大廳

阿特拉斯飯店的評分

3 out of 5
阿特拉斯飯店
4177 Albert Street, Regina, SK

評論

8.6

有夠讚

10 分,有夠讚;1007 則評論中有 540 則" "
8 分,不錯哦;1007 則評論中有 300 則" "
6 分,一般般;1007 則評論中有 100 則" "
4 分,不太好;1007 則評論中有 49 則" "
2 分,很糟糕;1007 則評論中有 18 則" "

9.0/10

整潔度

9.0/10

員工素質

8.8/10

設施服務

8.6/10

住宿環境和硬體

8.6/10

環保程度

評論

8/10 不錯哦

BO

喜歡:整潔度、員工素質和住宿環境和硬體
泳池太小了……
於 2023 年 8 月住了 1 晚
Carina, Brand Coordinator 於 2023年9月11日回覆
Thanks for your review!

10/10 有夠讚

Kelsey

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 1 晚

8/10 不錯哦

Kenneth

家庭旅遊, 親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Had a good time kids loved the water park
於 2024 年 5 月住了 4 晚
Haley 於 2024年5月28日回覆
Thanks a bunch for leaving a review, Kenneth! We're glad to hear you and your family enjoyed the waterpark. We hope to make your next stay even better!

10/10 有夠讚

Oliver

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 1 晚

6/10 一般般

CHINMAY

家庭旅遊
不喜歡:員工素質
Hotel recons wrist band to use swiming pool and they did not tell us that will only get 1 wrist band, we used pool grabged wrist band and went to get new one for next day , the lady at front desk asked us to take band out of garbage and bring it back to front desk to get new one, worst customer service ever
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Christy

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We really enjoyed our stay … very accommodating
於 2024 年 5 月住了 1 晚
Haley 於 2024年5月28日回覆
We cannot express how much we appreciate your review, Christy! Thanks for choosing The Atlas Hotel. We hope to see you back again soon.

10/10 有夠讚

Mallory

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Fantastic pool for the kids. Staff were beyond friendly. Our waiter was amazing and called the kids even sir and mam it was amazing. Super friendly and nice. Great food, great deal for kids also who can eat free when an adult orders! $5.00 ceasers were amazing!
於 2024 年 5 月住了 1 晚
Haley 於 2024年5月25日回覆
Hey Mallory,We always are so happy to receive 5-star love! Thank you so much for taking the time to post about your stay with us. We're so happy that you and your family we're able to enjoy all the amenities that we have to offer and we're thrilled to hear the our above-and-beyond customer service didn't go unnoticed during your stay. We can't wait to see you again!

10/10 有夠讚

John

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very convenient and very good location. Timmies right next door
於 2024 年 4 月住了 1 晚
Haley 於 2024年4月18日回覆
Hey John,Thanks so much for taking the time to leave us a review. We're thrilled you had a 5-star experience, and we hope to see you again soon!

8/10 不錯哦

Craig

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Check in was a breeze, parking directly by the room location was very convenient, dinner in the restaurant was very good, only issue encountered was room was cooler than my personal preference, heater fan ran constantly to accomodate a 3/4 degrees up in temperature. Will definately book again on my my next trip to Regina
於 2024 年 4 月住了 2 晚
Haley 於 2024年4月10日回覆
Hey Craig,Thanks so much for taking the time to leave us a review. We're happy to hear your check-in was quick, parking was easy to find, and that you were able to enjoy a meal at our onsite restaurant. We're sorry to hear about the issues you encountered with the heating in your room. Next time, please do not hesitate to let us know right away so we can look into it for you. Our Maintenance Team is fantastic at addressing things in a timely manner to ensure our guests stay comfortable throughout their stay. We're looking forward to having you stay with us again soon. Take care!

10/10 有夠讚

Debra

商務旅客, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It was a beautiful area, loved the location Quiet and clean What I didn’t like was when checking in required a Mastercard and would not accept a visa or a debit card
於 2024 年 4 月住了 3 晚
Haley 於 2024年4月12日回覆
Hey Debra,Thank you so much for the 5-star love! We’re happy to hear that you enjoyed your stay overall. We do require a bank issued credit card upon check-in for safety and security purposes. We unfortunately cannot accept Visa Debits or Pre-Paid Credit Cards as they don’t authorize the same as a regular bank issued credit card. Thanks again for your feedback and we hope to see you again soon!

6/10 一般般

Hendrick

於 2024 年 4 月住了 1 晚
Haley 於 2024年5月2日回覆
We appreciate you taking the time to leave us a review, Hendrick. We're hoping that your next stay with us will be even better!

6/10 一般般

Daniel

不喜歡:整潔度、員工素質和住宿環境和硬體
Overcrowded and very dirty
於 2024 年 4 月住了 1 晚
Haley 於 2024年4月12日回覆
Hi Daniel,We appreciate you taking the time to leave a review regarding your recent stay. Guest satisfaction is very important to us, and we are always willing to do what we can to make sure they are having an enjoyable experience from start to finish, especially when it comes to cleanliness and safety. We would love the opportunity to discuss your concerns further. Please give our Management Team a call when you can so we can discuss and resolve your concerns. Thank you!

10/10 有夠讚

Ana

家庭旅遊, 親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great for families!! The beds are amazing 👏
於 2024 年 4 月住了 1 晚
Haley 於 2024年4月10日回覆
We cannot express how much we appreciate your review, Ana! It makes us so happy to hear that you enjoyed our beds, and we hope you were able to get some R&R during your stay with us. We hope to see you back again soon.

6/10 一般般

Kelsy

於 2024 年 3 月住了 1 晚
Haley 於 2024年4月29日回覆
We appreciate you taking the time to leave us a review, Kelsy! May your next stay with us be even better. Take care!

6/10 一般般

Jacklyn

團體旅遊, 家庭旅遊
喜歡:整潔度和員工素質
Room was updated nicely, bathroom still dated. No accessible ice machines although they would deliver to your room. Water slide and splash park nice for the kids but the smallest pool. Overall, overpriced for the value
於 2024 年 3 月住了 1 晚
Haley 於 2024年4月10日回覆
Hi Jacklyn,Thank you for taking the time to leave an honest review. Your feedback is valuable to us and we're actively exploring ways to enhance our guest's experience. Should you have any further questions, thoughts, or feedback to share, please don't hesitate to reach out to our management team directly. Thank you.

8/10 不錯哦

Keith

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great place for a family getaway
於 2024 年 3 月住了 2 晚
Haley 於 2024年4月5日回覆
Thanks a bunch for dropping a review, Keith! We appreciate it. Hoping to make your next stay even better.

10/10 有夠讚

Patricia

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Haley 於 2024年4月5日回覆
We always appreciate a 5/5 review, Patricia! Thanks for choosing The Atlas and we hope you'll be back soon.

10/10 有夠讚

Jennifer

情侶出遊, 親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We've stayed multiple times. Property is always kept clean, staff are super friendly, and are quick to assist if needed. Check in and check out was a speedy process, room service arrived in a timely manner, and was fantastic. The pool and slide area, was a little busier then our previous stays but was enjoyable as always! 10/10 recommend!
於 2024 年 3 月住了 1 晚
Haley 於 2024年4月1日回覆
Hi Jennifer,Thank you for sharing your experience with us. We're glad to hear you enjoyed all that our hotel has to offer and that our above-and-beyond customer service did not go unnoticed. We can't wait to see you again!

10/10 有夠讚

paul

於 2024 年 3 月住了 1 晚
Haley 於 2024年4月26日回覆
Hey Paul, Thanks so much for the 5-star love. We appreciate it! We hope to see you again soon.

10/10 有夠讚

Tina

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Haley 於 2024年4月1日回覆
We always appreciate a 5/5 review, Tina! Thanks for choosing The Atlas and we hope you'll be back soon.

10/10 有夠讚

Rihana

於 2024 年 3 月住了 1 晚
Haley 於 2024年4月18日回覆
We always appreciate a 5/5 review, Rihana! Thanks for choosing The Atlas and we hope you'll be back soon.

10/10 有夠讚

Michael

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Fantastic water park and beautiful rooms
於 2024 年 3 月住了 1 晚
Haley 於 2024年3月27日回覆
We cannot express how much we appreciate your review, Michael! Thanks for choosing The Atlas Hotel. We hope to see you back again soon.

8/10 不錯哦

Jace

家庭旅遊
喜歡:員工素質、設施服務和住宿環境和硬體
The parking is an absolute nightmare. Room cleanliness wasn’t bad but wasn’t perfect, especially for >$200 a night - cooties in coffee maker, hair pins on floor. The attached restaurant was just ok. Rooms were nice, pool and water slides were good, Elmo the front desk clerk that checked us in deserves an epic raise - she was excellent. Overall, I would stay again.
於 2024 年 3 月住了 3 晚
Haley 於 2024年3月27日回覆
Hi Jace, Thank you for taking the time to provide us with your feedback. Guest satisfaction and cleanliness is very important to us, and we are always willing to do what we can to make sure our guests feel 100% taken care of during their stay. We have followed up on your comments internally to ensure no other guests are left feeling the way you did after your stay. We will absolutely pass your kudos on to Elmo. We think she is great too! We appreciate your visit and hope we can welcome you back soon.

8/10 不錯哦

Debbie

喜歡:整潔度和員工素質
於 2024 年 3 月住了 1 晚
Haley 於 2024年3月27日回覆
Thanks a bunch for dropping a review, Debbie! We appreciate it. Hoping to make your next stay even better.

10/10 有夠讚

Curtis

家庭旅遊
Friendly and accommodating staff, very clean room!
於 2024 年 3 月住了 1 晚
Haley 於 2024年3月25日回覆
We cannot express how much we appreciate your review, Curtis! Thanks for choosing The Atlas Hotel. We hope to see you back again soon.

6/10 一般般

Chelsea

於 2024 年 3 月住了 1 晚
Haley 於 2024年3月22日回覆
We appreciate your feedback, Chelsea! May your next stay with us be even better. Take care!

10/10 有夠讚

Julie

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Haley 於 2024年3月20日回覆
Thanks for choosing The Atlas Hotel! We're thrilled you had a five-star experience!

6/10 一般般

Brett L

於 2024 年 3 月住了 2 晚
Haley 於 2024年4月10日回覆
We appreciate your feedback, Brett! May your next stay with us be even better. Take care!

8/10 不錯哦

jamie

喜歡:整潔度和員工素質
於 2024 年 3 月住了 1 晚
Haley 於 2024年3月20日回覆
We appreciate your feedback, Jamie! May your next stay with us be even better. Take care!

6/10 一般般

Lee

家庭旅遊
Not as good as the photos. Dated in parts.
於 2024 年 3 月住了 1 晚
Haley 於 2024年3月18日回覆
Hi Lee, Thank you for taking the time to provide us with your feedback, this has been brought to our team for internal review. Should you have any further questions, thoughts, or feedback to share, please don't hesitate to reach out to our management team directly. Thank you.

10/10 有夠讚

Maureen

團體旅遊, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This is a great place to stay!
於 2024 年 3 月住了 3 晚
Haley 於 2024年3月13日回覆
We cannot express how much we appreciate your review, Maureen! Thanks for choosing The Atlas Hotel. We hope to see you back again soon.

8/10 不錯哦

Marilyn

喜歡:整潔度和員工素質
Clean rooms. Bed was uncomfortable, felt like was going to slide off
於 2024 年 3 月住了 2 晚
Haley 於 2024年3月8日回覆
Hi Marilyn,Thank you for taking the time to share your experience by leaving us a review. However, we're sorry to learn about your discomfort with the beds. Your feedback is valuable to us, and we've passed it along to our team to address these concerns. We appreciate your understanding, and if you have any further details or suggestions, feel free to reach out. We hope to make your next stay even better! Take care.

8/10 不錯哦

Ian

喜歡:整潔度、員工素質和住宿環境和硬體
.
於 2024 年 3 月住了 1 晚
Haley 於 2024年3月6日回覆
We appreciate your feedback, Ian! May your next stay with us be even better. Take care!

10/10 有夠讚

Rachel

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Such a great family friendly hotel, the restaurant is super affordable and the rooms are very clean! Definitely recommend
於 2024 年 3 月住了 1 晚
Haley 於 2024年3月6日回覆
Thanks for the five-star review, Rachel! Providing our guests with an exceptional experience from start to finish is something we take great pride in. We can't wait to welcome you back to The Atlas again soon!

10/10 有夠讚

Jordi

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
The food here was excellent! we didnt spend lots of time at the property, but the service we had when we were there was excellent and friendly!
於 2024 年 3 月住了 3 晚
Haley 於 2024年3月6日回覆
Thanks for the five-star review, Jordi! Providing our guests with a wide variety of dining options (and exceptional service) is something we take great pride in. We can't wait to welcome you back to The Atlas again soon!

10/10 有夠讚

Briana

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Haley 於 2024年3月6日回覆
Thanks for choosing The Atlas Hotel, Briana! We're thrilled you had a five-star experience!

10/10 有夠讚

CRAIG

於 2024 年 3 月住了 1 晚
Haley 於 2024年3月25日回覆
Thanks for choosing The Atlas Hotel! We're thrilled you had a five-star experience!

10/10 有夠讚

Trina

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Fully refundable booking until 6pm thr day of booking is so handy in Saskatchewan as we were dealing with a snow storm and weren’t sure if we’d make it there. Room was clean and beds were comfy. Only thing I’d like would be hard surface floors as hotel carpet is never that clean. Waterpark was great as always! The next morning They let us have a late checkout due to the storm as well!
於 2024 年 3 月住了 1 晚
Haley 於 2024年3月6日回覆
Hey Trina, Thank you for taking the time to write a review about your stay with us. Trust us, we know how crazy Sask weather can be, so we're happy we could accommodate you during such an unpredictable occurrence. We appreciate your feedback regarding the flooring and will discuss your comments internally. We hope to have you stay with us again real soon! Stay warm!

10/10 有夠讚

Lani

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very modern and clean
於 2024 年 3 月住了 1 晚
Haley 於 2024年3月4日回覆
Thanks for choosing The Atlas Hotel! We're thrilled you had a five-star experience!

10/10 有夠讚

Cheryl

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great family stay
Great stay , balcony room with view of pool. The beds are comfortable but small for two adults. Great atmosphere and the lounge was nice.
於 2024 年 2 月住了 1 晚
Haley 於 2024年3月6日回覆
Hi Cheryl,Thank you for sharing your experience with us. We're glad to hear you enjoyed all that our hotel has to offer. Rest assured; we have listened to your valuable feedback and actively explore ways internally to enhance our guests’ experience. We appreciate your visit and hope we can welcome you back soon.

8/10 不錯哦

Melody R

商務旅客, 團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Comfortable beds; roomy; and clean.
於 2024 年 2 月住了 2 晚
Haley 於 2024年3月6日回覆
Thanks a bunch for dropping a review, Melody! We appreciate it. Hoping to make your next stay even better.

10/10 有夠讚

Ken

於 2024 年 2 月住了 1 晚
Haley 於 2024年3月4日回覆
We always appreciate a 5/5 review, Ken! Thanks for choosing The Atlas and we hope you'll be back soon.

6/10 一般般

Sharla

不喜歡:設施服務
Love the water park but it’s so overbooked you don’t have space to move in the pool. Very unsafe for children and makes it less enjoyable.
於 2024 年 2 月住了 1 晚
Haley 於 2024年3月6日回覆
Hi Sharla, Thank you for sharing your experience with us. We're glad to hear you love our waterpark. Guest satisfaction and safety is very important to us, and we are always willing to do what we can to make sure our guests feel 100% taken care of during their stay. We have followed up on your comments internally to ensure no other guests are left feeling the way you did after your stay. We appreciate your visit and hope we can welcome you back soon.

8/10 不錯哦

Kellie

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
kids had a great time and enjoyed the pool area, many kids laughing and having fun, would go back
於 2024 年 2 月住了 1 晚
Haley 於 2024年2月27日回覆
We cannot express how much we appreciate your review, Kellie! Thanks for choosing The Atlas Hotel. We hope to see you back again soon.

10/10 有夠讚

Miesha

團體旅遊, 家庭旅遊, 親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We had a great time at the Atlas hotel. The rooms were clean. The restaurant food was great and the Waterpark was a ton of fun. We would highly recommend. And we will return for another fun family get away.
於 2024 年 2 月住了 1 晚
Haley 於 2024年2月27日回覆
Thanks for staying with us, Miesha! We're thrilled that you were able to enjoy all of the amenities we have to offer. Our Crew is excited to welcome you back to The Atlas again soon!

8/10 不錯哦

Caitlin

親子旅遊
喜歡:員工素質、設施服務和住宿環境和硬體
Family friendly but the pool opening at 9 am doesn’t leave much time Before checkout to enjoy (main attraction for booking here)
於 2024 年 2 月住了 1 晚
Haley 於 2024年3月6日回覆
Hey Caitlin, We’re so happy to hear you enjoyed your stay and appreciate you leaving us a review! We completely understand your comments regarding wanting more time to waterslide before check-out. I mean, who doesn’t want to roll out of bed and race down the waterslides?! Next time you stay with us, you are more than welcome to request a late check-out with our amazing Guest Ambassadors to get a little extra time to get Soaked! (We can’t always accommodate them, but try our VERY best.) Thanks again, Caitlin, we can’t wait to have you back soon!

10/10 有夠讚

Daryl

於 2024 年 2 月住了 1 晚
Haley 於 2024年3月22日回覆
We always appreciate a 5/5 review, Daryl! Thanks for choosing The Atlas and we hope you'll be back soon.

10/10 有夠讚

Kendra

於 2024 年 2 月住了 1 晚
Haley 於 2024年3月22日回覆
We cannot express how much we appreciate your review, Kendra! Thanks for choosing The Atlas Hotel. We hope to see you back again soon.

4/10 不太好

Derek

家庭旅遊
喜歡:整潔度
不喜歡:員工素質
The lacking hotel with the decent waterpark
We booked for a 2nd floor balcony. Got there and was told it wasn't available, and there was nothing they could do, despite the premium we paid for it. When we checked out, the person asked about our stay, and I told him what happened. He was sympathetic, and gave a $50 rebate, which was at least some acknowledgment. The restaurant was god awful. Waited 90 minutes for food. The waterpark, which was the reason for they stay, was a good time. And the staff, aside from the first guy, were very nice and pleasant.
於 2024 年 2 月住了 2 晚
Haley 於 2024年3月6日回覆
Hi Derek, Thank you for taking the time to provide us with your feedback. We’re glad to hear you enjoyed our waterpark. Guest satisfaction is very important to us, and we are always willing to do what we can to make sure our guests feel 100% taken care of during their stay. We have followed up on your comments internally. If you have any further questions, thoughts, or feedback to share, please don't hesitate to get in touch with our management team. We appreciate your visit and hope we can get another chance to host you again.

10/10 有夠讚

Jennifer

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
No thank you
於 2024 年 2 月住了 1 晚
Haley 於 2024年2月26日回覆
We always appreciate a five-star review, Jennifer! Thanks for choosing The Atlas and we hope you'll be back soon.