"The people were very friendly but the place smelled like sewage in the downstairs and body odor in the elevators. Very gross for the most expensive hotel around. "
"Staff were pleasant, helpful and efficient. Room was clean and comfortable. Breakfast area was clean and well stocked. I really appreciated the 24 hr coffee machine. Would stay here again."
"Nice hotel. But man oh man they go out of their way to make you feel bad about not booking direct with them. On check-in I was told that late checkout is $50/hr for people who book through hotels.com, and that I wouldn’t be earning any IHG points with them either (after they asked for my IHG number). Definitely makes sure the poor feel poor. "