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利托梅日采札美克飯店的評分

4 out of 5
利托梅日采札美克飯店
Ratmerice 1, Ratmerice

評論

8.4

非常好

10 分，有夠讚；6 則評論中有 4 則" "
8 分，不錯哦；6 則評論中有 1 則" "
6 分，一般般；6 則評論中有 0 則" "
4 分，不太好；6 則評論中有 0 則" "
2 分，很糟糕；6 則評論中有 1 則" "

9.8/10

整潔度

7.4/10

員工素質

10/10

設施服務

9.4/10

住宿環境和硬體

8.0/10

環保程度

評論

10/10 有夠讚

Marek

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Beautiful place
Beautiful place, very calm and peaceful, nice people, great service, super restaurant. I will go again!
於 2023 年 5 月住了 1 晚
Tomáš Mařík 於 2023年6月13日回覆
Dear Marek,thank you very much for your review.Best regards,Tomáš Mařík

2/10 很糟糕

Jonathan

喜歡：整潔度
不喜歡：員工素質
Keep away
Rude inflexible and did not supply the facilities advertised- so we late and they still charged the full amount- nearly £700. They said they will not give it back so I’m seeking legal advice
於 2022 年 4 月住了 2 晚
Tomáš Mařík 於 2022年5月16日回覆
Hello Jonathan, we are very sorry, but on all websites we have that it is a summer swimming pool. Expedia show it like they want. We offer you partial refund and we offer you extra time in wellness for your unwanted massage. It was only our good gesture for you, and we offer you extra access to wellness as a result of this problem with swimming pool for not mistake on our side. When we are trying solve a problem with expedia, you leave a hotel without one word and with one access card to room. Thank you.

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Ein überraschendes böhmisches Schloss-Hoteljuwel mit hervorragender Küche!
於 2020 年 6 月住了 1 晚
Martina from chateau Ratmerice 於 2020年6月24日回覆
Thank you very much for your review. We are very pleased that you enjoyed your stay and hopefully we will welcome you in our chateau in the near future again. With warm regards. Chateau Ratmerice team.

8/10 不錯哦

Pascal

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Peut mieux faire.
於 2019 年 7 月住了 1 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2017 年 10 月住了 2 晚

10/10 有夠讚

Jill

喜歡：整潔度、住宿環境和硬體和客房舒適度
Diamond in the Rough--work in progress
Imagine the beauty and peace of the country on an estate in the middle of farm land. This is a perfect spot if you want to stay on site to enjoy nature, a great spa (sauna's, huge hot tub and showers). The outdoor pool is in the process of being built. Great outdoor patios and picnic spot next to tennis courts/basketball court. Only downside is it's difficult to get transportation to the site to hire a car for checking out villages near by. The village we were in was maybe a 3 -4 block radius. It's idealic for couples/honeymooners. Not so much to entertain children/teens. Our service was great. The front desk hostess was wonderful. Our waiter at the restuarant was AWFUL. Sat us at tables two days in a row with dirty linens. When I asked for them to be replaced, he acted like he didn't understand English. Removed all the beautiful glassware off the table, then served us our drinks in plain glassware--why have it on the table if you're not going to use it. He was rude. All other people at the resort were wonderful. This fellow needs to be replaced IMMEDIATELY!
於 2017 年 8 月住了 1 晚
Dear Jill, we greatly appreciate your recension. Thank you for your positive words. Next time please ask the receptionist to call taxi servise or to ensure some entertaiment for children/teens. We can offer some outdoor games, playground or rent bicycles, etc. Finally let me please apologize for the waiter, we are going to solve that. Thank you ones again, yours Chateau Ratměřice