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藍礁湖度假村及碼頭的評分

4 out of 5
藍礁湖度假村及碼頭
Blue Lagoon Bay, Ratho Mill

評論

8.8

有夠讚

10 分，有夠讚；339 則評論中有 172 則" "
8 分，不錯哦；339 則評論中有 124 則" "
6 分，一般般；339 則評論中有 29 則" "
4 分，不太好；339 則評論中有 7 則" "
2 分，很糟糕；339 則評論中有 7 則" "

9.2/10

整潔度

8.8/10

員工素質

8.6/10

設施服務

8.8/10

住宿環境和硬體

8.6/10

環保程度

評論

10/10 有夠讚

Carol

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It was very colorful and clean
於 2024 年 4 月住了 1 晚

8/10 不錯哦

Margaret

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very nice room and view. very convenient as we were sailing the following day with Horizon Yachts.
於 2024 年 5 月住了 1 晚

8/10 不錯哦

Richard

於 2024 年 4 月住了 1 晚

10/10 有夠讚

Janice

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Alex

團體旅遊
喜歡：員工素質、設施服務和住宿環境和硬體
Great for the convenience of the mooring of the boat. Lovely view from our room and great pool too!
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Jacquelyne

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful property on the marina with great ocean views! Very helpful and pleasant staff.
於 2024 年 4 月住了 1 晚

8/10 不錯哦

ELLE

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The pool area was a bit unloved. Broken sunbeds, leaves in the pool etc. The staff are nice, the rooms are sufficient. The rooms are expensive but cheaper than some in the area. Cafe and restaurant are reasonably priced.
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Christopher

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Blue Lagoon provided a great stay, with excellent staff, facilities, and service.
於 2024 年 3 月住了 1 晚

10/10 有夠讚

kevin

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚

8/10 不錯哦

Colmer

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Cool place. Great if your getting on a charter.
於 2024 年 2 月住了 2 晚

10/10 有夠讚

Toney

團體旅遊, 家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
The property location was great, it had amenities and was kept in great condition
於 2024 年 2 月住了 5 晚

8/10 不錯哦

Dominic

喜歡：整潔度和客房舒適度
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Curtis

情侶出遊, 團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Wonder views of the marina and ocean. Love the welcome drink.
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Marco

喜歡：整潔度、員工素質和住宿環境和硬體
Had a great time staying here.
於 2024 年 1 月住了 1 晚

10/10 有夠讚

Kurt

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful location Great staff Rooms are a little worn but very clean
於 2024 年 2 月住了 2 晚

10/10 有夠讚

Suzanne

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 1 晚

10/10 有夠讚

Tia

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 1 月住了 1 晚

10/10 有夠讚

John

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Spent one night connecting through to Bequia. This hotel/marina has everything you need. Restaurants (dinner and breakfast), a huge store for supplies and lovely clean rooms with great views of the harbor and docks.
於 2024 年 1 月住了 1 晚

10/10 有夠讚

Chantal

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Robert

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Clean rooms.
於 2023 年 10 月住了 1 晚

10/10 有夠讚

Kate

於 2023 年 8 月住了 7 晚

8/10 不錯哦

MELISSA

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 8 月住了 6 晚

6/10 一般般

Misagh

喜歡：整潔度
於 2023 年 8 月住了 3 晚

6/10 一般般

Ricardo Montanez

情侶出遊, 商務旅客
喜歡：設施服務
不喜歡：員工素質
The Front Desk Service is not good at all
於 2023 年 8 月住了 7 晚
Cassandra Brown 於 2023年8月12日回覆
Hello Mr. Montanez,Thank you for staying with us it was our pleasure to accommodate you.We are saddened to see this comment about our front desk team. Would you be able to contact us directly to discuss any details pertaining to the service you experienced?Cassandra BrownSenior Guest Services Agent

10/10 有夠讚

Petagay

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Loved the location and choice of restaurants. Room was clean and nice
於 2023 年 7 月住了 4 晚
Azizi 於 2023年8月6日回覆
Hello Petagay,Thank you for staying with us. It was a pleasure having you!!!We hope to see you again soon.Kind Regards,Blue Lagoon Hotel & Marina Team

8/10 不錯哦

Collin

商務旅客
喜歡：整潔度和住宿環境和硬體
Good
於 2023 年 5 月住了 10 晚

10/10 有夠讚

Corey

喜歡：整潔度、員工素質和住宿環境和硬體
Was a wonderful experience
於 2023 年 5 月住了 2 晚

10/10 有夠讚

Lisa

於 2023 年 4 月住了 1 晚

10/10 有夠讚

Margaret

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Small hotel, the people, setting. Perfectly relaxing.
於 2023 年 4 月住了 10 晚

10/10 有夠讚

Zita

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great little place right on the marina where we began and ended our week long charter trip island hopping. Great food and cappuccinos. There is a also a little market that a bunch of random items like wine and liquor and fresh made empanadas. bathing suits and t-shirts. Pool was really lovely and secluded with flora all around. Highly recommended!
於 2023 年 4 月住了 1 晚
Azizi 於 2023年4月27日回覆
Good morning Ms. Kollar,Thank you for such a great review and recommendation in your comments.It was our absolute pleasure to have you here with us!Do look forward to welcoming you back!

8/10 不錯哦

Skeeta Ambika

親子旅遊
喜歡：員工素質、設施服務和住宿環境和硬體
Quiet and charming. Great food at The Loft Restaurant. Friendly staff.
於 2023 年 4 月住了 4 晚

10/10 有夠讚

Rochelle

於 2023 年 4 月住了 5 晚

10/10 有夠讚

Shayna

於 2023 年 4 月住了 3 晚

8/10 不錯哦

Cheryl

情侶出遊
喜歡：整潔度
不喜歡：設施服務和住宿環境和硬體
The hotel restaurant is terrible. Food was inedible and overpriced The attached cafe ..not belonging to hotel far better. Room was good. Beach area has black sand and pool area is up stairs.Nice size balcony.
於 2023 年 4 月住了 2 晚

10/10 有夠讚

Tulnath

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Always love my stay here! Location is on point!
於 2023 年 4 月住了 1 晚

10/10 有夠讚

Monique

情侶出遊
喜歡：員工素質、設施服務和住宿環境和硬體
Besides a bit of mold in the rooms shower and the pool not functioning property making the water murky. This is a very comfortable boutique style hotel located directly on the waterfront. Only tried and kept returning to the beach restaurant which had a great sunset excellent food and service. We definitely return to this hotel.
於 2023 年 3 月住了 3 晚
Azizi 於 2023年4月6日回覆
Good afternoon Monique,Thank you for staying with us.On behalf of the hotel's team, I apologize for the shower and pool issues, since then we have addressed and improved on the conditions. You will definitely enjoy the facility and amenities more on your next stay. We look forward to having you back with us!

2/10 很糟糕

Sebastien

情侶出遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Cancelled more than 24 hours before check-in because of Death in Family, and they did not want to refund anything. Management did not want to do anything, nor Expedia. No humans behind this hotel and Expedia, money is the only thing important, and they don't care that we had to cancel to fly earlier for Death in family. Very sad business approach.
於 2023 年 3 月住了 3 晚

8/10 不錯哦

Daniel

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The property is relatively new and in excellent condition. We stayed in the least expensive room available -- "Pool View" (room 28) which has no view of anything due to massive vegetation a few feet from the balcony literally blocking the view completely. But it was quiet. We counted forty steps that had to be climbed to reach the room. Bell person carried our bags both on arrival and (by arrangement) and departure. Staff was consistently professional, helpful and competent at all levels -- especially in the restaurant.
於 2023 年 3 月住了 1 晚
Azizi 於 2023年4月6日回覆
Hello Daniel,Thank you for such a great review!We look forward to having you back with us!

10/10 有夠讚

Rowntree

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Lovely friendly spot
於 2023 年 3 月住了 7 晚

10/10 有夠讚

Ann

於 2023 年 3 月住了 1 晚

8/10 不錯哦

Frank

喜歡：整潔度、員工素質和客房舒適度
於 2023 年 3 月住了 1 晚

10/10 有夠讚

Thomas

於 2023 年 3 月住了 1 晚

8/10 不錯哦

Sandra

於 2023 年 3 月住了 1 晚

10/10 有夠讚

Mark

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great place to stay before and after a sail.
於 2023 年 3 月住了 1 晚

6/10 一般般

Stacy

親子旅遊
不喜歡：整潔度、員工素質和住宿環境和硬體
For such a pricey place I expected more.. the pool was dirty. So was the compound.. my bed linen was wet like it was taken out the dryer too quickly. Couldn't get room service as they were too busy. P.S. I had a sleeping kid so I couldn't leave my room. I am very disappointed in the level of service and cleanliness. Won't be back.
於 2023 年 3 月住了 1 晚

10/10 有夠讚

Frank

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 3 月住了 1 晚

10/10 有夠讚

Cheryl

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
7 days of smiles
I rented room 22 with 2 queen size beds located on the top of the hill next to the pool. The room was amazing. Very clean. Excellent A\c. The staff was amazing. Security was on staff very friendly. Cleaning staff did an excellent job with towel replacement and making sure your room was in excellent condition. The only thing ...mosquitos ( I recommend bringing with you peppermint oil or avon skin so soft spray) staff was always smile...very happy...welcoming...I highly recommend this hotel because of the staff and the beautiful views.
於 2023 年 3 月住了 7 晚
Azizi 於 2023年4月6日回覆
Good afternoon Cheryl,Thank you for staying with us and for taking the time to leave us such as great review.We appreciate you recommending our hotel in your comments and happy to hear that you had an excellent stay.Hope to have you and your family here with us, again!

10/10 有夠讚

Luis，Lenexa

商務旅客, 團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Muy linda para relajarse, muy buenas habitaciones excelene trato. La fotos no le hacen justicia.
於 2023 年 3 月住了 1 晚

8/10 不錯哦

Saffraz

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
All is all, there's not much to complain about
於 2023 年 3 月住了 2 晚

8/10 不錯哦

Michael

家庭旅遊
喜歡：整潔度、員工素質和客房舒適度
Staff at check-in was more or less friendly. Staff at the onsite restaurants/ bars were very nice...The room was tiny, limited amount of outlets to charge devices. Regardless, the room was comfortable enough at a fair price for an expensive island.
於 2023 年 3 月住了 3 晚