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Hacienda Hotel

3.0 star property
Travelers find the perfect blend of comfort and practicality at this welcoming hotel, where international cuisine awaits and business needs are seamlessly met

Choose dates to view prices

Hacienda Hotel near the city center offers a peaceful garden and terrace. El Campanario restaurant serves international dishes, and in-room WiFi keeps guests connected. The 24-hour front desk provides express check-in/out, and staff handle dry cleaning and laundry needs.

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, desk, iron/ironing board

Standard Room

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Shower/tub combination
Private bathroom
Hair dryer
Free bottled water
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

Double Room | Premium bedding, in-room safe, desk, iron/ironing board

Double Room

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Shower/tub combination
Private bathroom
Hair dryer
Free bottled water
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite | Premium bedding, in-room safe, desk, iron/ironing board

Junior Suite

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Shower/tub combination
Private bathroom
Hair dryer
Free bottled water
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed

View all photos for Suite

Suite | Premium bedding, in-room safe, desk, iron/ironing board

Suite

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Shower/tub combination
Private bathroom
Hair dryer
Minibar
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Premium bedding, in-room safe, desk, iron/ironing board

Presidential Suite

Highlights

Air conditioning
Kitchen
Flat-screen TV
Premium bedding
Shower/tub combination
Private bathroom
Hair dryer
Minibar
  • Sleeps 4
  • 1 King Bed
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About the neighborhood

Reynosa is home to Hacienda Hotel. Bentsen-Rio Grande Valley State Park and Santa Ana National Wildlife Refuge reflect the area's natural beauty and area attractions include Reynosa Cultural Park and McAllen Performing Arts Center. Looking to enjoy an event or a game while in town? See what's happening at Parque de Beisbol Adolfo Lopez Mateos or Payne Arena. Visit our Reynosa travel guide
Map
Blvd. Hidalgo 2013, Col. Hidalgo, Reynosa, TAMPS, 88650

What's nearby

  • 美しい商店街風景
    La Plaza Mall
    17 min drive - 18.5 km
  • The Mcallen Convention Center at night. Beautiful colors! #LikeALocal
    McAllen Convention Center
    19 min drive - 19.3 km
  • Parque de Beisbol Adolfo Lopez Mateos
    9 min walk - 0.8 km
  • Puente Internacional Reynosa-Hidalgo
    5 min drive - 4.9 km
  • Peripheral Path Plaza
    9 min drive - 7.6 km

Getting around

  • Reynosa, Tamaulipas (REX-General Lucio Blanco Intl.)
    23 min drive

Restaurants

  • El Taquito
    20 min walk
  • Taquería "El Olmo
    11 min walk
  • La Mera Birria De Reynosa
    12 min walk
  • Ruth's Sport Bar
    12 min walk
  • Carl's Jr.
    9 min walk

About this property

Hacienda Hotel

Property highlights
Consider a stay at Hacienda Hotel and take advantage of a terrace, a garden, and dry cleaning/laundry services. The on-site international cuisine restaurant, El campanario, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a bar and a 24-hour business center.
Additional perks include:
  • Free self parking
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • Tour/ticket assistance, luggage storage, and a 24-hour front desk
Room features
All guestrooms at Hacienda Hotel include comforts such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 1:00 PM for a fee: MXN 130 to 130 for adults and MXN 65 to 65 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • El campanario

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 105 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 130 to 130 for adults, and MXN 65 to 65 for children
  • Rollaway bed fee: MXN 105 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hacienda Hotel Reynosa
Hacienda Reynosa
Hacienda Hotel Hotel
Hacienda Hotel Reynosa
Hacienda Hotel Hotel Reynosa

Frequently asked questions

Is Hacienda Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hacienda Hotel?

Check-in start time: 3 PM; Check-in end time: 11:30 PM.

What time is check-out at Hacienda Hotel?

Check-out is at noon.

Where is Hacienda Hotel located?

Situated in Reynosa, this hotel is 0.4 mi (0.7 km) from Parque de Beisbol Adolfo Lopez Mateos and within 3 mi (5 km) of Plaza H100 and Mercado Zaragoza. Plaza Miguel Hidalgo and Reynosa City Hall are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hacienda Hotel Reviews

7.6

Good

8.8

Cleanliness

7.6

Location

7.6

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 7 out of 21 reviews
Rating 8 - Good. 6 out of 21 reviews
Rating 6 - Okay. 5 out of 21 reviews
Rating 4 - Poor. 2 out of 21 reviews
Rating 2 - Terrible. 1 out of 21 reviews

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La estancia fue buena, lo que no fue buena fue la aplicación Expedia, ya que mi reservación no se reflejó en el hotel, afortunadamente había habitaciones disponibles
Stayed 1 night in Apr 2018

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Charge me $30 dlls more that i was told. Too loud in mornings janitors start cleaning before 9 am, no toilet towel, bathtub not clean, tv remote control didnt work had change 3 times,no elevator and no help with bags to go upstairs,no breakfast not even coffee in the room, they take dollar $16 when is at $17.50
Stayed 2 nights in Apr 2018

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
ES un fraude, ya que por telefono te dicen una cosa al momento de hacer la reservacion y cuando llegas al hotel te aumentan en casi el doble de precio, escudandose que la gente que te atiende en la lla,ada y principalmnete los de expedia no saben ni lo que dicen, esas fueron las palabras por parte del personal del hotel.
Stayed 1 night in Apr 2018

6/10 Okay

Dina

Liked: Cleanliness
Disliked: Staff & service, room comfort

Incómoda experiencia

Experiencia incómoda en muchos sentidos, ese hotel no respeta lo que ofrece la página ni el precio ni las condiciones de la habitación... afortunadamente el personal de hoteles.com resolvió lo del cobro extra gracias pero no me vuelvo a hospedar ahi

6/10 Okay

J, Seattle

Liked: Cleanliness, property conditions & facilities

Nice Hotel but missing some necesary stuff

We never had WI-fi, there is no fridge in the room and also the iron was missing. Other than that, our stay was ok.
Stayed 4 nights in Oct 2017

8/10 Good

Aye, Monterrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Lindo con buena ubicación

Esta bonito, limpio y con buen espacio. Sólo que varias luces no funcionaban y se veía oscura la habitación, tampoco funcionó la secadora de cAbello.
Stayed 1 night in Sep 2017

4/10 Poor

luis

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Good hotel if you like noise, hot drinks, no wifi

Hotel is in a hidden area underneath an overpass, if that tells you anything. No free breakfast, no ice, no refrigeration but does have free parking underground. Make sure you park in an area monitored by cameras. My car was victim of a hit and run in the parking lot but the cameras were angled away from the spot. Of course, they are not responsible for accidents...The closet was missing knobs and was difficult to open unless you grabbed the protruding sharp ends of the screws. The internet was free but was not working. The room was big and the bed was comfortable. It was very noisy because, once again, you are underneath an overpass and public buses are right outside the patio revving their engines. No "thank you" when checking out or being asked how my stay was. I would have told them.. and that was prior to finding out my car had been smashed in their parking lot.
Stayed 1 night in Sep 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel cómodo e interesante

El arquitectura del hotel es de estilo espñol clasico. Es muy hermoso. El estendar de limpiedad es alto, y el personal es muy servicial.
Stayed 2 nights in Aug 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Good
Stayed 1 night in Jul 2017

10/10 Excellent

Matracas, Monterrey, Mx.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel which resembles an old Mexico.

One night stay with my wife. Very quiet and room was clean and cozy. They only "black spot" in this review is that the A/C took too long to cool the room but we have to consider that it was summer time when temperatures go into triple digits °F. All in all an excellent option in Reynosa at a very low price.
Stayed 1 night in Jul 2017

10/10 Excellent

Hacienda Hotel Reynosa, Reynosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unwind at the Border.

Very relax, stress free

8/10 Good

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel limpio y cómodo

Hotel limpio y cómodo. Estilo colonial por dentro, muy bonito. El área donde se ubica no es muy agradable, hay que llegar en taxi. Ubicado en una avenida muy importante de la ciudad, pero junto a un paso a desnivel, lo que hace un poco complicado el acceso.

8/10 Good

Raul, Reynosa

Liked: Cleanliness, property conditions & facilities, room comfort

Bonito pero en toda la noche se escucha Mucha gent

Me gusto aun que toda la noche mucha gente afuera gritando no dejo dormir bien pero el lugar está muy bonito me gusto

6/10 Okay

Mario

Dos dos

Buena

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

buen hotel

hotel comodo muy limpio

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

comodidad

excelente

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

HOTEL SEGURO, LIMPIO, AGRADABLE,

TODO EL PERSONAL ES MUY AMABLE REALIZAN EL CHEK IN MUY RÁPIDO TE DAN TODA LA INFORMACIÓN NECESARIA PARA UNA CÓMODA ESTANCIA Y RESUELVEN EFICIENTEMENTE TUS DUDAS.

6/10 Okay

Amanda

Liked: Cleanliness, room comfort

Barato pero no volvería

El hotel está bien salvo q no tiene bell boy, y ahí mismo té comentan q no salgas después de las 7 porque la zona no es segura y su restaurante estaba cerrado desde que llegamos a las 6pm y al siguiente día abría hasta después de las 7 Am por lo q no pude ni cenar ni desayunar

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buen y bonito hotel en la ciudad de reynosa

Me gusta mucho este hotel, siempre en reynosa me quedo en este ya que prefiero apoyar a la economía local, los precios están muy bajos para lo que realmente ofrecen sus habitaciónes... habitaciones súper limpias y el personal es muy amable... es un hotel muy mexicano y está muy bonito... pareciera que te transportas al centro del país... los domingos hacen buffet en su restaurante y es una delicia...

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendable.

Las instalaciones lindas, modestas pero cómodas y limpias. El GRAN inconveniente es que en el pago incluía el desayuno pero no existió tal servicio porque el restaurante estaba de vacaciones y no hubo iniciativa para compensarlo.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort