4/10 不太好
Carol
2025 年 11 月 21 日
不喜歡：員工素質和住宿環境和硬體
Paid for accommodation from 3pm before day of arrival. Arrived on Jetstar 7am flight and had arranged own transport to hotel to find room not ready on arrival as we were unexpected and very fast transfer from airport. The room was clearly being cleaned from a guest just departed that morning even though it should have been ready for us from the previous day. It seems like they double sell rooms based on flight times.
More concerningly I was charged twice on credit card for room booking and 2 weeks later still waiting for refund of 2nd charge. About to commence proceedings with my bank given the extraordinary amount of time to process refund of overcharge. I had to tell them this happened and wonder if I’d not noticed would they have admitted the double charge.
These are just two of the many, many reasons I won’t stay here again.
There are so many great options for accommodations on Raro - this one is not recommended.
Carol
於 2025 年 11 月住了 6 晚
