2/10 很糟糕
Walter
家庭旅遊
2025 年 7 月 4 日
不喜歡：整潔度和客房舒適度
Poor Service, No Communication
I arrived on time for my check-in, but to my surprise, I was treated very poorly by the front desk staff. While trying to resolve the issue through the Hotels.com chat, I discovered that my reservation had been mistakenly cancelled—without any prior notice or communication from the property.
I was left with no assistance from the hotel, and shortly after leaving, I was involved in a car accident. Thankfully, Hotels.com provided excellent support throughout the situation.
My advice: do not book this place. The lack of professionalism and responsibility from the hotel staff made an already stressful situation much worse
Walter
於 2025 年 6 月住了 2 晚