Lovely hotel and room, amazing value for money. Very clean and high quality facilities/decor. Bar/Restaurant little pricey but the standard for the area.
Lauran
於 2024 年 4 月住了 1 晚
4/10 不太好
Julie
家庭旅遊
2024年3月30日
喜歡:整潔度、設施服務和住宿環境和硬體
We booked 3 Biggy Rooms a month ago .to celebrate my 70 th Birthday
These are the more expensive rooms .with River views in The Main House
On check in we were given two Biggy Rooms and one room across the car park .
A dog friendly room ,we have no dog !
The room smelt of dog and a ,dog barking in the room next dioor.and I am allergic to dogs !
So went to reception and requested to be moved to a Biggy room in the main building .
We were told they were full no rooms available
Not avery helpful member of staff on reception was rather rude and said rooms were allocated and basically insinuated it was just t .
I then said could i have a discount as this was s not the room I had booked and the response was
they couldn’t do that .
Suddenly two rooms became available!
Cozy room and a comfy room !
Again both inferior rooms .
I took the comfy room as it was in the main house and not too far from my 2 sisters rooms .
I feel the the reception manager should have apologised and maybe offered a discount .
It is a shame as the rest of the staff we encountered were lovely
My sister who paid for this night was the one who apologised
She was the first to arrive and there were two different retention staff ,Eho were both friendly .
However there was no mention then that the original booking could not be honoured .
Will we be back .Yes as we enjo going to the Sonning Theatre performances .
But on booking I will contact the hotel and make sure we will be in the rooms requested .
Julie
於 2024 年 3 月住了 1 晚
10/10 有夠讚
Debbie
2024年3月26日
喜歡:整潔度、員工素質和住宿環境和硬體
Debbie
於 2024 年 3 月住了 1 晚
4/10 不太好
Ian
2024年2月26日
Ian
於 2024 年 2 月住了 1 晚
8/10 不錯哦
Paul
2024年2月4日
Paul
於 2024 年 2 月住了 1 晚
8/10 不錯哦
Sarah
情侶出遊
2024年1月14日
喜歡:整潔度、設施服務和住宿環境和硬體
Noisy fridge in room
Sarah
於 2024 年 1 月住了 1 晚
10/10 有夠讚
Barry
2024年1月9日
Barry
於 2024 年 1 月住了 1 晚
10/10 有夠讚
Lesley
2024年1月6日
喜歡:整潔度、員工素質和住宿環境和硬體
Lesley
於 2024 年 1 月住了 1 晚
8/10 不錯哦
Patricia
2023年12月30日
喜歡:整潔度、住宿環境和硬體和客房舒適度
Would stay again.
Nice, clean room with excellent rain shower. Modern with quirky 50’s style accessories. Great location and good free parking. The restaurant/ bar area is very good with lovely gardens overlooking the river. Excellent checkout receptionist but our check-in lacked warmth and information.
Patricia
於 2023 年 12 月住了 1 晚
10/10 有夠讚
Lesley
情侶出遊
2023年12月24日
喜歡:員工素質、設施服務和住宿環境和硬體
Lovely comfy rooms, great bathrooms with fabulous smelling soap, shampoo, conditioner and body lotion. Tea and coffee tray good.
Private safe parking