羅克利夫橋出租度假屋

「The place was good and the on site staff were helpful but the overall experience from Hotels.com was terrible and made the whole trip unpleasant. The accommodation don’t answer the phone and Hotel.com have appalling customer service and just don’t care what happens after they take your money, they openly admit that they have NO complaints procedure and that they do not abide by Data Protection law. 」

「The host ignored my calls and I was left stranded after calling numerous times, they switched their phone off. I want a refund as I had to book alternative accommodation. Very disappointed」

「Very comfortable unit in a country setting away from the congestion of York. The only negative point was that the WIFI was weak in the unit we were in. Nice, historical location. 」

「Perfect stay lovely setup and everything you need 」

「Beautiful property, clean, tidy excellent location in a quiet small village. Plenty of room for our family of 5 and everything you need. Would definitely book again」