversi 於 2023年12月22日回覆
Dear Jarkko, Thank you for choosing Wellton Riverside SPA Hotel as your place to stay in Riga.We are happy to know that you have enjoyed your stay with us.Will be looking forward to welcome you again!Sincerely,Liana SjaksteFront Office ManagerWellton Riverside SPA Hotel

8/10 不錯哦

Kari Ruud

於 2023 年 12 月住了 3 晚
Nadezda Dolmatova, Assistant Front Office Manager 於 2023年12月20日回覆
Dear Kari, Thank you for choosing Wellton Riverside SPA Hotel and for sharing about your experience with us! It makes us very happy to know that you were satisfied with almost every aspect of your stay. It would help us to know more in detail about experience of your stay so that we can improve our services and facilities. Thank you once again for the feedback and hopefully we will see you soon back at our hotel! Kind Regards,

10/10 有夠讚

robert

於 2023 年 12 月住了 3 晚
Liana Sjakste Front Office Manager Wellton Riversi 於 2024年1月7日回覆
Dear Robert, Thank you for choosing Wellton Riverside SPA Hotel as your place to stay in Riga.We are happy to know that you have enjoyed your stay with us.Will be looking forward to welcome you again!Sincerely,Liana SjaksteFront Office ManagerWellton Riverside SPA Hotel

8/10 不錯哦

Mika

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 2 晚
Liana Sjakste Front Office Manager Wellton Riversi 於 2023年12月18日回覆
Dear Mika, Thank you for choosing Wellton Riverside SPA Hotel as your place to stay in Riga.We are happy to know that you have enjoyed your stay with us.Will be looking forward to welcome you again!Sincerely,Liana SjaksteFront Office ManagerWellton Riverside SPA Hotel

8/10 不錯哦

Henning

團體旅遊
喜歡:員工素質、住宿環境和硬體和客房舒適度
Udmærket hotel med en rigtig god placering i forhold til at udforske Riga midtby. God morgenmads buffet
於 2023 年 12 月住了 4 晚
Nadezda Dolmatova, Assistant Front Office Manager 於 2023年12月17日回覆
Dear Henning, Thank you for staying at Wellton Riverside SPA Hotel and for taking time to share your impressions with us. We are glad to know that hotel's location, provided room and breakfast met your expectations. Thank you once again for the feedback and hopefully we will see you soon back at our hotel! Kind Regards,

10/10 有夠讚

Mikaela

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 2 晚
Nadezda Dolmatova, Assistant Front Office Manager 於 2023年12月17日回覆
Dear Mikaela, Thank you for choosing Wellton Riverside SPA Hotel and for sharing about your experience with us! We are delighted to know that we have met your expectations regarding your stay! Hopefully we will see you soon back at our hotel! Kind Regards,

8/10 不錯哦

Kaare

喜歡:住宿環境和硬體
Behageligt
於 2023 年 12 月住了 5 晚
Nadezda Dolmatova, Assistant Front Office Manager 於 2023年12月17日回覆
Dear Kaare, Thank you for choosing Wellton Riverside SPA Hotel and for sharing about your experience with us! We are glad that we manage to meet your expectations and that you've found our hotel comfortable. Thank you once again for the feedback and hopefully we will see you soon back at our hotel! Kind Regards,

10/10 有夠讚

Henrik

於 2023 年 12 月住了 3 晚
Nadezda Dolmatova, Assistant Front Office Manager 於 2023年12月17日回覆
Dear Henrik, Thank you for choosing Wellton Riverside SPA Hotel and for sharing about your experience with us! It makes us very happy to know that you were satisfied with every aspect of your stay, because that is exactly what we are aiming for! Thank you once again for the feedback and hopefully we will see you soon back at our hotel! Kind Regards,

4/10 不太好

Charlotte

喜歡:整潔度和員工素質
Would not recommend but the area is great
Exceptionally thin walls that mean you can hear every footstep and conversation up and down the hall. The water pressure was also so bad it stopped completely mid shower. Excellent location and everyone we met was nice enough but upon mentioning the issues we faced the receptionist was just completely silent and said nothing.
於 2023 年 12 月住了 3 晚
Nadezda Dolmatova, Assistant Front Office Manager 於 2023年12月12日回覆
Dear Charlotte, Thank you for staying at Wellton Riverside SPA Hotel and for taking time to share your impressions with us. We sincerely apologize for the inconvenience you experienced with the thin walls and water pressure during your stay. Your comments are valuable, and we are actively working to address these issues to enhance our guests' overall experience. We are genuinely sorry for the receptionist's lack of response when you brought up your concerns. Rest assured, we will address this matter internally to ensure better communication in the future. Thank you once again for the feedback and hopefully we will see you soon back at our hotel! Kind Regards,

10/10 有夠讚

Walter

於 2023 年 12 月住了 2 晚
Nadezda Dolmatova, Assistant Front Office Manager 於 2023年12月12日回覆
Dear Walter, Thank you for choosing Wellton Riverside SPA Hotel and for sharing about your experience with us! We are delighted to know that you were satisfied with every aspect of your stay, because that is exactly what we are aiming for! Thank you once again for the feedback and hopefully we will see you soon back at our hotel! Kind Regards,

10/10 有夠讚

Randi Grete

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 3 晚
Nadezda Dolmatova, Assistant Front Office Manager 於 2023年12月12日回覆
Dear Randi Grete, Thank you for choosing Wellton Riverside SPA Hotel and for sharing about your experience with us! It makes us very happy to know that you were satisfied with every aspect of your stay, because that is exactly what we are aiming for! Thank you once again for the feedback and hopefully we will see you soon back at our hotel! Kind Regards,

8/10 不錯哦

Hilda Gerd

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 2 晚
Liana Sjakste Front Office Manager Wellton Riversi 於 2023年12月10日回覆
Dear Hilda Gerd, Thank you for choosing Wellton Riverside SPA Hotel as your place to stay in Riga.We are happy to know that you have enjoyed your stay with us.Will be looking forward to welcome you again!Sincerely,Liana SjaksteFront Office ManagerWellton Riverside SPA Hotel

10/10 有夠讚

declan

情侶出遊
喜歡:設施服務和住宿環境和硬體
Hotel was excellent, food was very good, great location for old town, swimming pool and spa was amazing. Rooms were spacious & comfortable We had a very relaxed and enjoyable stay.
於 2023 年 12 月住了 3 晚
Nadezda Dolmatova, Assistant Front Office Manager 於 2023年12月12日回覆
Dear Declan, Thank you for choosing Wellton Riverside SPA Hotel and for sharing about your experience with us! It makes us very happy to know that you were satisfied with our hotel's location, provided room and Spa complex, because that is exactly what we are aiming for! Thank you once again for the feedback and hopefully we will see you soon back at our hotel! Kind Regards,

10/10 有夠讚

Estej AB

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 2 晚
Liana Sjakste Front Office Manager Wellton Riversi 於 2023年12月6日回覆
Dear Estej AB, Thank you for choosing Wellton Riverside SPA Hotel as your place to stay in Riga.We are happy to know that you have enjoyed your stay with us.Will be looking forward to welcome you again!Sincerely,Liana SjaksteFront Office ManagerWellton Riverside SPA Hotel

8/10 不錯哦

Camilla

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Riga centralt
Rent och fint hotell. Rummen var rena och de städades varje dag. Trevlig personal mkt hjälpsamma. Centralt läge o nära till flygplats. Dock lite skolmatsal känsla vid frukosten.
於 2023 年 11 月住了 3 晚
Liana Sjakste Front Office Manager Wellton Riversi 於 2023年12月5日回覆
Dear Camilla, Thank you for sharing your positive feedback! We're delighted to hear that you found our hotel clean, with nice rooms and helpful staff. Your satisfaction is our priority. We appreciate your observations about breakfast and will consider them as we strive to enhance our guests' experience.We look forward to welcoming you back in the future!

8/10 不錯哦

Rudy

喜歡:整潔度、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 2 晚
Liana Sjakste Front Office Manager Wellton Riversi 於 2023年12月5日回覆
Dear Rudy, Thank you for choosing Wellton Riverside SPA Hotel as your place to stay in Riga.We are happy to know that you have enjoyed your stay with us.Will be looking forward to welcome you again!Sincerely,Liana SjaksteFront Office ManagerWellton Riverside SPA Hotel

6/10 一般般

真實旅客

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Bekväma sänger och fina rum. Spat var helt ok. Det som sänkte helhetsintrycket var frukosten som inte höll den klass jag förväntar mig för rumspriset.
於 2023 年 11 月住了 2 晚
Liana Sjakste Front Office Manager Wellton Riversi 於 2023年12月5日回覆
Dear Guest, Thank you for taking the time to share your thoughts on your recent stay. We're pleased to hear that you found our beds comfortable, rooms nice, and the spa enjoyable. However, we're sorry to learn that the breakfast did not meet your expectations. Your feedback is valuable to us, and we will use it to improve our services. We appreciate your honesty, and we hope to have the opportunity to provide you with an enhanced experience in the future.

6/10 一般般

Sharlotte

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Could have been a 5* but…
Pros: Great location from airport transport (22 bus), right on the edge of old town, great transport links to elsewhere. Modern, clean hotel, great views across the river and large spacious rooms which were well equipped (definitely opt for a river view room if staying here). Cons: Spa - not worth paying the extra or the extra on the room, whilst it looks great, the jacuzzi and general feeling was cold, so it was hard to relax. The steam/sauna room were okay and spacious though. Breakfast - Avoid, and again don’t bother paying for it here. The “hot food” was freezing cold at different times, choices were limited, and on our second time eating we identified mould on one of the cakes. After pointing this out to a staff member, it was quickly removed, however for a hotel of this calibre it’s not acceptable and made us question the quality of the other food and how long it had been sitting there. This was disappointing as we were expecting hot, fresh food after looking at the photos but this didn’t deliver. We didn’t eat there on the last day.
於 2023 年 11 月住了 3 晚
Liana Sjakste Front Office Manager Wellton Riversi 於 2023年12月1日回覆
Dear Sharlotte, Thank you for taking the time to share your detailed feedback. We appreciate both your positive comments and the areas where we fell short of expectations.We're glad you enjoyed the hotel's location, views, and spacious rooms. However, we sincerely apologize for the disappointments you faced with the spa and breakfast. Your concerns have been shared with our relevant teams to address the issues and prevent such occurrences in the future.We understand the importance of delivering a high standard of service, and we're committed to making improvements based on your valuable input. We hope to have the opportunity to welcome you back in the future for a more enjoyable experience.Kind regards,

8/10 不錯哦

Teemu

喜歡:整潔度、員工素質和住宿環境和硬體
Hyvä kylpylähotelli, mutta kaupungin hintatasoon kallis suhteessa hotellin yleistasoon
於 2023 年 11 月住了 1 晚
Liana Sjakste Front Office Manager Wellton Riversi 於 2023年11月30日回覆
Dear Teemu, Thank you for sharing your feedback about your recent stay with us. We're pleased to hear that you found our spa hotel to be good. We understand that pricing can be a consideration, and we appreciate your input. To ensure you have the best possible experience and value for your stay, we'd like to offer the option of making a reservation directly through our Reservation department. This way, we can discuss available promotions or packages that might better suit your preferences. Thank you for choosing Wellton Riverside SPA Hotel, and we look forward to welcoming you back soon.

4/10 不太好

Gianluca

情侶出遊
喜歡:整潔度和員工素質
不喜歡:設施服務
The hotel itself is not bad but it lacks basically in every single detail, the king bed option is actually two twin bed kept together by the bedsheets, there is no general switch next to the bed to turn off the lights in the whole room, the reading/bed light is too far from the bed you need to get up to turn it off, the tub is so narrow that you can fit inside only laying on your side, we arrived in a cold snowy day and the heating was off both in the room and in the bathroom, the bathroom got lightly cold after three days the room has been constantly a little chilly, the cleaning staff knocked at our door for 5 minutes in a row to ask if we wanted them to clean the room when the hotel has a policy that requires the guests to hand the clean my room sign on the door if you want it to be cleaned, the bar opens at 12 so no option for someone that doesn’t want to have the breakfast or in case you don’t wake up in time to have it…I should list many many others small details that all together make the hotel uncomfortable…and the parking…they declare to have a parking lot but is not even connected to the hotel and doesn’t belong to them but is a private open area 800 meters away from the hotel that you have to pay separately…it says wellness spa but it is more a business hotel considering all the features and small issues of the hotel…absolutely not suggested for couples
於 2023 年 11 月住了 4 晚
Artjoms Golubevs Front Office Manager 於 2023年11月28日回覆
Dear Gianluca,Thank you for choosing Wellton Riverside SPA Hotel as your place to stay in Riga and for taking time to share your experience with us! Please accept our sincerely apologies regarding aspects what ruined your overall expectation about our hotel. We would like to assure you that we constantly strive to achieve only the highest levels of quality, service and hospitality and we already took several actions with respective departments for not letting this kind on incident happen again. Regarding parking space we would like to kindly inform all our Guests, that due to hotels central location in the Old Riga city we have limited parking lots, so we are providing our Guests with information about most convenient and guarded parking lots. Nevertheless, please be assured that your views are appreciated and will be kept on record. We would like to thank you again for taking your time to write a review about your stay with us. Hopefully, we will have a chance to welcome you again in Wellton Riverside Spa Hotel to receive another chance to have You as our guest!

8/10 不錯哦

Thomas

於 2023 年 11 月住了 3 晚
Nadezda Dolmatova, Assistant Front Office Manager 於 2023年12月17日回覆
Dear Thomas, Thank you for choosing Wellton Riverside SPA Hotel and for sharing about your experience with us! It would help us to know in detail regarding any issues that you might have faced during your stay to improve our services and facilities, as guest comfort is outmost important to us. Thank you once again for the feedback and hopefully we will see you soon back at our hotel! Kind Regards,

10/10 有夠讚

Sara

於 2023 年 11 月住了 2 晚
Nadezda Dolmatova, Assistant Front Office Manager 於 2023年12月17日回覆
Dear Sara, Thank you for choosing Wellton Riverside SPA Hotel and for sharing about your experience with us! It makes us very happy to know that you were satisfied with every aspect of your stay, because that is exactly what we are aiming for! Thank you once again for the feedback and hopefully we will see you soon back at our hotel! Kind Regards,

10/10 有夠讚

Niko

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Hotel is very clean and rooms are just like in the pictures. Staff is very friendly.
於 2023 年 11 月住了 3 晚
Liana Sjakste Front Office Manager Wellton Riversi 於 2023年11月27日回覆
Dear Niko, Thank you for choosing Wellton Riverside SPA Hotel as your place to stay in Riga.We are happy to know that you have enjoyed your stay with us.Will be looking forward to welcome you again!Sincerely,Liana SjaksteFront Office ManagerWellton Riverside SPA Hotel

8/10 不錯哦

Anne-Grethe

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Fin beliggenhet. Grei frokost. Bra spabehandlinger men altfor dyrt og bruke bassenget
於 2023 年 11 月住了 3 晚
Liana Sjakste Front Office Manager Wellton Riversi 於 2023年11月23日回覆
Dear Anne-Grethe, Thank you for choosing Wellton Riverside SPA Hotel as your place to stay in Riga.We are happy to know that you have enjoyed your stay with us. Please be informed, that we have different type of reservations- with or without Spa access. Room price depends on reservation type and the price difference is provided that guests do not overpay in case they do not plan to use the Spa zone. Hopefully, we will have a chance to welcome you again in Wellton Riverside SPA Hotel to receive another chance to have You as our guest!Sincerely,Liana SjaksteFront Office ManagerWellton Riverside SPA Hotel

8/10 不錯哦

Paula

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 2 晚
Marina Kuzminova, Assistant Hotel Director 於 2023年11月16日回覆
Dear Paula,Thank you for choosing Wellton Riverside SPA Hotel.We are looking forward to welcome you again.Sincerely,

8/10 不錯哦

Henna Eini-Helena

於 2023 年 11 月住了 2 晚
Liana Sjakste Front Office Manager Wellton Riversi 於 2023年12月5日回覆
Dear Henna Eini-Helena, Thank you for choosing Wellton Riverside SPA Hotel as your place to stay in Riga.We are happy to know that you have enjoyed your stay with us.Will be looking forward to welcome you again!Sincerely,Liana SjaksteFront Office ManagerWellton Riverside SPA Hotel