Front desk closed from 1:00 to 6:00 on Sunday and we were not informed of this. As a result we arrived in a taxi at 2:00 to find the door locked. By chance, we ran into one of the kitchen staff leaving the premises. He let us in, otherwise we would have been stranded on the sidewalk with two large suitcases. Very unprofessional!
Christopher
於 2025 年 5 月住了 1 晚
6/10
Bathroom small.
itohan
於 2025 年 4 月住了 2 晚
6/10
Rodica
於 2025 年 4 月住了 5 晚
6/10
Struttura comoda con la stazione FS e con il centro. Avrebbe bisogno di un rinnovo almeno i bagni., ma il m
fabrizio
於 2025 年 3 月住了 1 晚
6/10
Non consiglio
sabrina
於 2025 年 2 月住了 1 晚
10/10
Juan
於 2024 年 12 月住了 2 晚
10/10
Andiamo in questo Hotel storico, accoglienza top, servizio e cortesia top! Veniamo accolti dal personale sempre col sorriso! Molto disponibili e preparati!
Vado con la mia famiglia per sottopormi ad un intervento ad una gamba, troviamo questo hotel storico al centro della città di Ravenna! Storico sì ma in evidente ristrutturazione il che da un fascino al tutto! Camere calde e accoglienti, bagno molto pulito! Torneremo sicuramente! Stavolta non per una operazione ma per diletto!
Enrico
於 2024 年 12 月住了 4 晚
10/10
Ottima al centro di tutto
Vincenzo
於 2024 年 11 月住了 2 晚
10/10
Very good location, close to attractions , restaurants and shopping. Staff was very Nice, fresh breakfast and spacious and clean room. Perfect for us which run the marathon, about 1.5 km to start and 600 m from arrival. Highly recommend!
Andreea
於 2024 年 11 月住了 2 晚
8/10
Friendly staff
pamela
於 2024 年 10 月住了 2 晚
8/10
bin
於 2024 年 10 月住了 2 晚
8/10
John
於 2024 年 10 月住了 1 晚
10/10
Ravenna is a hidden gem
Hotel Roma is within walking distance of all attractions.
Ruth
於 2024 年 10 月住了 2 晚
8/10
Breakfast was good but cold bacon and eggs!
Vickie
於 2024 年 9 月住了 3 晚
6/10
The accommodations were fairly clean, the staff was very friendly and helpful. The rooms were run down. I had to switch rooms because the electrical panel shorted out. The area looked abit sketchy at first but was ok once you walked around abit. It is within walking distances of all of the sights and the bus/trains.
Andrew
於 2024 年 9 月住了 9 晚
4/10
In hindsight, we would've booked another hotel for our stay in Ravenna. Unfortunately the quality of this hotel is quitte poor.
Here are the things we didn't like during our stay:
-Cleanliness of the room: the room didn't feel or look clean
-Furniture in the room: outdated & didn't match, a door of a wardrobe was missing. Very little care has been put in the rooms. Really old rusty elevator as well.
-Problems with airconditioning: during one night the airconditioning functioned really poorly and then shut off, we've heard other guests complain about this issue as well. When asking the staff next morning, we were informed that there was an issue with the airco and a repairmen was going to fix it. No apologies whatsoever. Later another member of the staff denied this and blamed us for not using the system correctly which we did.
-Communication with the staff: as an English speaker it was hard to communicate with most of the staff. We've also saw miscommunication between staff.
-Breakfast: nice that it was included but not a single fresh item displayed beside the fruit
Plusside was the location of the hotel which is close to the station and city centre. However you can find hotels in this area that are far better than the Roma hotel.
Amber
於 2024 年 9 月住了 2 晚
6/10
Did the job as we were only there to get a cruise the next day, staff helpful and nice breakfast provided in the morning
Lucy
於 2024 年 7 月住了 1 晚
6/10
Old needed up dating. Shower was very small.
Michael
於 2024 年 8 月住了 1 晚
4/10
Positiva: aria condizionata (ma non regolabile)
Parcheggio gratuito in prossimità, ma non della struttura
Negativa: struttura vecchia e riconoscibilmente vecchia. Ascensore terribile, da aver paura a salirci, quando e se arriva..
Bagno emette odore di fogna, piccolo e caldo nonostante aria condizionata accesa
Infissi in cattivo stato
Colazione accettabile, pochi prodotti freschi
Andrea
於 2024 年 7 月住了 1 晚
10/10
This is a true “mom & pop” property. Some parts haven’t been “updated” but that lends to the charm of the property. It has character and is safe & clean.
Crystal Ellen
於 2024 年 7 月住了 1 晚
4/10
Monami
於 2024 年 4 月住了 1 晚
4/10
You get what you pay for I suppose but I think they can still do better. The room had peeling paint everywhere and drain flies. The walls are very thin and people must have been smoking inside. On a positive note, the bed was clean and a place to rest my head which is about what I expected. The staff were kind. Overall it did the job but I would probably try to find another place next time.
Carolyn
於 2024 年 6 月住了 2 晚
8/10
Very close walk to the train station and old city. Lots of food options close by. Great service at breakfast. Good hotel for cruisers before embarkation.