室外游泳池

羅利達拉姆機場三角研究園希爾頓逸林飯店的評分

4 out of 5

評論

9.0

太棒了

10 分,有夠讚;1001 則評論中有 637 則" "
8 分,不錯哦;1001 則評論中有 260 則" "
6 分,一般般;1001 則評論中有 67 則" "
4 分,不太好;1001 則評論中有 24 則" "
2 分,很糟糕;1001 則評論中有 13 則" "

9.2/10

整潔度

9.4/10

員工素質

8.6/10

設施服務

9.0/10

住宿環境和硬體

8.8/10

環保程度

評論

6/10 一般般

qing

喜歡:整潔度和客房舒適度
Henry 於 2016年3月14日回覆
Thank you for staying with us and we hope to see you on a future trip. Tom Lubbe General Manager

2/10 很糟糕

Michael

家庭旅遊
喜歡:員工素質
不喜歡:設施服務和住宿環境和硬體
Old building, everything is worn out and needs update. Noisy but useless air conditioner, no privacy curtains on the window, TV set is on side wall of the bed, coffee bar occupies a part of bathroom space what makes bathroom tiny. Breakfast is not included, available for $18. Complimentary coffee is available for a few hours in the morning, for tea we had to ask separately.
於 2024 年 5 月住了 3 晚
tom 於 2024年5月16日回覆
Dear Micheal,We are sorry that you did not enjoy your time with us. Our team wants to ensure our guests are happy when they are here. We always want to hear from our guests when they are here so we can address issues such as the air conditioner unit so our guests are not uncomfortable. We have been working with Hilton on our renovation plan to continue to improve.Please have a very safe week.At your service,Tom LubbeGeneral Manager

10/10 有夠讚

Ashtin Elizabeth

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
we had a great stay! The airport shuttle was such a nice touch to relieve some stress of travel
於 2024 年 5 月住了 2 晚
tom 於 2024年5月13日回覆
Dear Ashtin,Thank you very much for the 5 star review from your recent time with us, it is greatly appreciated. Please come back to see us very soon and have a great week.At your service,Tom LubbeGeneral Manager

8/10 不錯哦

Jeremy

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The cookie gets 10 stars ⭐️ Everything was good to great.
於 2024 年 4 月住了 1 晚
tom 於 2024年5月13日回覆
Jeremy,On behalf of the entire staff at the hotel, thank you for staying with us and letting us know about your visit. We always appreciate hearing from our guests so we can continue to improve.Have a safe week.Yours in Hospitality,Tom LubbeGeneral Manager

10/10 有夠讚

Christina

家庭旅遊, 親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very clean and beautiful property
於 2024 年 5 月住了 2 晚
tom 於 2024年5月8日回覆
Dear ChristinaWe are so grateful that you enjoyed your time with us and gave us a 5 star review.Please come back to see us soon.Have a very safe week.Yours in Hospitality,Tom LubbeGeneral Manager

10/10 有夠讚

Joyce

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 2 晚
tom 於 2024年4月30日回覆
Dear JoyceWe are so grateful for you five star review from your visit with us and we hope to see you again very soon.Please have a great rest of the week.At your service,Tom LubbeGeneral Manager

10/10 有夠讚

Tina,Lynbrook

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful property — wonderful stay.
於 2024 年 4 月住了 1 晚
Tom 於 2024年4月29日回覆
Dear Tina,Thank you for your 5 point review from your recent visit.Please come back to see us soon and have a great week.Sincerely,Tom LubbeGeneral Manager

10/10 有夠讚

canon

團體旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Property was clean and the staff was nice..
於 2024 年 4 月住了 2 晚
tom 於 2024年4月9日回覆
Dear CanonThank you for your nice comments about our hotel and our staff, it is truly appreciated.We hope to see you again soon.Please have a safe week.Yours in Hospitality,Tom LubbeGeneral Manager

6/10 一般般

Jacques Tresor

於 2024 年 4 月住了 3 晚
Tom 於 2024年4月29日回覆
Dear Jacques,Please accept our apologies for issues that you had while you were here. We hope that we can get another chance to host you again to improve your experience.We hope you have a safe week.At your service,Tom LubbeGeneral Manager

6/10 一般般

Nakia

商務旅客
不喜歡:設施服務
Overalll my stay was average however I chose this Hotel for a couple of reasons one of them being there was actual responses to the other reviews. Upon check in there was a line only 1 working staffi who did acknowledge everyone. My room Had a musty odor an ant on the wall. The bed was comfortable enough to fall asleep. The first nice it was quiet my last night was unnecessarily noisy….
於 2024 年 3 月住了 2 晚
to 於 2024年4月8日回覆
Ms. Nakia,We appreciate you letting us know about your visit. We are sorry about the check in as two of our other team members were dealing with a medical issue with one of our guests that pulled them away from the desk during the time you were checking is as we always want our guests to have a quick check in and we truly want to thank you for letting us know about the slow checkin.Please enjoy your week and we hope we get another chance to host you in the future.At your service,Tom LubbeGeneral Manager

10/10 有夠讚

Alisha,Meriden

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 3 月住了 1 晚
tom 於 2024年4月4日回覆
Dear Alisha,Thank you very much for your 5 star review from your recent visit to our hotel. Please come back to see us very soon.Have a great day.At your service,Tom LubbeGeneral Manager

10/10 有夠讚

Ali

情侶出遊, 商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Amazing
於 2024 年 3 月住了 1 晚
tom 於 2024年4月3日回覆
Dear Ali,Thank you for your AMAZING comment! We love to hear that. Have a safe weekend.At your service,Tom LubbeGeneral Manager

10/10 有夠讚

Harry

Very peaceful nice staff no issues
於 2024 年 3 月住了 1 晚
Tom 於 2024年4月1日回覆
Dear Harry,Thank you very much for your 5 star review from your stay with us. We hope to see you again very soon.At your service,Tom LubbeGeneral Manager

10/10 有夠讚

Chandni

Well maintained and clean
於 2024 年 2 月住了 1 晚
tom 於 2024年3月27日回覆
Dear Chandni,Thank you very much for your 5 star review from your recent stay. We love to hear from our guests so we can always improve.Please have a great day.At your service,Tom LubbeGeneral Manager

10/10 有夠讚

Hannah

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
tom 於 2024年3月20日回覆
Dear Hannah,On behalf of the entire team, we appreciate your 5 star review from your time at our hotel. Please come back to see us soon.Have a great day.Yours in Hospitality,Tom LubbeGeneral Manager

6/10 一般般

Pankaj

家庭旅遊, 親子旅遊
Room provided was below average. Property is nice.
於 2024 年 3 月住了 1 晚
tom 於 2024年3月20日回覆
Dear PankajWe appreciate your comments and we are always looking to improve our facilities and service. We thank you for taking the time to let us know about your visit.Have a safe week,Tom LubbeGeneral Manager

2/10 很糟糕

Thomas

喜歡:員工素質
不喜歡:整潔度
I stayed in room 148 and in the bathroom, there was a small (4) tray storage unit that was made out of plastic mesh to store the towels and it was stained and dirty. I have never seen something like this in a hotel. The manager must not ever inspect the rooms. I would never stay there again.
於 2024 年 3 月住了 3 晚
tom 於 2024年3月15日回覆
ThomasWe are sorry about the issue while you were here. Expedia had booked you into a handicap accessible room and the towel rack is necessary for a guest that may not be able to reach a towel rack that may be higher. We have shared your comments with our team to address the issue with the cleanliness of that item.Please have a safe weekend.SIncerely,Tom LubbeGeneral Manager

10/10 有夠讚

Shenequa

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Clean, and nice
tom 於 2024年3月11日回覆
Thankyou very much for the 5 star review and we hope to see you again very soon.Have a very safe week!Sincerely,Tom LubbeGeneral Manager

10/10 有夠讚

Petronilo

喜歡:整潔度和員工素質
Great stay! Only one item: the curtain is ripped.
於 2024 年 3 月住了 1 晚
to 於 2024年3月15日回覆
Thank you for staying with us and letting us know about your time with us. The hotel is in the process of replacing a lot of items around the hotel and we are sorry this issue happened while you were here.We hope you have a very safe weekend.At your service,Tom LubbeGeneral Manager

10/10 有夠讚

Bryan

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Amazing food on property great staff. Kind of old but overall good stay
於 2024 年 3 月住了 2 晚
tom 於 2024年3月11日回覆
Dear Bryan,We appreciate your nice comments about our food and staff and we are always looking to improve our hotel. We hope to see you again.At your service,Tom LubbeGeneral Manager

2/10 很糟糕

Douglas

於 2024 年 3 月住了 1 晚
tom 於 2024年3月25日回覆
Dear DennisOn behalf of the entire team at the Doubletree we are sorry that you did not enjoy your second stay with us earlier this month. We are always striving to ensure our guests are satisfied and we appreciate you letting us know about your disappointment so we can work on this.Please have a safe week.Sincerely,Tom LubbeGeneral Manager

10/10 有夠讚

Ashley

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
My husband and I enjoyed our stay at the hotel. Will book again .
於 2024 年 2 月住了 1 晚
tom 於 2024年2月26日回覆
Dear AshleyThe team is so happy that your husband and yourself enjoyed your visit and will be back to see us.Please have a very safe week!!At your service,Tom LubbeGeneral Manager

8/10 不錯哦

Ricardo

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The room was a little dated, but the clean and the bed was comfy. The front desk personal was awesome and very helpful with a situation that arise during my stay.
Tom 於 2024年2月22日回覆
Dear Ricardo,Thank you very much for your visit and your nice comments about our team. Please have a very safe weekend and hope to see you again very soon.At your service,Tom LubbeGeneral Manager

10/10 有夠讚

Philip

於 2024 年 2 月住了 1 晚
tom 於 2024年2月16日回覆
Phillip,On behalf of the entire team, we are grateful that you stayed with us and gave us a 5 star review. Please come back to see us soon and please have a great weekend.Sincerely,Tom LubbeGeneral Manager

10/10 有夠讚

Carlene

Wonderful place to stay the bed could have been a liittle better.Beautiful surroundings and huge older hotel. That has been redone very Nice.
於 2024 年 2 月住了 2 晚
Tom 於 2024年2月13日回覆
Dear Carlene,Thank you very much for your kind comments about your stay. The hotel is always making improvements for all of guests and we have more things planned for later this year.Have a great day.At your service,Tom LubbeGeneral Manager

10/10 有夠讚

Kimberly

喜歡:整潔度、員工素質和住宿環境和硬體
Good. Nice service.
Everything was wonderful with two exceptions. The pillows were not good. All the same squishy feel. Have options. Also have coffee available in lobby through checkout time. It was very nice a receptionist went back into kitchen to get a cup!
於 2024 年 2 月住了 2 晚
tom 於 2024年2月12日回覆
Dear Kimberly,Thank you very much for letting us know about your stay. We are always looking at ways to improve our property. The team hopes that we can see you again.Yours in Hospitality,Tom LubbeGeneral Manager

10/10 有夠讚

Timothy

家庭旅遊
喜歡:整潔度、住宿環境和硬體和客房舒適度
Great Hotel for the Price
Nice hotel, very clean, and reasonably priced. Staff was just okay.
於 2024 年 2 月住了 1 晚
tom 於 2024年2月12日回覆
Dear Timothy,We are sorry that our team was not able to give you the level of service that we strive for during your recent visit. We hope we can get another opportunity to show you our award winning service on a return trip. Please have a very safe week.Sincerely, Tom LubbeGeneral Manager

10/10 有夠讚

Deonte

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Front desk staff were helpful and friendly. The rooms were nice size with plenty of space to move around. Bed and furniture were comfortable. Bathroom was kind of small but that was only a minor inconvenience. The menu and guide buttons on our remote didn’t work as well but that wasn’t much of a hassle either. Overall it was great stay at a nice hotel that offered plenty of amenities and friendly service. Would definitely recommend and most likely would return if I were in the area again.
於 2024 年 2 月住了 1 晚
tom 於 2024年2月16日回覆
Dear Deonte,We are so happy that you stayed with us and took your valuable time to write a nice review of our hotel. Please come back to see us very very soon.Sincerely,Tom LubbeGeneral Manager

10/10 有夠讚

Patrick

於 2024 年 1 月住了 5 晚
tom 於 2024年3月20日回覆
Patrick,We appreciate your 5 star review from your time with us and we hope to see you again very very soon.Please have a safe week.At your service,Tom LubbeGeneral Manager

10/10 有夠讚

Eunkyung

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 1 晚
Tom 於 2024年2月16日回覆
Thank you very much for the 10 point review from your visit with us. We truly hope you have a great weekend and hope to see you again very soon.At your service,Tom LubbeGeneral Manager

10/10 有夠讚

Fernando

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great property
於 2024 年 1 月住了 1 晚
tom 於 2024年2月2日回覆
Fernando,We are so happy about your "great property" comment. We hope to see you again soon.Sincerely,Tom LubbeGeneral Manager

10/10 有夠讚

Florencia

家庭旅遊, 親子旅遊
喜歡:設施服務
Super friendly staff. Exactly as expected. No surprise charges
於 2024 年 1 月住了 2 晚
tom 於 2024年1月29日回覆
Dear FlorenciaThank you very much for your 5 star review. We strive for no surprises!!!Have a very safe week.At your service,Tom LubbeGeneral Manager

10/10 有夠讚

Sianna

喜歡:整潔度、員工素質和住宿環境和硬體
Great experience. Tried to order room service and no one answered so had to walk down but otherwise great experience
於 2024 年 1 月住了 1 晚
tom 於 2024年1月29日回覆
Dear SiannaThankyou very much for staying with us and letting us know about the issue with the room service so we can address with the team.We are so happy that the rest of your trip was great.Have a great week.Yours in Hospitality,Tom LubbeGeneral Manager

10/10 有夠讚

shaquetta

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We missed a flight and ended up here and enjoyed our overnight stay
於 2024 年 1 月住了 1 晚
tom 於 2024年1月22日回覆
Dear Shaquetta,Thank you very much for your 5 stay review. We are happy that we were able to take care of you after you missed your flight. We hope to see you again very soon.Please have a safe week.At your service,Tom LubbeGeneral Manager

10/10 有夠讚

Susie,Conyers

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 1 月住了 1 晚
tom 於 2024年1月22日回覆
Dear Susie,Thank you for your 5 star review and we hope to see you again soon. Have a safe week.Sincerely,Tom LubbeGeneral Manager

10/10 有夠讚

真實旅客

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 2 晚
tom 於 2024年1月22日回覆
We are grateful for your 10 point review. Be be safe and stay warm this week.Sincerely, Tom LubbeGeneral Manager

10/10 有夠讚

Darell

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 1 晚
tom 於 2024年1月16日回覆
Darrell,Thank you very much for your 5 star review from your recent stay, we truly appreciate this.Please have a safe week.At your service,Tom LubbeGeneral Manager

10/10 有夠讚

John

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚
Tom 於 2024年1月9日回覆
Dear John,We truly appreciate the 10 point review and we hope to see you again very soon.Please have a great rest of the week.Sincerely,Tom LubbeGeneral Manager

10/10 有夠讚

Richard

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Always wonderful to stay at Doubletree. Comfort and nearness to highways as well as an amzing breakfast everytime. Carpet needs upgrading and possibly extending the hours at the bar/restaurant during the evening hours.
於 2023 年 12 月住了 3 晚
Tom 於 2024年1月9日回覆
Dear Richard, On behalf of the entire team thank you for staying with us. The hotel is working on a few things around the property and prioritizing what needs to be completed first.Have a safe week.Yours in Hospitality,Tom LubbeGeneral Manager

10/10 有夠讚

Elizabeth

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff, driver Nicko and the other guy today were just outstanding. I tipped them because of it.
於 2024 年 1 月住了 1 晚
tom 於 2024年1月9日回覆
Dear Elizabeth,We appreciate your nice comments about our team.. We hope to see you again very very soon.Have a great day.At your service,Tom LubbeGeneral Manager

10/10 有夠讚

Conor

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 1 晚
tom 於 2024年2月2日回覆
Dear Conor,We are so happy for the 5 star review. Please have a great weekend and hope to see you soon.At your service,Tom LubbeGeneral Manager

10/10 有夠讚

Gwentilyn

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 4 晚
tom 於 2023年12月29日回覆
Dear Gwentilyn,Thank you very much for your 10 point review from your time with us.We hope you have a very safe New Year and look forward to seeing you soon.At your service,Tom LubbeGeneral Manager

10/10 有夠讚

Jessica

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
tom 於 2023年12月25日回覆
JessicaWe are so happy that you gave us a 10 point review. We hope that we get a chance to see you again and that you enjoyed the holiday season.At your service,Tom LubbeGeneral Manager

10/10 有夠讚

Iris

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
tom 於 2023年12月18日回覆
Iris,Our team is so happy that you enjoyed your time with us. Please have a great week and hope to see you soon.Sincerely,Tom LubbeGeneral Manager

8/10 不錯哦

Marissa

親子旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
不喜歡:設施服務
Enjoyed my stay. Great staff. Very clean room. The lighting in the hotel could be better.
於 2023 年 12 月住了 2 晚
tom 於 2023年12月18日回覆
Dear Marissa,Thank you for your nice comments about our team and hotel. We hope to see you again very soon and have a safe holiday season.At your service,Tom LubbeGeneral Manager

10/10 有夠讚

josue

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚
tom 於 2023年12月14日回覆
Dear Josue,Thank you very much for the 5 star review from your recent stay. We always love hearing from our guests about their visit.Please have a safe weekend.

8/10 不錯哦

真實旅客

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 2 晚
tom 於 2023年12月14日回覆
Thank you for staying with us. See you soon.

8/10 不錯哦

Gladys

喜歡:整潔度、員工素質和住宿環境和硬體
Enjoyed my stay. Unfortunately there was a fire alarm event.
於 2023 年 12 月住了 2 晚
tom 於 2023年12月14日回覆
Dear Gladys,We are sorry about the issue with the fire alarm during your stay. We always want our guests to enjoy their time with us and ensure that it is peaceful We hope we get a chance to see you again.Please have a safe weekend.At your serviceTom LubbeGeneral Manager

10/10 有夠讚

James

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The only thing that I didn’t like was no microwave in the room but I would still stay again and recommend
tom 於 2023年12月14日回覆
Dear James,We appreciate your comments about your time with us. We are always looking to improve our property and look for comments from our guests to make those changes.Please have a safe Holiday season.Sincerely, Tom LubbeGeneral Manager

4/10 不太好

Anthony

喜歡:整潔度和住宿環境和硬體
不喜歡:員工素質
於 2023 年 12 月住了 3 晚
tom 於 2023年12月8日回覆
Dear Anthony,We are disappointed that our team was not able to satisfy you during your most recent stay to our hotel. We are always striving to ensure that our guests enjoy their time with us.Our entire team hopes we get another opportunity to host you again in the future to show you our award winning service.Please have a safe weekend.At your service,Tom LubbeGeneral Manager