During our stay, we encountered several issues that marred our experience. The pool was dirty, and on the second day, we were horrified to discover a dead rat floating in it. When we reported it to the front desk, their response was lackluster; they simply said they'd call someone to remove it without any further assistance or action to clean the area. This lack of concern for guest safety and hygiene was very disappointing.
The front desk was almost never available in the front, always at the back.
The lounge area, on Friday Morning, there was not enough food for all guest plus there was not enough large plates. We asked and the lady said. Oh its for 1st come first served basis.
I would not recommend this hotel based on our experience.