Lovely hotel, with great facilities.
Very helpful friendly staff, perfect for a relaxed holiday.
Annette Patricia
於 2024 年 4 月住了 7 晚
10/10 有夠讚
Philip Steven
情侶出遊, 家庭旅遊
2024年4月19日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The Ixian Grand is incredible. This was our 3rd stay here and we are staying again in October. The Hotel itself is clean, welcoming and has everything you could possibly want for a relaxing, chilled out holiday. There are plenty of sunbeds to go round and you dont have to fight for one or reserve one. The food is great. We always eat at the buffet vis a vis reataurant. Plenty of choice. You can go up as many times as you like with a fresh plate and all the food is replenished promtly, so no need to load up with everything. The poolside snack bar is fantastic if you dont want a heavy lunch. The rooms are very clean and lots of amenities. The inside and outside bars are great and good selection of drinks included with all inclusive. The thing that sets this hotel apart from the others is the staff. Every single member of the team went above and beyond to make our stay a pleasurable one. Even on our first stay they were incredible. The reception team are very friendly, knowledgeable and welcoming. The Porters and the transfer guys are fantastic. All of the restaurant staff are amazing. No request is too much trouble. One of my friends is allergic to peanuts and seafood and the restaurant team are so knowledgeable we had no worry about what they could eat. Finally the housekeeping staff were very friendly. We even noticed that the Hotel management were always at the hotel and worked just as hard as all the staff. I cannot recommend this hotel highly enough. It is fatastic.
Philip Steven
於 2024 年 4 月住了 6 晚
4/10 不太好
Joseph
情侶出遊
2024年4月15日
喜歡:整潔度
不喜歡:設施服務和住宿環境和硬體
To put it politely, this hotel is pushing a below average 4 star. No way in hell can they consider themselves even close to 5 star.
The hotel is generally shabby and needs a big glow up. The outdoor bar area could be much better utilised and presented. The evening entertainment was laughably bad. Having stuff like daily water aerobics at the main pool is far from a 5 star experience they advertise. The gym is a dusty shed with dreadful equipment- again not 5 star. The place was full of riff raff wall to wall.
The staff however were very polite (minus the one who decided to steal my gold necklace from our room whilst we were out).
In therms of the food and drink situation, they fail to tell you the full terms of ‘all inclusive’ until you arrive. They only allow one visit to the restaurants per stay, which also limit the food you can eat, so we left hungry. The food however was good throughout the stay. The choices of alcohol were terrible.
The rooms were nice enough with big comfy beds, but again wouldn’t say are close to a 5 star stay.
All in all, the location makes up for the majority of the above but this hotel doesn’t come to close to a 5 star stay/experience and wouldn’t recommend staying here at the prices they advertise during peak times having had stuff stolen from our room.
Joseph
於 2024 年 4 月住了 7 晚
10/10 有夠讚
Fabian
情侶出遊
2024年3月30日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The hotel and the service are excellent.
Fabian
於 2024 年 3 月住了 7 晚
10/10 有夠讚
Jessica
2023年10月28日
喜歡:整潔度、員工素質和住宿環境和硬體
..
Jessica
於 2023 年 10 月住了 6 晚
6/10 一般般
Annabel
2023年10月15日
不喜歡:住宿環境和硬體和客房舒適度
Décus
Cet hôtel n'est pas adapté aux français ; on y mange mal
L'hôtel est vieux et il ne mérite pas les étoiles
On est déçu de cet hôtel
En plus je suis Gold et alors qu'il restait des chambres supérieures on ne m'a rien proposé.
Annabel
於 2023 年 10 月住了 8 晚
6/10 一般般
Vlatko
2023年10月9日
喜歡:設施服務
不喜歡:整潔度和員工素質
Location is amazing.
Service is very poor (not for 5 star property) and rooms shoud be cleaner.